Stop promotional calls by submitting a Do Not Call (DNC) request through My Account.
Manage your communication preferences and stop promotional calls online.
Enter mobile and OTP · No password needed · No branch visit needed
Bajaj Finance offers a host of financial products such as loans, cards, and deposits through its digital channels – web and app and the branches. However, for the ease and convenience of our customers, we also provide the facility of promotional calls.
With this facility, our representative will connect with you on your mobile number and gives details about our products. Our representative will also inform you about any pre-approved offer you may have on our loans and card products.
With this facility, we ensure that customers get easy access to Bajaj Finance services and products without any branch visits. However, our aim is to provide you with our latest offerings, but if you don’t wish to receive promotional calls, you can register for DNC.
How do I stop Bajaj Finance promotional calls online
You can register for the DNC service from Bajaj Finance by following these simple steps.
- Click on the ‘Register for DNC’ option below to visit the ‘Service’ portal
- Enter your registered mobile number and the OTP to sign-in.
- If you’re an existing customer, you’ll be asked to verify your details by entering your date of birth.
- Check your details and click on the ‘Register’ option.
- Read the disclaimer and click on ‘Confirm’ to proceed.
Your request for do not call services will be raised and a request number will be generated. It takes us 48 business hours to block your number from our promotional calls service.
Please note that once you register your mobile number for Bajaj Finance DNC services, you won’t be able to de-register it. Also, once registered for our DNC services, you won’t be able to avail of any new loans or cards from Bajaj Finance. However, if you are our existing customer, you’ll continue to receive the transactional, services, and EMI-related calls. Your mobile number will be excluded only from our marketing/ promotional list.
You can also use our app to register for our do not call service. Visit Play Store/ App Store to download the Bajaj Finance app today.
Related Banking and Financial Service Guides
Frequently Asked Questions
Stop Promotional Calls
DNC Registration
Service & Support
Why is Bajaj Finance calling?
Bajaj Finance may call for various reasons, such as offering new loan products, verifying your application details, or providing updates on your existing accounts and services.
How to block calls from Bajaj Finance using the My Account portal?
Sign in to the My Account portal using your registered mobile number and OTP. Navigate to the 'Service' section and select the 'Register for DNC' (Do Not Call) option. Once you confirm your details, your number will be removed from promotional marketing lists within 48 business hours.
What happens after registering for Bajaj Finance's do-not-call service?
After registering for Bajaj Finance's do-not-call service, your number is added to their internal list, significantly reducing or stopping promotional calls and messages.
Can I cancel my Bajaj Finance DNC registration later?
Yes. You can request de-registration from the DNC service at any time. However, once you de-register, you will need to wait 31 days before you can register for DNC again. Contact customer support or use the DNC service page to submit your request.
How long does Bajaj Finance take to stop promotional calls after DNC registration?
After submitting your DNC request, Bajaj Finance typically blocks your number from promotional calls within 48 business hours. Once processed, you should stop receiving promotional calls and messages on that specific registered mobile number, as per their standard process and current customer service timeline in place.
Will I still receive EMI reminders after registering for Bajaj Finance DNC?
Yes. DNC registration stops promotional calls and messages only. You will continue to receive important service-related communication, such as EMI reminders, payment due alerts, and account updates regularly, since these are not classified as promotional communication under this specific customer opt-out process at Bajaj Finance.
Can I report a DND violation if I still get Bajaj Finance calls after 7 days?
Yes. While it takes 48 business hours to process an internal DNC request, official DND registration takes 7 days. If you still receive promotional calls after a week, contact Bajaj customer support. Note that transactional calls regarding existing EMIs or service updates are not blocked by DND.
How to stop calls from Bajaj Finance agents on my secondary number?
To block a secondary number, you must log in to the Bajaj Finance app or portal using that specific mobile number. Follow the 'Register for DNC' steps for that account. Please note that once a number is registered for DNC, you cannot apply for new loans using it.
More Articles
Disclaimer
While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.
*Terms and conditions apply.