Steps to Cancel a Loan Online and Offline

Steps to Cancel a Loan Online and Offline

Learn how to cancel your Bajaj Finance loan online or offline, including the required steps, documents, eligibility, and cancellation process.

FAQ
Find Branch
Reels

Support available Online, on call, or at branches

Get answers instantly without waiting on call:

Enter mobile and OTP · No password needed · No branch visit needed

Loan cancellation can arise due to various reasons, and it's crucial to understand the methods and documents required for a smooth process. Common reasons for loan cancellation include changes in financial status, inaccuracies in the loan agreement, or better loan offers. To cancel a loan, one must follow specific procedures, which vary depending on whether the process is done online or offline. Proper documentation and adherence to the lender's guidelines are essential to ensure the cancellation is executed without complications.

Common reasons for loan cancellation

Loan cancellation can occur for several reasons. Financial instability might make continuing with the loan unmanageable. Errors in the loan agreement, such as incorrect terms or conditions, can also lead to cancellation. Additionally, if the borrower receives a more favourable loan offer, they may opt to cancel the existing loan. Changes in the borrower's personal circumstances or a decision to withdraw the application altogether can also necessitate cancellation.



How to cancel your loan?

To cancel your loan, you can choose between online and offline methods.



Online methods:

  • Log into your loan account on the lender’s website or app.
  • Locate the loan cancellation or closure option.
  • Follow the instructions provided, which usually involve filling out a cancellation request form and uploading relevant documents.

 

Offline methods:

  • Visit your lender’s branch.
  • Request a loan cancellation form from the customer service desk.
  • Complete the form and submit it along with necessary documents such as identity proof and the original loan agreement.

Ensure to follow up and get confirmation of the cancellation.

Online methods for loan cancellation

via your account with Bajaj Finserv

  1. Login to Bajaj Finserv using your registered mobile number.
  2. Click on "Account" and then click on "Your relations" to see all your active loans.
  3. Select the loan you wish to cancel.
  4. Check eligibility based on the type of loan and carefully read the terms and conditions.
  5. Apply for loan cancellation after ensuring all criteria are met.

For more information on loan details or making an online EMI payment.
 

Offline methods to cancel loan

To cancel consumer loans offline, there are two primary methods: contacting customer care or visiting the branch. These methods ensure a direct and secure process.
 

via customer care

Contact the lender's customer care service. Provide necessary loan details such as loan account number and personal identification. Request loan cancellation and follow the representative's instructions. Keep a record of the cancellation request number for future reference.
 

via branch visit

Visit the nearest branch. Carry documents like your loan agreement, ID proof, and any other required papers. Speak to the loan officer and submit a written request for cancellation. Ensure you receive an acknowledgement for your records.
 

Conclusion

In conclusion, cancelling a loan offline can be easily done by either contacting customer care or visiting the branch in person. Both methods ensure a reliable approach to cancelling your loan, offering a secure process and clear guidance. Always keep records of your request, whether it's a cancellation number from customer care or an acknowledgement from the branch. Following these steps ensures that the cancellation process is smooth and hassle-free. If you are considering cancelling your loan, taking the offline route provides you with personal assistance and the ability to resolve any concerns directly.

Frequently Asked Questions

Loan Cancellation Process

Loan Cancellation & Repayment

How to write a loan cancellation letter?

Include your name, loan account number, application ID, the reason for cancellation, and a clear request to cancel the loan. Address it to Bajaj Finance customer care or your branch, and keep a copy for your records once submitted.

How can I know my loan details?

Log in to My Account or the Bajaj Finance app using your registered mobile number and OTP. Go to the 'Your relations' section and select your loan account to view your outstanding balance, EMI schedule, and repayment history.

How can I close my loan immediately?

You can foreclose your loan by paying the full outstanding amount. Log in to My Account, go to your loan account, select the foreclosure option, and complete the payment. Applicable foreclosure charges, if any, will be shown before you confirm.

How to make a repayment schedule?

Your repayment schedule is generated automatically when your loan is disbursed, based on your loan amount, interest rate, and tenure. You can view or download it anytime through My Account under your loan account's Documents section.

Can I cancel my loan after disbursement?

Once a loan is disbursed, it generally cannot be cancelled. Instead, you would need to close it through foreclosure by repaying the full outstanding amount, which may include applicable interest and charges as per your loan agreement.

What documents are required to cancel a loan?

You typically need your loan account number or application ID, a valid photo ID, and a written cancellation request. Some lenders may also ask for a reason for cancellation. Check with Bajaj Finance customer care for the exact requirements.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

*Terms and conditions apply.