Hisense TVs offer exceptional picture quality, advanced features, and smart functionality at a competitive price point. Despite their reliability, users may face occasional problems, ranging from display issues to connectivity errors. Being aware of these common problems and their fixes can save you time and money.
For instance, screen flickering might occur due to loose connections, while audio syncing issues can often be resolved with a simple settings adjustment. Software updates can address lagging performance or app crashes. This section provides a detailed overview of common troubleshooting techniques for Hisense
50 inch smart TVs, and
60-inch LED TVs ensuring you can enjoy a seamless viewing experience.
Hisense TV troubleshooting common issues
| Issue | Description | Solution |
| Screen flickering | The screen flashes intermittently. | Check HDMI cables and connections; reset picture settings. |
| No sound | TV displays video but no audio. | Ensure the TV is not muted; check audio output settings. |
| App crashes | Streaming apps fail to load or crash. | Update TV software; reinstall the app. |
| Black screen | TV turns on, but the screen remains black. | Restart the TV; inspect the power supply and cables. |
| Remote unresponsive | TV does not respond to remote commands. | Replace the remote batteries; ensure no obstructions between the remote and the TV. |
| Wi-Fi connectivity issues | TV fails to connect to the Internet. | Restart your router; check TV network settings. |
| Video-audio sync problem | Audio lags behind the video. | Adjust the audio delay settings in the TV’s menu. |
| Picture quality degradation | Display appears blurry or grainy. | Check input source resolution; clean the screen. |
| Overheating | TV becomes unusually hot after extended use. | Ensure proper ventilation; avoid placing the TV near heat sources. |
| Software glitches | TV freezes or operates slowly. | Perform a factory reset; check for firmware updates. |
Step-by-step guide to troubleshooting Hisense TVs
- Check connections: Ensure all cables, including HDMI and power, are securely connected. Loose cables are a common cause of flickering or black screens. Inspect all ports and reseat connections to eliminate potential issues.
- Restart your TV: Turn off your television, unplug it, and wait for 60 seconds before plugging it back in. Restarting often resolves minor software glitches or connectivity issues.
- Update the software: Go to the settings menu, check for software updates, and install the latest version. This can resolve app crashes and improve overall performance.
- Adjust settings: Navigate to picture, audio, or network settings based on the issue. For instance, adjusting the audio delay can fix syncing problems.
- Factory reset: If issues persist, perform a factory reset to restore the Android TV to its default settings. Note that this will erase all custom settings, so proceed with caution.
Hisense TV troubleshooting: Maintenance tips for Hisense TVs
| Tip | Description |
| Regular cleaning | Clean the screen and vents with a microfibre cloth to prevent dust build-up. |
| Proper placement | Place the TV in a well-ventilated area away from heat sources. |
| Avoid static images | Do not pause videos for long periods to prevent screen burn-in. |
| Use surge protectors | Protect your TV from power fluctuations by using a surge protector. |
| Scheduled updates | Regularly update your TV’s software to ensure optimal performance and new features. |
When should you seek professional help?
If the above troubleshooting steps do not resolve the issue, it might be time to consult a professional. Persistent problems like black screens, unresponsive hardware, or severe overheating may indicate underlying hardware faults. Attempting to fix these yourself can void the warranty or worsen the damage. Certified technicians have the tools and expertise to diagnose and repair complex issues efficiently.
Additionally, if your
4K LED TV is under warranty, it is advisable to contact Hisense support for assistance. They can provide authorised repairs or replacements if needed. Timely professional intervention can extend the lifespan of your TV and save you unnecessary expenses in the long run.
If the issue persists despite troubleshooting, it might be time to upgrade your TV. With Bajaj Finserv’s financing options, you can upgrade to the latest model without straining your budget.
To purchase a new TV, visit the nearest Bajaj Finserv partner store and explore the wide range of options available. Select the TV that suits your preferences and convert its cost into Easy EMIs. You can choose to repay it in a convenient tenure of up to 60 months. This financing solution from Bajaj Finserv is available on 1 million products.
Explore Hisense TVs on EMI with Bajaj Finserv
Browse through Bajaj Mall to look at an extensive range of TV models. Bajaj Finserv provides convenient financing options to make your TV purchase stress-free. Choose your preferred Hisense TV model, and enjoy flexible repayment tenures and zero-down payment offers on select products.
Benefits of shopping with Bajaj Finserv
- Competitive prices: Bajaj Finserv partner stores ensure that you get the best value for your money. Affordable pricing means you can invest in a high-quality Hisense TV without breaking the bank.
- Easy EMIs: Convert your purchase into manageable monthly payments. The Easy EMI options make owning your dream TV more accessible than ever.
- Zero down payment: On select products, you do not need to pay any upfront costs. This allows you to enjoy your new TV immediately without financial strain.
- Wide selection: Whether you prefer smart TVs or LED models, explore a broad range of options to suit every preference and budget.
- Special offers and cashback: Take advantage of exclusive deals and cashback offers to make your purchase even more rewarding. These offers provide additional value on top of your TV purchase.
- Complimentary home delivery: Enjoy hassle-free delivery services for select products. Save time and effort by having your new TV delivered directly to your doorstep.
