Bajaj Pay Wallet

You can start by either clicking on the Add icon on the home page or the Add option in the wallet home page. Select Add Money and enter the amount. Proceed and select your preferred payment method and enter the details. Tap on Pay Now to add the money successfully to your wallet.

Below is the list of services you can pay for using the Bajaj Pay Wallet:
You can pay for mobile recharge, DTH recharge, bill payment, insurance, gas connection, FASTag recharge, subscription, loan payment, house/municipal tax etc. using the Bajaj Pay Wallet.

You cannot change the phone number registered with Bajaj Pay Wallet. If you wish to change your number, you need to log out of the app and re-login with the new number. If it's a new number never registered with Bajaj Pay Wallet, then you may need to register with the new number and set up Bajaj Pay Wallet again.

You will find Bajaj Pay Wallet as an option to pay at any merchant website:

1. Pay using Bajaj Pay Wallet with the Bajaj Finserv app
2. Go to the 'Bajaj Pay' section on the app and then select the 'Bajaj Pay Wallet' option
3. Bajaj Pay Wallet is available on various merchant platforms. Visit the merchant site and select ‘Bajaj Pay Wallet’ as the payment option.
   

KYC means Know Your Customer. It refers to process defined by the RBI under which the Bajaj Pay Wallet needs to verify a customer’s identity before providing a full-KYC wallet with enhanced limit. It provides a hassle-free and enhanced wallet experience to the customer.

Yes. The Bajaj Pay e-wallet is a form of mobile payment that allows you to send money or pay for services from anywhere. It comes under the purview of the Bharat Bill Payment System, which is a holistic ecosystem bringing different online payment platforms under its supervision.

You can use the Bajaj Pay e-wallet system after setting it up on the Bajaj Finserv app. Follow these steps to set up your Bajaj Pay e-wallet:

• Download the Bajaj Finserv application and install it on your phone
• Register or log in to your account using your mobile number
• Go to the ‘Wallet’ section
• Enter your credentials, such as your name, date of birth and mobile number
• Your Bajaj Pay e-wallet setup is complete
• Add money to your wallet to start using it

The Bajaj Pay e-wallet system makes paying for different services – and other transactions – smooth and seamless. You can use the e-wallet to reduce the inconvenience caused by offline payments. Thanks to the e-wallet, you can safely recharge your mobile and DTH, pay for your LPG cylinder etc., anytime and anywhere.

You can get Rs. 50 cashback on setting up your Bajaj Pay e-wallet and accessing it through the Bajaj Finserv app. Furthermore, you can look out for other offers and cashback when you use the Bajaj Pay e-wallet from time to time.

You can log in to your Bajaj Pay e-wallet by following these steps:

• Open the Bajaj Finserv app
• Log in to your account using your mobile number
• Head over to the ‘Wallet’ section
• Enter your credentials, such as your name, date of birth and mobile number
• Log in to your e-wallet

We regret to inform you that this functionality is not yet available. Be assured we will update you once we are live with it.

To do so, please follow these steps:

• Go to the “Main Menu (three lines)” at the top left of the Home Screen.
• Select “Help and Support”
• Click on “Raise a Request” at the bottom of the screen and follow the instructions given on the screen.

To block your Bajaj Pay Wallet account, please raise a request with us by following these steps:

• Go to the “Main Menu (three lines)” at the top left of the Home Screen.
• Select “Help and Support”
• Click on “Raise a Request” at the bottom of the screen and follow the instructions given on the screen.

To unlock your account, please follow these steps:

• Click on the “Pay” icon under “Bajaj Pay” at the top of the Home Screen.
• Click on the “Unblock” icon available below the “Send to Bank” option

Know Your Customer (KYC) is a process undertaken by Bajaj Finance Limited to verify the identity of its customers before providing Bajaj Pay Wallet services in terms of the guidelines issued by the Reserve Bank of India from time to time. As per the RBI guidelines on Prepaid Payment Instruments (PPIs), wallets are issued and classified as (i) Minimum KYC PPIs & (ii) Full KYC PPIs.

We regret to inform you that we do not have this service available with us yet. We will update you once the functionality goes live.

We regret to inform you that we do not have this service available with us yet. We will update you once the functionality goes live.

We regret to inform you that we do not have this service available with us yet. We will update you once the functionality goes live.

In such cases, please raise a request with us by following these steps:

• Click on the “Passbook” under the “Bajaj Pay” section on the Home Screen.
• Scroll to the “Bajaj Pay Wallet” section
• Click on the transaction for which you wish to raise a request/query
• Click on “Report this as fraud”
• Describe your fraud details
• Click on “Submit”

Be assured your funds remain safe and automatically get reversed to your Bajaj Pay Wallet within 3 to 4 business days.

Full KYC wallet users can transfer their Bajaj Pay Wallet balance to registered beneficiary bank accounts by using the “Send to Bank” option under “My Bajaj Pay Wallet” section.

To register a beneficiary, please follow these steps:

• Click on the “Wallet” icon under the “Bajaj Pay” section
  
• Click on the “Send to Bank” under “My Bajaj Pay Wallet” section
• Click on “Add account”
• Enter beneficiary bank details and click on “Proceed”
  
  Please Note: Transfers can be done post 2 hours in case of a newly registered beneficiary. Minimum KYC Wallet users will not have an option of “Send to Bank” and would be required to upgrade to Full KYC.

We regret to inform you that it is beyond the control of Bajaj Finance Limited to reverse a successfully executed transaction. Hence, please contact the beneficiary’s bank for a refund.

Yes. You need to pay 3% of the amount being transferred as a fee while transferring money from your Bajaj Pay Wallet to any bank account.

To transfer funds to your bank account, you need to upgrade your Bajaj Pay Wallet to Full KYC. Once, you are a Full KYC wallet user, please follow the below steps:

• Click on the “Wallet” icon under the “Bajaj Pay” section
• Click on the “Send to Bank” under “My Bajaj Pay Wallet” section
• Click on “Add account”
• Enter beneficiary bank details and click on “Proceed”

Please Note:
Transfers can be done post 2 hours in case of a newly registered beneficiary. Also, Minimum KYC wallet users will not have an option of “Send to Bank” and would be required to upgrade to Full KYC.

Both sender and receiver should have a valid Bajaj Pay Wallet with Full KYC to transfer or receive money.

The limits applied to your Bajaj Pay Wallet are as follows:

Full KYC Wallet

Add Money limit:

• Monthly transaction limit: Rs. 1,03,000

Fund transfer to Bank Account (convenience fee of 3% applicable):

•  Daily transaction limit: Rs. 50,000
• Monthly transaction limit: Rs. 1,00,000

Transfer to Bajaj Pay Wallets:

• Daily transaction limit: Rs. 10,000
• Monthly transaction limit: Rs. 10,000
  

Payments (Bills & Recharges/Bajaj Pay Merchants):

• Monthly transaction limit: Rs. 1,03,000
  

Payment using Wallet UPI ID

• Monthly transaction limit: Rs. 1,03,000
  

Overall limits:

• Daily transaction limit: Rs. 1,03,000
• Monthly transaction limit: Rs. 1,03,000
  

Minimum KYC Wallet

• Add Money limit:
• Monthly transaction limit: Rs. 10,000
• Fund transfer to Bank Account: Not Applicable for Minimum KYC Wallets
• Transfer to Bajaj Pay Wallets: Not Applicable for Minimum KYC Wallets

Overall limits:

• Daily transaction limit: Rs. 10,000
• Monthly transaction limit: Rs. 10,000

You can request to modify your transaction limits as per your transaction behaviour. To do so, please raise a request with us by following these steps:

• Go to the “Main Menu (three lines)” at the top left of the Home Screen.
• Select “Help & Support”
• Click on “Raise a Request” at the bottom of the screen

If you have exceeded your transaction limit, you may not be able to add money to your Bajaj Pay Wallet.

To know about your Bajaj Pay Wallet limits, please refer to the “Limit Applicable” related FAQs given on this screen.

No, you do not need to pay any charges for adding money to your Bajaj Pay Wallet.

You can use your Bajaj Pay Wallet to transfer funds to other Bajaj Pay Wallet users, and make bill payments and recharges over the Bajaj Finserv app and website. Your Bajaj Pay Wallet balance can also be used to transfer funds to registered bank accounts and pay third-party merchants.

Please Note:
Both sender and receiver should have a valid Bajaj Pay Wallet with full KYC to transfer or receive money.

In such scenarios, please wait for the transaction status to get updated. If the transaction fails, please do not worry. Your money will be refunded to your Bajaj Pay Wallet on a T+1 basis, where T shall mean the date of the transaction and 1 shall mean the subsequent day.

We regret to inform you that it is beyond the control of Bajaj Finance Limited to reverse a successfully executed transaction. Hence, please contact the beneficiary’s bank for a refund.

Wallet interoperability is a technical compatibility that allows you to use Bajaj Pay Wallet for making payments through Unified Payment Interface (UPI) either by using the Wallet Virtual Payment Address (Wallet VPA) or by scanning any UPI QR code.

There are several features of interoperability and benefits of having an interoperable Bajaj Pay Wallet. Such as:

• You will have a separate UPI ID linked to your wallet
• You can scan any UPI QR code to make payments
• You can transfer money from your Bajaj Pay Wallet to any other interoperable Wallet issued by any other Issuer through UPI
• You can transfer money from your Bajaj Pay Wallets to any bank account through UPI
• You can initiate/receive Collect Request (money request) from UPI users
• You get instant notifications related to your payment status

All users having valid and active Full KYC Bajaj Pay Wallet shall be eligible for wallet interoperability, subject to other Terms and Conditions.

To create your wallet UPI ID, please follow these steps:

• Click on “Wallet” under “Bajaj Pay” at the top of the Home Screen.
• Click on “Activate Now” located under the banner Link Bajaj Pay Wallet with UPI
• Select the “SIM card” linked to your Bajaj Pay Wallet and click on “Proceed”
• Your wallet UPI ID will be generated within a few seconds

Or

• Click on the “Settings” icon at the top right of the Wallet Home Screen.
• Click on “Link Bajaj Pay Wallet with UPI”
• Select the “SIM card” linked to your Bajaj Pay Wallet and click on “Proceed”
•  Your wallet UPI ID will be generated within a few seconds

To send money using your wallet UPI ID, please follow these steps:

• Click on “Wallet” under “Bajaj Pay” at the top of the Home Screen.
• Click on “Pay” at the top left of the screen
• Scan the QR code
• Verify the beneficiary’s details
• Enter the amount and click on “Pay”
• Complete your transaction through the preferred Two-factor Authorisation (Fingerprint, MPIN and OTP etc.)

OR

• Click on “Pay” at the top left of the screen
• Enter the beneficiary UPI ID and verify the details
• Enter the amount and click on “Pay”
• Complete your transaction through the preferred Two-factor Authorisation (Fingerprint, MPIN, and OTP etc.)

To request money using your wallet UPI ID, please follow these steps:

• Click on “Wallet” under “Bajaj Pay” at the top of the Home Screen.
• Click on the “Settings” icon at the top right of the screen
• Under “Manage Wallet UPI ID”, click on “View all Request”
• Scroll to the “Sent” section
• Click on “Request” at the bottom right of the screen
• Enter the payer UPI ID and click on “Proceed”
• Enter the amount and optional comments (if any)
• Verify details and click on “Send Request”

To view your QR code and wallet UPI ID details, please go to “Settings” and click on “View my QR”.

To transact by scanning the UPI QR code using your wallet UPI ID, please follow these steps:

• Click on “Wallet” under “Bajaj Pay” at the top of the Home Screen.
• Click on “Pay” at the top left of the screen
• Scan the QR code
• Verify the beneficiary details
• Enter the amount and click on “Pay”
• Complete your transaction through the preferred Two-factor Authorisation
• (Fingerprint, MPIN, and OTP etc.)

To view the details of the Collect Requests received by you, please follow these steps:

• Click on “Wallet” under “Bajaj Pay” at the top of the Home Screen.
• Click on the “Settings” icon at the top right of the screen
• Click on “View all Request”
• On the “Request” section, view the required details.

To mark the Collect Request as spam, please follow these steps:

• Click on “Wallet” under “Bajaj Pay” at the top of the Home Screen.
• Click on the “Settings” icon at the top right of the screen
• Click on “View all Request”
• Once on the “Received” section, select the request you want to mark as spam
• Click on “Mark as spam”.

To deregister your wallet UPI ID, please follow these steps:

• Click on “Wallet” under “Bajaj Pay” at the top of the Home Screen.
• Click on the “Settings” icon at the top right of the screen
• Under “Manage Wallet UPI ID”, select “De-register Wallet UPI ID”
• Click on “DE-REGISTER”

Wallet UPI ID/Wallet VPA shall mean the Virtual Payment Address associated with Bajaj Pay Wallet for enabling PPI interoperability through UPI.

No, the Bajaj Pay Wallet UPI Id is created by default. Currently, there is no option to choose the Bajaj Pay Wallet UPI ID.

The interoperable transaction is required to be authorised using a preferred Two-factor Authorisation (Fingerprint, MPIN, and OTP etc.) method.

Two-Factor Authentication (2FA) or Two-factor Authorisation is a security system that requires two separate, distinct forms of identification in order to make payments through Bajaj Pay Wallet.

You can make payments to merchants in the following manner:

• Scan any UPI QR code available at merchant outlets or on merchant websites, select UPI as the payment option and enter your wallet UPI ID to generate a collect request on your Bajaj Pay Wallet.
• Pay entering Customer Preferred Two-factor Authorisation.

No, you do not need a bank account to create a Wallet UPI ID.

No. Your wallet UPI ID gets created using your mobile number registered with your Wallet, by default.

Interoperability of wallet (UPI ID for Wallet) is provided only to customers having valid and active Full KYC Bajaj Pay Wallet. Please upgrade your Bajaj Pay Wallet to Full-KYC for creating Wallet UPI ID.

If your wallet is downgraded from Full-KYC Wallet to Small wallet (Small PPI) on account of KYC norms, your Wallet UPI ID shall automatically stand deregistered.

There is no additional cost for transacting through your wallet UPI ID.

Please find below the current limits for Interop transactions. We consistently evaluate these limits and update the same. So, please check FAQs for updated limits.
Full KYC wallet
1. Add money to Bajaj Pay Wallet

• Monthly transaction limit: Rs 103000

2. InterOp Spends

• Monthly transaction limit: Rs 103000

If money is deducted, the same will be refunded back to the source account. If it is not refunded, then you can raise a request after checking the transaction status by following these steps:

• Click on “Passbook” under “Bajaj Pay” at the top of the Home Screen.
• Scroll to the “Bajaj Pay Wallet” section
• Select the transaction against which you want to check the status
• If you have made the transaction to a person or a merchant and your transaction status is “Pending”, then click on “Check Status”
• In case you are not satisfied with the provided solution, click on “Raise Complaint”

A. Please note that any service/product delivery issue or refund-related query, after successful payment through your Bajaj Pay Wallet, can only be addressed by the merchant. Hence, kindly reach out to the customer support of the concerned merchant through their apps or websites.

Do not worry. Your money is safe with us and the same will be refunded to you within 3 to 4 business days.

In case there is a delay, please raise a request with us by following these steps:

• Go to the “Main Menu (three lines)” at the top left of the Home Screen.
• Select “Help and Support”
• Click on “Raise a Request” at the bottom of the screen
• Follow the instructions given on the screen

Be assured your money is safe with us. Once your merchant initiates a refund, the money gets credited back to your Bajaj Pay Wallet within 3 to 4 business days.

However, if the refund is delayed due to unforeseen circumstances, then please raise a request with us by following these steps:

• Go to the “Main Menu (three lines)” at the top left of the Home Screen.
• Select “Help and Support”
• Click on “Raise a Request” at the bottom of the screen
• Follow the instructions given on the screen

The option to use your Bajaj Pay Wallet for payments will be available on the checkout page.

Generally, the cashback gets credited to your Bajaj Pay Wallet within 5 to 7 business days. In case there is a delay, please raise a request with us by following these steps:

• Go to the “Main Menu (three lines)” at the top left of the Home Screen.
• Select “Help and Support”
• Click on “Raise a Request” at the bottom of the screen
• Follow the instructions given on the screen

We regret to inform you that currently, this feature is not available with us. Hence, to revoke access to your Bajaj Pay Wallet, please go to the merchant”s app and delink your wallet from the checkout page.

Linking your Bajaj Pay Wallet to a third-party merchant does not give any access to them. All the transactions and payments will be done only after two-factor authentication (M-PIN, OTP etc.) by you.

Be assured your money is safe with us as we are an RBI-approved wallet service provider.

Both “Minimum KYC” and “Full KYC” wallets can be used for merchant-related wallet transactions. To know more, please refer to the below-given information:

Full KYC Wallet limit
1. Add Money limit:

• Monthly transaction limit: Rs. 1,03,000

2. Overall limits:

• Daily transaction limit: Rs. 1,03,000
• Monthly transaction limit: Rs. 1,03,000

Minimum KYC Wallet limit
Add Money limit:

• Monthly transaction limit: Rs. 10,000

Overall limits:

• Daily transaction limit: Rs. 10,000
• Monthly transaction limit: Rs. 10,000

Please Note:
The limits provided are in line with your current KYC status.

Both “Minimum KYC” and “Full KYC” wallets can be used for merchant-related wallet transactions. To know more, please refer to the below-given information:

Full KYC Wallet limit
Add Money limit:

• Monthly transaction limit: Rs. 1,03,000

Overall limits:

• Daily transaction limit: Rs. 1,03,000
• Monthly transaction limit: Rs. 1,03,000

Minimum KYC Wallet limit

 Add Money limit:

• Monthly transaction limit: Rs. 10,000

Overall limits:

• Daily transaction limit: Rs. 10,000
• Monthly transaction limit: Rs. 10,000

Please Note:
The limits provided are in line with your current KYC status.

Your merchant can deduct the money equal to the transaction/order amount only. If the additional amount has been debited, you should contact the merchant to refund the amount. The merchant will check the actual value of your transaction/order and refund the extra amount to your Bajaj Pay Wallet within 3 to 4 business days.

To check all previous payments with the merchant, including amount, date and order details, please click on “Passbook” under “Bajaj Pay” at the top of the Home Screen and scroll to the “Bajaj Pay Wallet” section.

If you have exceeded your “Add Money” limit, you may not be able to add money to your Bajaj Pay Wallet. To know more, please refer to the below-given information:

Full KYC Wallet limit
Add Money limit:

• Monthly transaction limit: Rs. 1,03,000

Overall limits:

• Daily transaction limit: Rs. 1,03,000
• Monthly transaction limit: Rs. 1,03,000

Minimum KYC Wallet limit
Add Money limit:

• Monthly transaction limit: Rs. 10,000
  

Overall limits:

• Daily transaction limit: Rs. 10,000
• Monthly transaction limit: Rs. 10,000

This is a feature that will add a layer of security to all debit transactions from your Bajaj Pay Wallet. This feature is as per RBI”s Master Direction on Prepaid Payment Instruments. Every debit transaction from your Bajaj Pay Wallet can be validated either through Device PIN, Touch ID (Fingerprints), Face ID, App M-PIN or OTP sent to your registered mobile number.

Please Note: Two Factor Authentication feature is available on the Bajaj Finserv App versions as mentioned below:

• Android: Versions 8.0.4 and above. Please upgrade to the latest version to enable the functionality
• iOS: This feature is not available on iOS currently.

To set up Two Factor Authentication for your Bajaj Pay Wallet, please follow the below steps:

• Go to the Main Menu (three lines) at the top left of the Home Screen.
• Select “Settings”
• Select “Security Settings”
• Enable biometrics i.e., set your Touch ID/Face ID by turning the toggle button “Active (Green)”
• Or you can also choose to “Set-Up MPIN”

Please Note:
In case you do not set up your Two Factor Authentication, you need to validate your transactions through the OTP sent to your registered mobile number.

No debit transaction from Bajaj Pay Wallet can be carried out without Two Factor Authentication.

To carry out transactions, you can use any of the below-given modes of Two Factor Authentication:

• Device PIN
• Touch ID (Fingerprints)
• Face ID
• M-PIN or
• OTP sent to your registered mobile number

Please Note:
In case you do not set up your Two Factor Authentication, you need to validate your transactions through the OTP sent to your registered mobile number.

You have 3 attempts to successfully authenticate a debit transaction using Bajaj Pay Wallet. Post 3 wrong attempts, the transaction shall be failed and you may initiate the transaction afresh.

To raise a request for your cashback/vouchers-related queries, please follow these steps:

• Go to the “Main Menu (three lines)” at the top left of the Home Screen.
• Click on “Help & Support”
• Click on “Raise a Request” at the bottom of the screen
• Select “Wallet” and follow the instructions given

You can earn the following rewards on your transaction:

• Cashback
• Reward Points
• Vouchers

You can earn rewards by making payment transactions with us

You can earn rewards only on selected transactions.

Rewards In Process” refer to rewards that are initially locked and get unlocked only after you complete the “Offer Activity” successfully.

For example,”Rewards in Process cashback for wallet creation getProcess” unlocked only after you make your first wallet load*

*Minimum wallet load amount applicable

To view your vouchers or cashback, please go to “My Rewards” and click on the category, such as Cashback, Vouchers or Rewards In Process, for which you want to view details.

To go to the “My Rewards” screen now.

Rewards In Process” comprises Vouchers, Cashbacks, BFL Reward Points and Coupon Codes. They are initially locked and get unlocked only after you complete the “Offer Activity” successfully.

For example,“Rewards in Process" cashback for wallet creation gets unlocked only after you make your first wallet load*

*Minimum wallet load amount applicable

Your cashback gets credited to your wallet within 24 to 48 hours or after the fulfilment of the Terms & Conditions.

However, if you still can”t find the cashback in your wallet, please Raise A Request/Complaint with us by following these steps:

• Go to the “Menu” at the top left of the home page
• Select “Help & Support”
• Click on “Raise A Request” at the bottom of the screen
• Select the category for which you want to raise a request
• Click on “Proceed”
• Type your query and sub-query
• Go through the FAQs
• If not satisfied, click on “Still Have A Query”
• Fill in the required details
• Click on “Submit”

Yes, but you can do so only after you have accumulated a minimum amount of Bajaj Coins. However, the converted cashback cannot be transferred to your linked bank account.

We regret the inconvenience caused. There may be a delay due to some technical issues. We request you to wait for some time and re-check the “Rewards in Process” section of the app.

However, if you still cannot find your rewards, please Raise a Request/Complaint with us by following these steps:<

• Go to the “Menu” at the top left of the home page
• Select “Help & Support”
• Click on “Raise A Request” at the bottom of the screen
• Select the category for which you want to raise a request
• Click on “Proceed”
• Select your query and sub-query
• Go through the FAQs
• If not satisfied, click on “Still Have a Query”
• Select your relation with us
• Click on transactional & rewards related
• Identify your transaction that you wish to raise a query for
• Fill in the required details
• Click on “Submit”

Yes, the Bajaj Coins are subject to Terms & Conditions.

Your Bajaj Coins get expired within 12 months from the date of its accrual. Terms & Conditions apply.

You cannot restore the expired Bajaj Coins.

There may be some technical issues due to which you are unable to view your Bajaj Coins. We request you to wait for some time and re-check the “My Rewards” section of the app. However, if you still cannot find your Bajaj Coins, please Raise A Request/Complaint with us by following these steps:

• Go to the “Menu” at the top left of the home page
• Select “Help & Support”
• Click on “Raise A Request” at the bottom of the screen
• Select the category for which you want to raise a request
• Click on “Proceed”
• Select your query and sub-query
• Go through the FAQs
• If not satisfied, click on “Still Have a Query”
• Select your relation with us
• Click on transactional & rewards related
• Identify your transaction that you wish to raise a query for
• Fill in the required details
• Click on “Submit”

Cashback is a cash reward that can be earned by making payment transactions with us.

The amount of cashback depends on the amount of your transaction. The more you transact, the more you earn. Terms & Conditions apply.

The Cashback won cannot be transferred to your bank account. However, you can use your cashback for making payment transactions.

You need a minimum of 100 Bajaj Coins to purchase a voucher at Bajaj Dealz.

A few vouchers, such as “Rewards in Process”, get unlocked only after you complete the “Offer Activity”.

Vouchers are provided with a clearly mentioned expiry date and they cannot be re-activated. Kindly refer to the voucher T&C for more details.

You can use your cashback for making payments transaction with us.

You can use your Bajaj Coins for:

• Availing services (convert to cash)
• Purchasing vouchers of various brands and much more

To get complete details of the Terms & Conditions of your vouchers, please visit the “My Voucher” section of the app for more details.

Yes, you can. However, please keep in mind that you will not be eligible to earn & nbsp;Bajaj Coins on such transactions.

In that case, please Raise a Request/Complaint with us by following these steps:

• Go to the “Menu” at the top left of the home page
• Select “Help & Support”
• Click on “Raise A Request” at the bottom of the screen
• Select the category for which you want to raise a request
• Click on “Proceed”
• Select your query and sub-query
• Go through the FAQs
• If not satisfied, click on “Still Have A Query”
• Select your relation with us
• Click on transactional & rewards related
• Identify your transaction that you wish to raise a query for
• Fill in the required details
• Click on “Submit”

Bajaj Coins are non-transferable. However, you can always use your rewards to buy vouchers and gift them to family and friends.

Under Triple Rewards, if you make a purchase of Rs. 100 or above by scanning through Bajaj Pay QR code in Bajaj Finserv App, you will receive three exciting rewards after you make the transaction.

The three rewards consist of:

Cashback amount: This cashback amount gets directly credited into your wallet.

Next-purchase voucher: Shop more from the same store by using the next purchase voucher, which is offered by the store owner.

Discounted OTT voucher: Get the benefit of services at a discounted rate.

You can earn Triple Rewards by purchasing anything of Rs. 100 or above by scanning through Bajaj Pay QR code in Bajaj Finserv App.

You can earn two types of next purchase vouchers:

Discount: You will get a fixed discount if you spend above a certain amount as described in voucher details offered by the store.