Bajaj Finserv customer care number - Virudhachalamkukatpally

Owing to this fast-paced lifestyle, digitisation has boomed across the world. We tend to rely on the internet for our day-to-day activities, be it for shopping or social networking. The world of investment and borrowing is no stranger to this growing digitisation. In fact, various leading NBFCs, like Bajaj Finserv, have adopted the digital route to provide customers with financial services.

With the feature-rich Bajaj Finserv customer care portal, you can monitor all your financial activities without the help of a professional. That’s not all. This portal also allows customers to pay missed EMIs, initiate loan foreclosure and perform a suite of other activities right from the comfort of their homes. Thus, residents of all Indian cities, including Virudhachalamkukatpally, can resort to this platform for their financial needs.

Features of Bajaj Finserv Customer Portal

The Bajaj Finserv customer portal can help customers manage their loan accounts, understand loan details, address their grievances and others.

Here are the Bajaj Finserv customer care benefits:

  • View loan details

    View loan details

    You can check your active loan details. This can help you track outstanding payments and identify mismatches if any.

  • Know your pre-approved offer

    Know your pre-approved offer

    Bajaj Finserv provides pre-approved offers to its existing customers to simplify and fasten the loan application procedure. You can check your pre-approved offer through this portal by feeding in your mobile number and name.

  • Shop on EMI store

    Shop on EMI store

    Purchase your favourite electronics and smartphone through the Bajaj Finserv Experia portal. Simply add the products to your basket and complete your purchase with zero down payment and easy EMIs.

  • Download essential documents

    Download essential documents

    Utilise our customer service portal to download important documents, such as account statements, NOC, interest certificates, etc.

  • Update account information

    Update account information

    With the Experia portal, you can make necessary changes to your account details in just a few simple steps.

Bajaj Finserv Customer Care Details - Virudhachalamkukatpally

Being a leading financial institution, Bajaj Finserv strives towards attaining 100% customer satisfaction. So, we try to resolve customer grievances in the shortest possible time.

If you have queries, you can reach out to us via the following modes:

Customer portal

You can address your queries through the Bajaj Finserv customer care portal - Experia by following these steps:

Step 1 - Visit the Bajaj Finserv customer portal - Experia
Step 2 - Login by entering your mobile number or customer ID and password
Step 3 - If you want to login using your mobile number, click on ‘Generate OTP’
Step 4 - Enter the OTP and click on ‘Submit

Apart from this, you can also address your grievances through a few other methods. Find them below.

Bajaj Finserv app

You can raise queries through our app by following these steps:

Step 1 - Download the app from the Google Play Store
Step 2 - On the main menu, locate the ‘Help and Support’ section
Step 3 - Chose the product or service you want to raise a query against
Step 4 - Select the query and sub-query type and then briefly describe your query
Step 5 - Provide the needed details to complete the process

Raise a request

Here are the steps to raise a request:

For existing Bajaj Finserv customers:

Step 1 - Go to Raise a request
Step 2 - Choose your customer category
Step 3 - Existing users can simply login using their Bajaj Finserv login details

For new Bajaj Finserv customers:

Step 1 - Visit Raise a request
Step 2 - Choose ‘No’ under ‘Are you our existing customer?’
Step 3 - Enter your mobile number, query type, email ID, and other details
Step 4 - Enter the CAPTCHA to finish

View your pre-approved offers

One of the various benefits of obtaining credit from Bajaj Finserv is that you get to enjoy the pre-approved offers. These offers are available on multiple financial products, such as home loans, loans against property, business loans and personal loans. They help in streamlining and simplifying the loan application procedure.

Follow these steps to check the Bajaj Finserv pre-approved offers:

  1. 1 Visit the Bajaj Finserv customer care portal
  2. 2 Click on ‘pre-approved offers’
  3. 3 Enter your first name, last name and mobile number
  4. 4 Agree to the terms and conditions

Now that you clearly understand Bajaj Finserv customer care in Virudhachalamkukatpally, you can easily benefit from the various financial solutions that fit your requirements.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How can I download product document at Bajaj Finserv?

You can download product documents through the Bajaj Finserv customer portal by following these steps:

Step 1 - Visit the Experia portal and login using your mobile number or customer ID and password.
Step 2 - After logging in, locate the ‘Services’ option and then click on ‘View Details’.
Step 3 - Click on ‘E-statements’ to view the important documents of your loan account.

How can I find my Experia login details?

Usually, the Experia login details are sent to the customers’ registered mobile number. If you have forgotten your login details, you can easily generate them online by following these steps:

Step 1 - Visit the Experia login page and click on ‘Unable to Login’.
Step 2 - Click on ‘Forgot user ID and password’.
Step 3 - In the next step, enter either your mobile number or customer ID to recover your password.