Clear your overdue EMI
Clear your overdue EMI today – stop penalties & fix your credit
*Overdue charges include penalty interest and bounce fees as applicable. T&C apply.
In Summary
Access loan and deposit details in My Account
Checking your outstanding loan balance online helps you track repayments, review upcoming instalments and understand your remaining obligations. Use the My Account portal or the Bajaj Finance App to access your loan details.
- Sign in using your registered mobile number and complete the required verification to access your loan account.
- Review your outstanding balance, EMI amount, due date, repayment schedule, overdue amount and applicable charges where available.
- Check your Statement of Account to verify recorded repayments and understand changes in your outstanding balance.
- Request the applicable foreclosure amount separately if you plan to close your loan before the agreed tenure ends.
- If the displayed balance differs from your payment records, retain supporting documents and raise a service request through an authorised channel.
Review your loan details regularly, verify payment entries and keep transaction records available to resolve discrepancies and plan upcoming repayments.
What does an outstanding loan balance mean?
An outstanding loan balance is the amount that remains unpaid on your loan at a particular point in time. It helps you understand your repayment position, but it may differ from the final amount required to close the loan. The balance changes as you repay instalments and the lender records applicable account adjustments. The outstanding principal represents the borrowed amount that remains unpaid, while your loan statement provides details of recorded transactions, repayments, and the remaining balance. Review your outstanding loan balance alongside your repayment schedule to understand your remaining instalments and upcoming due dates. Compare the details with your payment records to ensure the recorded repayments match your transactions. If you plan to repay the loan before the end of its tenure, request the applicable foreclosure amount separately. This amount may differ from your outstanding balance because it is calculated for closing the loan on a specific date and may include applicable charges.
How can you check your outstanding loan balance online?
You can check your outstanding loan balance online by signing in to My Account or the Bajaj Finance App and selecting the relevant loan account. The available details depend on your loan type and account.
Through My Account
- Open the official My Account portal.
- Enter your registered mobile number and complete the OTP verification.
- Verify your details if the portal requests additional information.
- Navigate to the relevant loan section, such as Service or Your Relations, depending on the available interface.
- Select your loan account and review the outstanding amount and other displayed loan details.
Through the Bajaj Finance App
- Open the app and sign in using your registered mobile number and OTP.
- Navigate to the section that lists your loan relationships or accounts.
- Select the loan you want to review.
- Check the outstanding balance and available repayment details.
The exact menu labels may vary depending on the account interface and loan product. Use the information displayed for your selected loan rather than relying on a different loan account's details.
What loan details should you check with your outstanding balance?
Review your outstanding balance alongside the other loan details available in your account. These details help you understand your repayment obligations and identify any amounts that need clarification.
Check the following information where available:
- Outstanding balance: The remaining amount displayed against your loan account.
- EMI amount and due date: Your scheduled instalment amount and the next payment date.
- Repayment schedule: The planned instalments and remaining repayment period.
- Statement of Account: A record of transactions and repayments recorded against your loan.
- Overdue amount: Any instalment that remains unpaid after its due date.
- Applicable charges: Any charges recorded against your account, where relevant.
The information available may differ by loan product. Review your loan statement if you need a detailed explanation of the amounts shown.
How is your outstanding loan balance different from overdue and foreclosure amounts?
Your outstanding loan balance, overdue amount, and foreclosure amount refer to different aspects of your loan account. Understanding the distinction helps you avoid relying on the wrong figure when planning a payment.
| Amount | What it means |
| Outstanding loan balance | The remaining amount shown against your loan account. |
| Overdue amount | An instalment or other amount that remains unpaid after its due date. |
| Foreclosure amount | The amount quoted by the lender to close the loan before the agreed tenure ends, including applicable amounts and charges. |
An overdue amount may form part of your outstanding obligations, but it is not necessarily the full outstanding loan balance. Similarly, the displayed balance may differ from the amount required for foreclosure. If you intend to close your loan early, request or check the applicable foreclosure amount through an authorised channel. Do not assume that paying the displayed outstanding balance will automatically complete the closure process.
What should you do if your outstanding loan balance seems incorrect?
If your outstanding loan balance does not match your payment records, compare the displayed figure with your bank statement, payment confirmation, and loan statement. If the discrepancy remains, raise a service request through the available official support channel.
Follow these steps:
- Review your payment records. Check the date, amount, and status of the relevant EMI or other payment.
- Check your loan statement. Review the transactions recorded against your account and identify any payment that does not appear.
- Keep supporting documents ready. Retain the payment confirmation, bank statement, or transaction reference relevant to the discrepancy.
- Raise a service request. Use the available Help and Support or service-request option to report the issue and provide the necessary details.
- Track the request. Keep the request reference and review the response through the available official channel.
Do not make assumptions about a discrepancy based only on the displayed balance. If a payment has been debited but does not appear in your loan account, share the supporting records so the issue can be reviewed.
Loan support made easy - Read on
Not your nearest branch?
Frequently Asked Questions
Outstanding Balance Basics
Overdue & Balance Management
How often should you review your outstanding loan balance?
Review your outstanding loan balance whenever you make a repayment, notice a change in your account details, or plan your next financial commitments. Checking it alongside your loan statement helps you track recorded payments and remaining obligations. The frequency of review may depend on your repayment activity and whether you need to clarify an account entry.
Why might your outstanding loan balance differ from the amount you originally borrowed?
Your outstanding loan balance reflects the amount remaining unpaid at a particular point in time, rather than the original amount borrowed. As repayments are recorded and account adjustments are made, the displayed balance may change. Review your loan statement and repayment schedule to understand the recorded transactions and the amount that remains payable.
What should you check if your loan balance changes between two visits to your account?
Compare the two balances with the dates of your payments and the transactions recorded in your Statement of Account. Check whether a repayment or account adjustment appears between the dates. If you cannot explain the difference from the available records, contact the lender through an authorised channel and request clarification about the entries.
How can you check whether a recent EMI has been recorded against your loan?
Review your loan account and Statement of Account to see whether the EMI appears among the recorded transactions. Compare the entry with your bank statement or payment confirmation, including the amount and transaction date. If the payment was debited but is not reflected in your loan records, raise a service request and provide the relevant transaction details.
What should you do if your loan statement and repayment schedule show different information?
Check the dates and details shown in both records, as they serve different purposes. The Statement of Account records transactions against your loan, while the repayment schedule outlines planned instalments. If the information still appears inconsistent, contact your lender through an authorised service channel and ask which details apply to your current loan account.
Why should you check the overdue amount separately from your outstanding loan balance?
The outstanding loan balance shows the remaining amount against your loan, while the overdue amount relates to instalments or other dues that remain unpaid after their due dates. Checking both helps you distinguish your overall repayment position from amounts requiring attention. Review the account details and contact your lender if an overdue entry appears incorrect.
More Articles
Disclaimer
While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.
*Terms and conditions apply.