Advantages of Mandate Registration on EMI Network Card

Mandate registration authorises recurring EMI debits from your registered bank account for loans linked to your EMI Network Card, through NACH (National Automated Clearing House). A registered mandate does not guarantee payment, so keep enough balance in the linked account on every due date and check that each debit succeeds. If a debit fails, the EMI stays unpaid and becomes overdue, can attract penal and bounce charges, and is reported to credit bureaus.

• Register the mandate in My Account or the app by selecting your EMI Network Card, choosing Register Now and completing the bank details and authentication.
• A mandate automates EMI debits and may be required to activate the card, but it does not remove your responsibility to repay on time.
• Keep enough balance in the linked account on every due date, and check that the mandate is active.
• Update the mandate if you change your bank account, or if it expires or the account is closed.
• A failed debit leaves the EMI unpaid and overdue, and registering a new mandate does not clear an earlier overdue amount.
• Never share the OTP with anyone, and register the mandate only through the official app or My Account.

Mandate registration is the process of authorising recurring EMI payments from your registered bank account for loans linked to your EMI Network Card. You can register it electronically through NACH (National Automated Clearing House), subject to the card terms, verification and account conditions. Once it is registered, applicable EMIs are presented automatically for debit from the linked account, and successful registration may also be needed to activate the card. A mandate does not remove your responsibility to repay on time, so keep enough funds in the linked account on every due date.

What are the advantages of mandate registration?

Mandate registration can make recurring EMI payments easier to manage and supports timely repayment of loans linked to the EMI Network Card. It gives an authorised way to debit scheduled EMIs from your registered bank account. Key advantages include:

• Automated repayment: Applicable EMIs are debited from the registered account.
• Fewer manual payments: You do not need to start each scheduled payment yourself.
• Support for timely repayment: Enough funds in the account help the scheduled debit to complete.
• Card activation: Successful registration may be required to activate the card under the card terms.
• Repayment continuity: A valid mandate supports recurring repayments for loans linked to the card.

A mandate supports payment management, but it does not guarantee a successful debit if the linked account lacks funds or another issue stops the debit.

How to register the mandate for your EMI Network Card

You can register the mandate in My Account or the app by selecting your EMI Network Card and completing the verification. The steps can vary with your card and account status. Follow these steps:

1. Open My Account or the app and sign in using your registered mobile number and OTP.
2. Verify your details with your date of birth, where asked.
3. Go to Your Relations and select your EMI Network Card.
4. Select Register Now to start the mandate registration.
5. Enter your bank details and complete the authentication.
6. Review the mandate details and submit the request.

The OTP is confidential, so never share it with anyone, including anyone who contacts you about the registration.

After you register the mandate, check your bank account and EMI Network Card account regularly to confirm that scheduled payments are processed. A registered mandate authorises recurring debits, but you must keep enough funds and meet your repayment obligations. Check these points:

• Bank account balance: Keep enough funds for the EMI on the due date.
• Mandate status: Confirm that the mandate is active and was registered successfully.
• EMI status: Check that the scheduled EMI was debited.
• Loan account: Review the outstanding dues and payment history for linked loans.
• Bank account changes: Update the mandate if you change your registered bank account, or if the mandate expires or the account is closed.

If an EMI is not debited despite an active mandate, check the loan account and bank transaction details promptly.

What happens if an EMI is not paid despite mandate registration?

Mandate registration does not guarantee that an EMI will be debited. If a scheduled debit fails, for example because of insufficient balance, a closed account or an expired mandate, the EMI stays unpaid and becomes overdue. It can attract penal charges and a bounce charge as set out in your loan agreement, and the overdue status is reported to credit bureaus in the lender's regular reporting cycle. A later payment does not remove the earlier entry.

To clear it, open My Account or the app, go to Service, select your loan under Your Relations, choose Make loan payments, then Missed instalments or Other overdues, and pay using UPI, net banking or a debit card. Check the payment status before paying again, because a manual payment and a delayed auto-debit can both go through.

Registering a new mandate supports future EMIs only and does not clear an earlier overdue amount or a legal notice. Continued non-payment over a prolonged period can lead to the account being classified as a non-performing asset (NPA) under applicable regulatory norms, and to recovery action under the loan agreement and applicable law. A legal notice should not be ignored: read it, check the amount against your loan account, and respond within the stated timeline.