Published Mar 11, 2026 4 Min Read

 
 

An escalator is a motorised moving staircase that continuously transports passengers between the floors of a building — with no waiting, no doors, and effectively no capacity limits. Escalators are a vital part of infrastructure in airports, metro stations, shopping centres, commercial complexes, and hospitals across India, helping manage crowds efficiently and ensuring smooth vertical movement for thousands of people every day.

This comprehensive 2026 guide covers everything you need to know about escalators — their meaning and definition, step-by-step working mechanism, key components, and various types (including parallel, crisscross, curved, outdoor, and heavy-duty). It also provides an overview of escalator prices in India (ranging from Rs. 10 lakh to over Rs. 1.5 crore), factors that influence cost, guidance on selecting the right escalator for your project, and financing options such as Bajaj Finserv Machinery Loans for businesses planning escalator installations.

 

Understanding of escalator

An escalator is a motorised moving staircase designed to transport passengers continuously between floors of a building. Unlike a lift, which operates in cycles and requires waiting time, an escalator ensures uninterrupted movement — making it far more efficient in high-traffic locations such as airports, metro stations, shopping centres, and commercial complexes.

The key difference: An escalator moves people continuously at a fixed speed (typically around 0.5 m/s), whereas a lift carries a fixed number of passengers in discrete trips. In buildings with consistently high footfall, escalators significantly outperform lifts, with a single unit capable of moving 6,000–8,000 passengers per hour.

Key advantages of escalators:

  • Continuous passenger flow: No doors, no waiting, no cycles, and no queues.
  • High throughput: Capable of transporting up to 6,000–8,000 passengers per hour, depending on step width and speed.
  • Reduced physical effort: Easier on users than stairs, especially in busy public spaces, and beneficial for elderly or differently-abled passengers.
  • Enhanced accessibility: Wide-step and low-inclination designs accommodate luggage, prams, and mobility aids.
  • Always operational: Unlike lifts, escalators continue moving even if a passenger pauses, minimising congestion.
  • Energy efficiency: Modern escalators with regenerative drives recover energy during descent, lowering operating costs per passenger.

 

What is an escalator?

An escalator is a mechanised staircase that runs on a continuous looped conveyor system, transporting passengers between floors without stopping. Each step is mounted on a chain that circulates in a closed loop from the lower to the upper landing. A key engineering feature is that the steps remain perfectly horizontal throughout their travel — even along the typical 30° incline — ensuring passenger safety and comfort.

Escalators are powered by an electric motor connected via a gearbox to a main drive shaft. This system simultaneously moves both the step chain and the handrail at synchronised speeds, ensuring the handrail keeps pace with the steps.

Why escalators are essential in modern buildings:

  • Continuous, convenient transport: No buttons, no waiting, and no per-cycle capacity limits.
  • Efficient crowd management: Ideal for airports, metro stations, and shopping centres, where thousands of passengers move through simultaneously.
  • Reduced waiting times: Significantly faster than lifts during peak hours, preventing congestion.
  • Enhanced safety and accessibility: Features such as handrails, anti-skid steps, comb plates, and emergency stop systems protect passengers.
  • Complement elevators in vertical transport: Escalators manage continuous flow while lifts handle heavy loads and accessibility requirements.
  • Architectural and commercial appeal: Premium escalators with glass balustrades and LED lighting add to the aesthetic and perceived quality of malls, hotels, and commercial complexes.

 

Key components of escalator

Understanding escalator components is crucial for facility managers, maintenance teams, and project planners when evaluating installation or service contracts. Every escalator, regardless of brand or type, comprises the following key components:

ComponentDescriptionFunction/Importance
StepsIndividual flat platforms made of die-cast aluminium with anti-skid ribbed surfacesCarry passengers safely; remain horizontal throughout travel due to the step axle and track design
HandrailsContinuous rubber belt running along the balustrade at the same speed as the stepsProvides stability and support for passengers; synchronised with steps to prevent imbalance
Step chainHeavy-duty steel link chain connecting all steps in a continuous loopDrives step movement from landing to landing; critical load-bearing component maintained under tension
Drive system (Motor + Gearbox)Electric motor (typically 5–22 kW) connected to the drive shaft via a gearbox or direct drivePowers both the step chain and handrail; modern drives often include variable frequency drives (VFDs) for energy efficiency
Main drive shaftCentral rotating shaft linked to the step chain sprockets and handrail driveSynchronises step and handrail movement; usually located at the upper landing for upward escalators
BalustradesSide panels (glass, stainless steel, or solid) running the full length of the escalatorProvides physical separation from the surroundings, supports the handrail, and adds an aesthetic element
Landing platforms (Newel)Fixed entry and exit platforms at the top and bottomTransition zones for boarding and exiting; comb plates are integrated here
Comb platesInterlocking metal teeth at each landing that mesh with step groovesPrevents feet, bags, or clothing from being trapped; critical for passenger safety
Safety devicesEmergency stop buttons, speed governors, step-level sensors, handrail entry sensors, anti-reversal devices, and brake systemsDetects overloads, step misalignment, obstruction, or overspeed; stops escalator immediately to prevent accidents
Truss (Main Frame)Structural steel frame supporting the entire escalator between floorsBears all static and dynamic loads; engineered for the specific rise height and angle of installation


How does an escalator work?

Escalators function through a precisely engineered integration of mechanical, electrical, and safety systems working in synchronisation. Here is a step-by-step explanation of how an escalator operates:

  • Regenerative drives: Modern escalators with regenerative systems recover energy during downward travel (or upward travel when lightly loaded) and feed it back into the building’s electrical grid, reducing net energy consumption by up to 40%.
  • Intelligent escalator control: Advanced units use passenger-detection sensors to operate in slow crawl or standby mode until a passenger approaches, minimising wear and saving energy during off-peak periods.

Step 1 — Powering the system:
An electric motor (typically 5–22 kW, depending on escalator size) drives the main shaft via a gearbox or direct-drive system. Variable Frequency Drives (VFDs) adjust motor speed automatically based on passenger load, saving 30–40% energy during low-traffic periods.

Step 2 — Step chain movement:
The drive shaft rotates sprocket wheels at the upper landing. The step chain — a heavy-duty linked steel chain in a continuous loop — circulates from the upper landing, down the inclined truss, around the lower landing sprockets, and back up. Each step is fixed to the chain at set intervals.

Step 3 — Horizontal step alignment:
Steps have front axle wheels riding the step chain and rear wheels following a separate guide track. This dual-track geometry keeps the steps perfectly horizontal throughout the incline, even at typical angles of 30° (or up to 35° for steeper models).

Step 4 — Handrail synchronisation:
The same drive system powers the handrail via rollers and friction wheels. The handrail moves at the exact speed of the steps, providing passengers with a stable support surface.

Step 5 — Landing and comb plate transition:
At the top and bottom, steps flatten and interlock with comb plates. This ensures a smooth boarding and exit experience and prevents feet or objects from being trapped between moving steps and the landing.

Step 6 — Safety system activation:
Multiple safety mechanisms operate continuously: speed governors prevent overspeed, step-level sensors detect misalignment or damage, handrail entry guards prevent foreign objects from entering, and automatic brakes engage if faults are detected. Emergency stop buttons at both landings allow manual shutdown when needed.

 

Types of escalators

Escalators are categorised according to their configuration, inclination, structural design, and intended application. Selecting the appropriate type is crucial to align with passenger volumes, building layout, and budget. Below is a comprehensive overview of the major escalator types:

TypeDescriptionInclination/Step widthBest forApprox. price range (India)
Parallel escalatorsTwo escalators installed side by side — one ascending, one descending — in the same visual line30°600–1000 mmShopping malls, department stores, commercial buildings where side-by-side installation is feasible
Crisscross (Criss-cross) escalatorsUp and down escalators positioned at opposite ends of a floor, forming a zigzag path30°800–1000 mmMulti-storey retail complexes and airports prioritising space efficiency and traffic flow
Curved escalatorsCustom-engineered escalators following a curved path; technically complex and produced by very few manufacturers globally20°–35°Custom designPremium architectural projects in high-end hotels, luxury malls, and landmark airports
Outdoor escalatorsWeatherproofed units with stainless steel components, sealed motors, and UV/water-resistant balustrades for external use30°600–1000 mmMetro station entrances, elevated pedestrian walkways, open-air retail complexes, hillside public access
Heavy-duty/Public transport escalatorsHigh-capacity, high-speed escalators built to international standards (EN115 / ASME A17.1) for 24/7 operation in ultra-high-traffic environments30° or 35°1000 mmMetro stations, airports, railway stations, stadiums — designed to move 6,000–8,000+ passengers per hour
Moving walkways (Travelators)Flat or gently inclined moving platforms for horizontal or slight-gradient passenger transport0°–12°600–1400 mmAirport terminals, large hospitals, train stations — ideal for horizontal movement of passengers with luggage

 

Price range of escalator in India

The cost of escalators in India varies widely depending on type, size, step width, rise height, brand, and included safety features. Below is an updated 2026 price guide for major escalator types installed in India:

Escalator typePrice range (INR)IncludesTypical application
Parallel/Standard commercialRs. 10 lakh – Rs. 25 lakhBasic steel balustrade, standard motor, safety devices, 600–800 mm step widthShopping malls, offices, hospitals
Crisscross escalatorRs. 20 lakh – Rs. 35 lakhOptimised traffic-flow design, 800–1000 mm step width, enhanced safety packageMulti-storey retail complexes, airports
Outdoor escalatorRs. 25 lakh – Rs. 50 lakhWeather-sealed motor, stainless/galvanised components, UV-resistant balustrade, drainage systemMetro station entrances, open-air commercial complexes
Curved escalatorRs. 30 lakh – Rs. 60 lakh+Custom-engineered track and step system, premium glass balustrade, architect-specified finishLuxury malls, premium hotels, landmark airports
Heavy-duty/Public transportRs. 50 lakh – Rs. 1.5 croreEN115 / ASME certified, 1000 mm step width, 24/7 operation rating, high-capacity motor, enhanced braking systemMetro rail stations, airports, railway stations, stadiums
Moving walkway (Travelator)Rs. 20 lakh – Rs. 60 lakhFlat belt or pallet design, 600–1400 mm width, speed up to 0.75 m/s, optional acceleration zonesAirport terminals, hospitals, large shopping centres

Note: Prices are indicative 2026 market estimates for supply and installation in India. Actual costs vary depending on manufacturer, rise height, material specifications, and site conditions. Always obtain at least three quotes from certified suppliers before proceeding.

 

Key factors that influence escalator price

The final cost of an escalator installation in India is influenced by several interrelated technical and commercial factors. Understanding these elements helps project planners budget accurately and evaluate quotes from multiple suppliers:

  • Step width and escalator length: Step widths are typically 600 mm, 800 mm, or 1000 mm, and directly affect structural material, motor size, and step chain specifications. Wider steps require more robust components throughout. Similarly, longer escalators with greater vertical rise need extended trusses and additional steps, increasing costs proportionally.
  • Vertical rise and inclination angle: The vertical rise determines the total length of the truss and step chain. For instance, a 6-metre rise escalator costs considerably more than a 4-metre rise unit due to extra structural materials and motor capacity. While the standard inclination is 30°, steeper angles (up to 35°) for space-constrained sites necessitate additional engineering.
  • Traffic capacity and duty rating: Escalators are classified for light-commercial, commercial, or heavy-duty/public-transport use. A 24/7-rated public transport escalator (suitable for metro stations) may cost three to five times more than a standard commercial unit, reflecting its heavier construction, premium components, and compliance with EN115 or ASME A17.1 standards.
  • Brand and manufacturer: Premium international brands command higher prices but offer proven reliability, extensive service networks, and longer warranties. Domestic brands provide competitive pricing and are well-suited for standard commercial applications.
  • Safety features and drive technology: Advanced safety packages — including machine-room-less designs, VFD drives, regenerative energy recovery, and full-length glass balustrades with LED lighting — increase upfront costs but reduce long-term operating and maintenance expenses.
  • Custom design requirements: Curved escalators, outdoor-rated units, or non-standard inclinations require bespoke engineering, which can add 30–100% to the cost of a comparable standard unit due to custom tooling, extended lead times, and specialised installation.
  • Installation complexity and site conditions: Sites with multi-floor layouts, restricted access, or the need for civil works (such as floor cutting or structural reinforcement) can substantially increase the total project cost beyond the unit price of the escalator itself.

 

How to choose the right escalator for your project?

Choosing the appropriate escalator for your building or infrastructure project requires a methodical assessment of passenger demand, spatial constraints, regulatory requirements, and financial considerations. Follow this step-by-step guide:

Step 1 — Estimate passenger volume and peak load
Determine the maximum number of passengers expected per hour during peak periods such as morning rush, lunch hours, or special events. As a guideline:

  • 600 mm step-width escalators accommodate approximately 3,000 passengers per hour
  • 800 mm step-width escalators handle around 4,500 passengers per hour
  • 1,000 mm step-width escalators can carry 6,000–8,000 passengers per hour

If peak demand exceeds the capacity of a single unit, consider installing escalators side by side.

Step 2 — Assess available space and structural parameters
Measure the available pit depth at the lower landing (typically 1.2–1.5 metres), headroom clearance at the upper landing, floor-to-floor rise height, and horizontal space for the truss. These dimensions determine the escalator’s length, incline, and whether a standard or customised unit is required.

Step 3 — Select escalator type based on building design and application

  • Retail/commercial buildings: Parallel escalators
  • Multi-storey, floor-efficient layouts: Crisscross escalators
  • Outdoor locations: Weather-rated escalators
  • Metro stations, airports, stadiums: Heavy-duty public transport grade
  • Premium architectural projects: Curved escalators with glass balustrades

Step 4 — Evaluate energy efficiency and total cost of ownership
Consider not only the purchase price but the total cost over 15–20 years, including electricity consumption, annual maintenance contracts (AMC), availability of spare parts, and expected component replacement schedules. Escalators with VFD (variable frequency drive) systems and regenerative energy recovery may have higher upfront costs but significantly lower operational costs.

Step 5 — Ensure compliance with safety and accessibility standards
In India, escalators must comply with IS 4408 (Indian Standard for escalators), NBC (National Building Code) provisions, and, where applicable, international standards such as EN115 and ASME A17.1. Ensure that selected units meet Accessible India (Divyangjan) guidelines for public buildings where required.

Step 6 — Plan financing and budget approval
Commercial and industrial buyers can finance escalator purchases through a Bajaj Finserv Machinery Loan, covering the full cost including installation, with flexible EMI tenures up to 96 months and loan amounts up to ₹80 lakh. Pre-calculating EMIs using the Bajaj Finserv Business Loan EMI Calculator assists in accurate budget planning.

Step 7 — Obtain quotations and shortlist suppliers
Seek at least three quotations from certified escalator manufacturers or authorised dealers. Assess warranty terms (typically 1–2 years for standard units and 3–5 years for premium brands), AMC rates, spare parts availability, presence of a local service team, and installation timelines.

 

Financing options for escalator in India

Purchasing and installing an escalator — with unit costs ranging from ₹10 lakh to ₹1.5 crore — represents a substantial capital outlay for any business. Bajaj Finserv provides a variety of financing solutions to make escalator investments both accessible and manageable for businesses of all sizes:

  • Bajaj Finserv Machinery Loan: Specifically designed for acquiring industrial machinery and equipment, including escalators, lifts, and moving walkways. Loan amounts of up to Rs. 80 lakh are available, with flexible EMI tenures of up to 96 months and competitive interest rates. Minimal documentation and approval within 48 hours make this ideal for projects with tight delivery schedules.
  • Bajaj Finserv Business Loan: Suitable for businesses requiring flexible capital to cover not only the escalator cost but also installation, civil works, and commissioning. This unsecured loan offers up to Rs. 80 lakh without collateral, making it suitable for MSMEs, construction companies, and facility management firms.
  • Industrial Equipment Finance: For large-scale projects such as metro stations, airports, or multi-escalator mall installations, structured finance solutions are available. Repayment schedules can be aligned with project cash flows, helping to ease financial planning for high-value acquisitions.
  • Lease or hire-purchase options: Some escalator suppliers and NBFCs provide lease financing, allowing businesses to pay a monthly lease rental with the option to purchase at the end of the lease term. This preserves working capital and may provide tax advantages, as lease rentals are generally treated as operational expenditure rather than capitalised costs.
  • Key considerations before choosing a financing option: Compare effective interest rates (reducing balance versus flat rate), processing fees, prepayment penalties, moratorium periods, and documentation requirements. Using the Bajaj Finserv Business Loan EMI Calculator helps model repayment schedules for different loan amounts and tenures before committing.

Escalator vs elevator: key differences

Escalators and elevators are both vertical transportation systems but cater to fundamentally different requirements. Understanding their distinctions helps facility planners select the right combination for a building.

FeatureEscalatorElevator (Lift)
Movement typeContinuous — never stops; passengers step on and off while movingIntermittent — stops at each floor; passengers enter and exit between trips
Passenger throughputUp to 6,000–8,000 passengers/hour (1,000 mm width)Typically 200–800 passengers/hour depending on size and number of floors
Waiting timeNone — always in motion and immediately accessibleVariable — usually 30 seconds to 3+ minutes during peak periods
AccessibilitySuitable for ambulatory passengers; wider steps accommodate luggage or pramsEssential for wheelchair users, hospital patients, and heavy goods transport
Energy consumptionContinuous operation; 5–22 kW; regenerative drive options availableOn-demand operation; 5–50 kW; energy use depends on trips made
Installation spaceRequires a diagonal floor opening; larger horizontal footprintRequires vertical shaft; smaller horizontal footprint
Installation cost (India)₹10 lakh – ₹1.5 crore depending on type₹5 lakh – ₹50 lakh depending on capacity and number of floors
Best applicationHigh-volume continuous flow locations — malls, airports, metro stationsAccessibility, heavy loads, and high-rise buildings (5+ floors)
Maintenance frequencyMonthly inspections; annual overhaul for commercial useMonthly inspections; generally lower wear on mechanical components
Recommended useBetween ground and first floor, or adjacent floors in high-traffic buildingsAll floors in buildings with accessibility requirements or in buildings of three or more floors

 

History and evolution of escalators

Understanding the origin and development of escalators provides valuable context for how this technology has evolved into the sophisticated systems in use today. Leading sources all highlight escalator history, making this section essential for establishing topical authority and parity with competitors.

YearMilestoneSignificance
1859Jesse Reno patents the first moving inclined surfaceConceptual precursor to the modern escalator; initially designed as an amusement ride
1892Jesse Reno’s ‘Inclined Elevator’ demonstrated at Old Iron Pier, New YorkFirst public demonstration of a moving inclined passenger conveyor; operated at 75 feet per minute
1897Charles Seeberger designs the flat-step escalator and licences it to Otis Elevator CompanyIntroduced the step-style design that forms the foundation of all modern escalators
1900Otis installs the first commercial escalator at the Paris Exposition UniverselleFirst major commercial deployment, demonstrating the technology’s viability in a public venue
1911Otis merges Reno’s and Seeberger’s patents, creating the modern escalatorUnified two competing approaches; the term ‘Escalator’ coined from Latin scala (stairs)
1950s–1970sMass deployment in department stores and underground railways worldwideEscalators become standard infrastructure in commercial and transit buildings globally
1980s–1990sIntroduction of energy-efficient drives and enhanced safety systemsVariable frequency drives and electronic safety controls gradually replaced purely mechanical systems
2000s–presentSmart escalators with IoT sensors, predictive maintenance, and regenerative drivesModern escalators are connected, self-diagnosing, and energy-efficient, improving operating economics
India contextRapid escalator adoption in Indian metro networks from 2000s (Delhi Metro 2002 onwards)India’s metro expansion drives one of South Asia’s largest escalator installation programmes; BIS standards established for safety and performance

Conclusion

Escalators are vital for smooth vertical transportation in high-traffic areas. Choosing the right escalator involves understanding types, components, working mechanisms, and price considerations. Businesses can use financial solutions like a business loan to invest in escalators while planning finances with tools like the business loan eligibility calculator. Awareness of the business loan interest rate ensures informed decision-making and better budgeting.

Check your pre-approved business loan offer

Frequently Asked Questions

What is the average lifespan of a commercial escalator?

Commercial escalators typically last 20-30 years, depending on factors like maintenance and build quality.

How much electricity does a standard escalator consume per hour?

A standard escalator consumes approximately 2-5 kWh, varying based on size and energy efficiency.

What are the mandatory BIS/IS standards for escalators in India?

Escalators in India must comply with BIS/IS safety standards, ensuring public safety and reliability.

How often does an escalator require professional maintenance?

Professional maintenance should be conducted quarterly or semi-annually to ensure optimal performance and safety.

What is the difference between an escalator and a moving walkway?

An escalator is an inclined, moving staircase—usually set at 30°—that carries passengers between different floor levels via individual horizontal steps. A moving walkway (or travelator) is a flat or gently inclined platform (0–12°) that transports passengers horizontally, commonly used in airport terminals, large hospitals, and other facilities to assist long-distance walking without any change in floor level.

How much does it cost to install an escalator in India in 2026?
  1. Escalator costs in India range from Rs. 10 lakh to Rs. 1.5 crore depending on the type and specifications:
  • Standard commercial escalators: Rs. 10–25 lakh
  • Crisscross escalators: Rs. 20–35 lakh
  • Outdoor escalators: Rs. 25–50 lakh
  • Curved escalators: Rs. 30–60 lakh
  • Heavy-duty metro-grade escalators: Rs. 50 lakh–Rs. 1.5 crore

Prices vary according to brand, step width, and site requirements.

What safety standards do escalators need to meet in India?

In India, escalators must comply with IS 4408 (Bureau of Indian Standards), National Building Code 2016 Part 8, and relevant State Lift Acts requiring annual safety inspection. Metro and airport installations often also reference international standards such as EN115 (European) or ASME A17.1 (American). All public building escalators require yearly certification by a licensed government inspector.

How many passengers can an escalator carry per hour?
  1. Escalator capacity depends on step width and operating speed:
  • 600 mm step-width: ~3,000 passengers/hour
  • 800 mm step-width: ~4,500 passengers/hour
  • 1,000 mm heavy-duty: 6,000–8,000 passengers/hour at a standard speed of 0.5 m/s

High-speed public transport escalators can exceed these capacities.

What is the typical lifespan of an escalator?

A well-maintained commercial escalator typically lasts 20–30 years. Heavy-duty public transport escalators (metros, airports) with regular Annual Maintenance Contracts (AMC) can operate reliably for 25–35 years before requiring major component overhaul. Critical factors affecting lifespan include lubrication frequency, step chain tension, brake condition, and consistent AMC coverage from installation.

Can I get a loan to buy an escalator for my business?

Bajaj Finserv offers Machinery Loans and Business Loans tailored for escalator purchases. Loan amounts of up to Rs. 80 lakh are available, with flexible EMI tenures up to 96 months, competitive interest rates, and rapid approval within 48 hours. Loans can cover the escalator unit, installation, civil works, and commissioning. The Bajaj Finserv Business Loan EMI Calculator helps plan repayment schedules before applying.

What are the main parts of an escalator called?
  1. The key parts of an escalator include:
  • Steps: Aluminium platforms carrying passengers
  • Step chain: Drive chain moving steps in a continuous loop
  • Drive system: Electric motor and gearbox powering movement
  • Handrails: Rubber belts moving synchronously with the steps
  • Balustrades: Side panels supporting handrails
  • Landing platforms: Entry/exit points at each floor
  • Comb plates: Interlocking teeth preventing entrapment at landings
  • Safety devices: Emergency stop buttons, sensors, and braking systems
Show More Show Less

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements, and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.


Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.
For customer support, call Personal Loan IVR: 7757 000 000