Losing your wallet can be very stressful. An incident as such can expose you to the risk of debit/credit card fraud or leave you stranded without cash while you are travelling. Moreover, important identity cards like your PAN card could also be at risk of being misused. A Wallet Care plan offered by Bajaj Finserv could be very helpful in such emergencies. It covers you financially in case of loss or theft of wallet or any fraudulent transaction done using your payment cards.
Offering adequate coverage at a nominal fee, this card protection plan allows you to block all your payment cards with just one phone call. You can also get a free replacement for your PAN card and avail emergency travel and hotel assistance if you are stranded while on a holiday.
All these benefits offered under this wallet/card protection plan ensures that you are not put through any inconvenience and your life continues without any hassles.
Get coverage up to Rs. 2 lakh at just Rs. 599.
You can conveniently pay the fee with a choice of online payment options available. You can make online fee payment via net banking, mobile wallets, UPI, debit cards or credit cards.
With Wallet Care, you can report the loss of your payment cards and other wallet essentials by calling on 1800-419-4000 (toll-free number). The service which is available 24X7 lets you block all your debit and credit cards with just one call, eliminating the need for you to visit each bank individually to get your cards blocked.
In case you are stranded while you are travelling, you can avail assistance in following ways:
• Emergency advance for hotel stays - Abroad/India
• Replacement travel ticket advance - Abroad/India
• Emergency cash benefits in India
You can avail free replacement of your PAN card in case it is lost or stolen.
Wallet Care also provides you with SIM and IMEI registration and SIM card blocking service.
• Get coverage up to Rs. 2 lakh against card fraud - involving PIN based fraud, phishing, tele-phishing and if OTP is not required (card is lost/stolen).
• Coverage upto Rs. 100,000 against card fraud (card present or card not present transactions - other than the transactions listed above)
The coverage of the plan does not stand if the insured item is lost or stolen while you are in the state of intoxication or under the influence of alcohol, drugs, toxins or narcotics.
Losses occurred directly or indirectly from an act of forgery, fraudulent or dishonest act committed by you in respect of the payment card, with intent to defraud the card Issuer or the Insurer are not covered under the policy.
To read more about the terms and conditions of the Wallet Care Plan, please click here.
Wallet Care is only available to residents of India who are above the age of 18.
|Category||Benefits in detail||Wallet Care coverage|
|Card Blocking||Single call to block lost cards||Yes|
|Emergency Travel Assistance||Emergency Advance - Hotels - Abroad/India||Up to Rs. 100,000 / 50,000|
|Replacement Travel Ticket Advance - Abroad/India|
|Emergency Cash in India||Up to Rs. 10,000|
|Other Benefits||Online Member’s Area||Yes|
|SIM Card Blocking & IMEI Registration Service||Yes|
|Free PAN Card Replacement Service||Yes|
|Valuable Document Registration||Yes|
|Complimentary Fraud Protection||Protection against card fraud - involving PIN based frauds, Phishing, Tele-phishing and if OTP is not required (card is lost/stolen)||Up to Rs. 2,00,000|
|Number of days covered (prior to notification)||30|
|Protection against Card Frauds (card present or card not present transactions - other than the transactions listed above)||For pre-notification period of 4 to 7 days|
|Upto Rs. 25,000|
|For pre-notification period of 7 to 30 days|
|Upto Rs. 1,00,000|
|Mobile Wallet Protection (per membership)||Up to Rs. 50,000|
|Maximum limit per mobile wallet/card||No Limit|
|Number of days covered (pre & post device loss)||3|
|Members Covered||Number of members covered under membership||1 member (primary only)|
|Membership Duration||Number of years membership is valid||1 Year Non-Renewable|
|Membership Fee||Inclusive of Taxes||Rs. 599|
In unfortunate situations when you suddenly find out that you cannot find your wallet, it is always a stressful race to swiftly get all your cards stopped. Wallet Care card protection plan enables you to make just a single call to the customer service team. They will reach out to your card issuers and your cards will be cancelled in a few minutes irrespective of your location.
The wallet care card protection plan membership will remain active for a year from the set-up date of the membership plan.
When you find out that you have lost your card, you should immediately give a call on our 24/7 helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed). The card issuers will be contacted instantly by us for cancellation.
Registering details of your crucial documents and card with us ensures that you will get fast assistance in emergency situations.
Here’s a look at the extensive benefits that you get in this wallet care card protection plan:
You can choose between these two options for getting your card and document details registered:
The completed form for registration in the welcome pack can be mailed to us at this address:
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi- 110019
You can call at the following numbers:
6000-4000 (city STD code to be prefixed)
Your welcome pack will contain all your wallet care card protection plan membership details including:
In case you find out that these vital items have gone missing, you should call the 24/7 helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed) immediately. We will ensure cancellation of the lost cards and will contact your card issuers accordingly. We will also help with the receipt of the replacement passport and re-issuing of tickets so that you can come back home.
You should promptly call on our 24/7 helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed) and let us know whether you require help with the payment for your hotel. We will coordinate with the hotel and directly clear the expenses.
In case you have to make a claim, you can get assistance by calling our 24/7 helpline number. You will get a claim form which has to be filled up and returned with these documents –
We should receive all claims within a period of 30 days from the date when the card loss is reported. You should send all necessary documents and original receipts for expenses.
The membership can be cancelled at any time. You can call the 24-hour helpline for assistance in this regard or write in to us. In case you make the cancellation within 30 days of the set-up date for membership, you can get a full refund of your initial payment. However, this is possible in case you have not made any claims till then.
Date - 06 November 2019
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