Fixed Deposit (FD) FAQ

Yes, senior citizens (i.e. persons more then 60 years of age) will be offered additional ROl benefit of up to 0.35% p.a. on fixed deposit up to deposit value of Rs. 3 crore.

No. Since you have locked in your money with us at a specific rate, you will continue receiving that rate until maturity. If you wish to avail of the new rate, you can invest in a new deposit with us.

Offered by one of the most reputed brands in India, Bajaj Finance Fixed Deposit has a host of benefits:

• The minimum deposit size is Rs. 15,000. The maximum deposit limit is Rs. 3 crore.
• Rated [ICRA]AAA(Stable) and CRISIL AAA/STABLE ratings, ensuring that your deposits are secured with us.
  
• Attractive rate of interest for your money to grow periodically.
  
• Tenure from 12 to 60 months, carrying different interest rates to suit everyone's needs.
  
• Branch presence across over 1,000+ locations in India.
  
• Access to all product details on our customer portal – My Account
  
• The flexibility of payment options through electronic or physical modes.
  
• Additional rate benefits for senior citizens.
  

 We are a service-oriented organization with a complete focus on delivering the best experience. Our customers get these benefits:

• Easily accessible touchpoints.
• Simple and transparent policies.
•  A readily available fixed online deposit calculator which will help you plan your investment.
• Detailed SMS and email communication to customers while booking a fixed deposit, from request to maturity.
•  A scanned copy of all the documents submitted by you is available online for easy access. Will I need to provide any referral for opening a fixed deposit account?

Offline FD applicants can deposit a cheque or transfer via RTGS/ NEFT. Online FD applicants can transfer through UPI, RTGS/ NEFT, or net banking.
Note: Transfer via debit card is not accepted.

No. You cannot open a fixed deposit by making a cash payment.

Here are the documents that an individual requires while opening a fixed deposit account:
1. One recent photograph
2. PAN or Form 60
3. Certified copy of any 1 of the below-mentioned officially valid documents (OVDs) :

• Passport
• Driving license
• Voter's ID card
• NREGA job card
• Aadhaar card

Bajaj Finance Fixed Deposit investments are not eligible for the benefit of tax deductions under section 80C.

Payment of the interest amount varies as per the following schemes:
Non-cumulative - This scheme allows you to choose interest payouts on the following frequencies:

• Monthly option – In this case, you can get the interest payout on the last date of every month.
• Quarterly option – If you choose this option, the interest will be paid at the end of each quarter, i.e., on June 30, September 30, December 31, and March 31.
• Half-yearly option – In this case, interest deposits are made twice a year – on September 30 and March 31.
• Annual option – The interest gets accumulated for the year and paid on March 31.
• Cumulative scheme – You will receive the compounded interest for the entire tenure of the FD on maturity. You must, however, note that the maturity amount will be subject to a tax deduction, wherever applicable.

For these details, you can refer to your FDR or account statement, available on our customer portal – My Account. A physical copy of FDR will be sent to your given address within three weeks of booking your FD.

If a duplicate FD receipt is required, please submit a written request duly signed by the primary account holder at your nearest FD branch. You can also connect with your relationship manager/partner or write to us at wecare@bajajfinserv.in

For any request to change the nominee's name, please download the Bajaj Finserv app and under your investment details, you will be able to add the nominee details.

The TDS certificate will be emailed to the depositor every quarter.

The depositor will receive the fixed deposit receipt by courier within three weeks of creating their fixed deposit account.

You can track your Fixed Deposit Receipt by using IVR no.- 8698010101. You can also view or download the virtual copy of the FD Receipt available on our Customer Portal - My Account

The interest amount will be credited to your bank account basis the scheme you have selected. After the interest is credited, you will receive a communication via SMS/email. Refer to your statement of account for the payment details. Click here to download your Statement of Accounts through our Customer Portal - My Account

The maturity amount is transferred via NEFT or RTGS to the bank account, mentioned by depositors in the application form. You will only receive the amount on the date of maturity. If the electronic account transfer bounces, the depositor will be informed through a phone call, email, and a written letter requesting that he update the bank account details registered with us.

Download the relevant form from here. Fill in the form with all applicants’ signature and submit it aling with copy of your FDR and cancelled cheque.

If you have not received your interest on a fixed deposit, then follow these three steps to ensure it is credited:
Step 1: Please ensure that you have carefully checked the bank statement of the account registered with us. If confirmed that you have not received interest, then proceed to step 2.
Step 2: Please check the interest deposit date mentioned above. If confirmed that you are liable to receive interest but have not, proceed to step 3.
Step 3: Please reach out to us via one of the avenues listed here, mentioning the FDR no. and the month/ quarter/ year you have not received the interest.

Customers can get a loan of up to 75% of the deposit amount 3 months after booking an FD. You have to pay just an additional 2% p.a. over the interest rate over the booking rate of the FD. The tenure will be the residual maturity of the FD.

For loans up to Rs. 4 lakh, you can visit our customer portal – My Account Please contact your relationship manager/ branch/partner if you require a loan against FD more than Rs. 4 lakh.

No, there will be no impact on the FD. Your outstanding dues will be adjusted against FD maturity proceeds, and the balance will be paid to you.

No, the FD will have no impact, and the outstanding dues can't be adjusted against the FD. However, you can choose to liquidate the FD prematurely to repay the outstanding dues.

No, it's a term loan.

Yes, repaying your existing loan against FD in full makes you eligible for a new loan against FD.

No. The income tax deduction does not apply to the EMIs paid on loans against fixed deposits.

You can renew your FD in three ways:

• By visiting our portal.
• By visiting your nearest BFL branch along with your FDR (recommended but not mandatory) at least 24 hours before maturity.
• By logging a renewal request with your relationship manager at least 24 hours before maturity.

We require only the FD renewal form. You may attach the original FDR with it (recommended but not mandatory).

No. You don't have to submit KYC documents and photos again during FD renewal.

You can get in touch with your relationship manager/partner or drop a mail to wecare@bajajfinserv.in

You can contact your relationship manager or partner or drop a mail to wecare@bajajfinserv.in Please mention your FDR number mandatorily.

Yes, under Section 194A of the Income Tax Act, 1961, if the interest earned from fixed deposits across all NBFCs exceeds Rs. 10,000 it is taxable. The total interest earned by the depositor is calculated after consolidating all his fixed deposits. TDS will be calculated by Bajaj Finance and paid to the government every quarter. If the depositor provides 15G/15H during the application stage, he will be exempt from paying tax on the interest. However, if the aggregate amount or interest paid or payable during the financial year exceeds Rs.4 lakhs for customers below the age of 60, and Rs. 12 lakhs for senior citizens and super senior citizens (aged 80 years and above), then Form 15G/15H will not be valid, and tax will be deductible payable during the financial year exceeds Rs. 4 lakhs for customers below the age of 60, and Rs. 12 lakhs for senior citizens and super senior citizens (aged 80 years and above), then Form 15G/15H will not be valid, and tax will be deductible.

• Experia: Log in to our customer portal My Account> Account Information> My Relations> Fixed Deposit Details> View Details (for each deposit)> Form 15 G/H. Click on the checkbox to submit your form online, fill in the required details, generate and enter OTP and submit the declaration.
•  Broker: Download Form 15 G/H from our website and submit it to your broker, who will send it to us. 
• Branch: Download Form 15 G/H from our website and submit it at your nearest Bajaj Finance Limited branch.

TDS is deducted quarterly for modes of payment except monthly.

You can contact your regional manager/broker or drop a mail to wecare@bajajfinserv.in

You can log in to our Customer portal-My account, visit Account Information > My relations > Fixed Deposit > View Details (for each deposit) > Interest Certificate or FDR or FD Account Statement.

Bajaj Finance offers its customers the option of premature withdrawal of FD. The guidelines for the same are:

1- Up to 3 (three) months from date of Deposit: Withdrawal of the Deposit is not permitted. However:

i. In the event of death of a depositor, the Company may repay the Deposit prematurely (irrespective of the lock in period) to the surviving depositor (which in the case of joint holders will be the first in the sequence of applicants in the Application) or to the nominee/ legal heir(s) of the deceased depositor, upon the request of surviving depositor/s/nominee/legal heir, as the case may be, and subject to submission of proof of death and other requisite documents to the satisfaction of the Company

ii. In case depositor wants premature withdrawal of his Deposit for expenses of emergent nature including on account of facing any medical emergency or expenses due to natural calamities or disaster, partial prematurity of the deposits is allowed upto lower of 50% of principal or Rs.5 lacs. Expenses of emergent nature are subject to verification/evaluation of case as per BFL policy.

iii. Premature withdrawal of Deposit Amount on account of suffering on account of Critical illness, 100% of principal amount of Deposit shall be paid to the depositor, without interest. For the purposes of this clause definition of ‘Critical illness’, shall be as per IRDAI (Health Insurance) Regulations, 2016 and the guidelines issued thereunder, as amended from time to time.

iv. Deposits aggregating not exceeding an amount of Rs.10,000/- of principal amount (“Tiny Deposit”) will be prematurely paid to individual depositor or first named Depositor holding the Deposit in the same capacity in all the Deposits, at the request of the depositor, without interest.

2. After 3 (three) months but before 6 (six) months from the date of the Deposit: Withdrawal of the Deposit will be permitted; however, interest shall not be payable.

3. After 6 (six) months but before the date of maturity of the Deposit: Withdrawal of the Deposit will be permitted. Interest shall be payable at a rate which is 2% lower than the rate specified for the period during which the deposit has been opened. In case no rate is specified for the Deposit period, interest rate payable shall be 3% lower than the lowest rate being offered by the Company.

Yes, the co-applicant must submit a written request, the death certificate and the FDR to the regional manager/ broker. We will transfer the FD proceeds (post-deduction of TDS) to the bank account registered with us within 15 days of receipt of the application.

Yes, TDS will be deducted if the FD is withdrawn prematurely.

In case of death of the primary applicant with no nominees/joint depositors, the legal heir has to submit the following documents:

• Application for the deceased individual's claim (mandatory).
• Notarized copy of the death certificate (mandatory).
• Succession certification/ letter of administration/ probate of the will (recommended, but not mandatory).
• The legal heir/ representative will need to submit an indemnity bond (mandatory).
• Recent photograph, PAN/Form 60, any one of the KYC documents, signature proof of legal heir/ representative.
• Bank account proof (copy of cancelled cheque, latest bank statement, or passbook) for claimants.
• Original FD receipt duly discharged by claimants.

No. The co-applicant cannot add a new primary application during the renewal of FD after the previous FD has matured.

No. While you cannot replace the deceased co-applicant's name, it can be removed from the FD by providing valid documents.

In both the above scenarios, the new Karta will require to produce the following documents:

• Proof of death of the depositor.
• Declaration/ affidavit/ indemnity from the members forming part of the HUF declaring the eldest coparcener as the new Karta of the HUF.
• Fresh deed of declaration of HUF,including the list of coparceners,signed  by the Karta and the adult coparceners.
• Aadhaar and PAN of the new Karta.

Yes, that's because Bajaj Finance Limited cannot legally continue to pay interest and deduct TDS on the PAN of a deceased individual.

In such a scenario, the depositor must inform Bajaj Finance Limited of the change in their citizenship status and submit the relevant documents. We will then change the citizenship status of the depositor to NRI, and taxation guidelines will apply accordingly.

No. All physical FD applications must be submitted along with a cheque, which Bajaj Finance Limited will bank. If a partner assists you, please submit the CMS pay-in-slip (available on the partner portal) along with the cheque.

Yes. Please mention the transaction ID on your application form if you choose to make an electronic fund transfer via RTGS, NEFT, or IMPS.

To invest in an NRI FD, the payment must only be credited from an NRO (non-resident ordinary) account. You will need to inform us if you accidentally transfer the funds from an NRE account. You will then be required to provide the details of another bank account (NRO/saving account), and we will return the funds to this account.

Yes, you will receive a refund of the principal amount within 10 days, if your FD is not booked.
Here are two cases when your money will be refunded:
1. If customer deposits are put on hold for reasons like incomplete documents, blurred documents, incomplete ban details, etc.
2. If we receive the deposit amount directly through UPI, Net banking, NEFT.
However, there shall be no refund in case of deposits not booked due to technical errors.

Your fixed deposit application may not get booked when:

• The application form is incomplete.
•  The KYC documents are not submitted.
• There's a mismatch in UTR payment details between the actual UTR number versus the one written in the application form.
  

You will receive a refund in your account if these details are not resolved or rectified within 10 days of the fund transfer.

• If the refund due date falls on a holiday (the refund will be processed on the next working day, in this case)
• For cases held due to internal issues,e.g.,operational or technica errors.

The refund processes vary as per the modes of payment. Here's an overview:

• IMPS – It is mandatory to provide the correct IFSC and account number for claiming the refund. Bajaj Finance Limited will conduct a Re.1 transaction in your bank account through IMPS, using the IFSC of your bank's central office/treasury. Post verification, the refund can be processed.
• UPI – You would need to provide your bank account details and a copy of the bank account statement or a cancelled cheque. The refund will be processed on verification of your bank account details. 
• Cheque/ TPT fund transfer/ NEFT/ RTGS – Bajaj Finance Limited will conduct a Re.1 transaction in your bank account through IMPS, using the IFSC of your bank's central office/ treasury. After the verification of the account, the refund can be initiated.
• NRO FD – You must provide the correct IFSC and account number to claim the refund. A Re.1 transaction will be conducted by Bajaj Finance Limited through IMPS, using the IFSC of your bank's central office/treasury. After verifying the account, the refund will be processed.
• Online billdesk payment – The amount will be refunded to your account, per details shared by the billdesk. You may be required to verify your account details for account validation.
  

From December 1, 2020, taxes will be deducted (if applicable) on the PAN level. Suppose a customer has five deposits with Bajaj Finance Limited. In that case, BFL will calculate the tax deducted on these five deposits and deduct this entire tax from the interest paid through any of these deposits.