Key Takeaways
- The many ways in which an identity thief can obtain your personal information
- Staying aware is the key to preventing identity thefts
- How to stay safe
Marketing professional Misha is 30 and vigilant about online frauds . Recently, she was targeted by a planned trick that initiated with a text message from a scammer claiming that her debit card details were out of date. The text message had a number and a link. She considered it wise to dial up the mentioned number once, before taking any further steps. The gentleman appeared polite and gave her all the reasons he could to establish that her card would be blocked if she did not complete the formalities. Desperate to keep her card functional, she followed the instruction. Under the pressure to act immediately, she clicked on the link and filled in all her personal and debit card details. She was told that all her money would be moved to a 'secure' account and she'll be sent a new duplicate card. Misha wasn't aware that she was a victim of identity theft until a few days later, when she called on that number again and found her number blocked. She rushed to her bank and it was there that the revelation stuck her and left her in despair. She lost Rs 3 lakh.
Realising her mistake, she took the following steps immediately:
- Notified her banking institution and asked them to freeze her account/ card to avoid any more fraudulent transactions
- Filed an FIR at the local police station and reported the incident at the cyber-crime cell
For any such queries visit https://www.bajajfinserv.in/reach-us
From then on, she made it a point to read more about frauds and scams because they say an ounce of prevention is better than a pounce of cure. She understood what a scammer can do with someone’s personal information:
- Apply for an identity theft loan or open new lines of credit using the victim’s information
- Apply for credit cards in their name
- Make unauthorized unauthorised purchases using the victim's existing debit or credit cards
- Use their health insurance to claim medical care
- Rent an apartment, pass a background check, etc., using their identity and financial standing
- Commit other crimes and give out the victim’s details to the police when caught
- Call the victim’s creditors and change their mailing address for your account
Scammers can gain access to personal information in a variety of ways such as stealing records from a business or other sources, obtaining personal and other details by posing as an employer or as Bajaj Finance/ Finserv or any other bank/ NBFC's employee, stealing debit card and credit card numbers, stealing wallets, changing of address to divert your mail to some other location, scamming information from users by posing as legitimate businesses or rummaging through your trash.
Determined to engage in safe banking practices, Misha had resolved never again to fall for such calls, messages, or emails. This is how everyone can stay protected and ensure not becoming a victim of identity theft:
- Create strong, unique, and complex passwords for every device and account. It must comprise a combination of letters, numbers, and symbols. Change the password once a quarter and never keep it the same for all the accounts
- Enable two-factor authentication on all the accounts that have this facility
- Never give out personal information - especially on emails, calls, or SMSes
- Tear documents such as receipts, bills, or other papers with your sensitive information before throwing them away
- Choose paperless billing whenever possible
- Carry only what is absolutely required in the wallet and keep the cards and passbooks, etc. at a safe and secure place
- Use secure websites and check for ‘HTTPS’ in the URL
- Check the financial accounts often and keep a tab on credit reports/ statements, etc., for any changes you are not responsible for
- Don’t open attachments, links, or respond to emails from untrusted or unfamiliar sources as they may contain malware
- Set up alerts on credit card and banking accounts to be notified each time there’s a withdrawal from the account
For any such queries visit https://www.bajajfinserv.in/reach-us
Stay alert, stay safe from online frauds in India.
Savdhaan Rahein. Safe Rahein.
Frequently asked questions
Block/Unblock
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Your Insta EMI Card could be blocked in line with the credit policies of Bajaj Finance Limited. There are several factors that determine this, such as:
- If you do not maintain a good credit score.
- If you fail to repay your due EMIs or your EMI bounces.
- Your card can also be blocked if your payment record is inconsistent.
- If we observe any suspicious or fraudulent activities on your card, we will block it for security purposes.
As a quarterly practice, we review the pre-approved offers available for our customers and make changes if needed. This gets communicated to you on your registered mobile number through an SMS.
If we have blocked your card as per our credit policy, you cannot unblock it at your end. However, you can view the reason for this and the criteria to unblock it. To do so, please click here.
You can easily check the status of your Bajaj Finserv Insta EMI Card on the Bajaj Finserv app and website. To view the status of your Insta EMI Card follow the below-mentioned steps:
- Go to Service section on the home page
- Click on view all under ‘Your Relations’
- Select the EMI Card for which you wish to view the details
- You will be able to view your card status
To enjoy uninterrupted Insta EMI Card benefits, ensure that your EMIs are paid on time and maintain a good credit score. Tip: Your credit score is based on overall credit and credit payment history across different loan types and credit institutions over a period of time.
The pre-approved loan offer amount on your Bajaj Finserv Insta EMI Card is subject to change. These changes are governed by Bajaj Finance Limited. There are several factors that determine the card loan offer amount reduction. Some of these include:
- Credit score: If you have a low credit score, the pre-approved loan offer amount can be reduced.
- Repayment history: Your repayment history also affects the loan offer amount of your card.
- Loan frequency: The frequency of loans availed by you using the Bajaj Finserv Insta EMI Card also affects your card loan offer amount.
We review the pre-approved card loan offer amount available to our customers periodically and make changes (either increase or decrease) if needed. These changes are communicated to you on your registered mobile number through an SMS.
If you have an Insta EMI Card but did not make any purchase in the last one year, you will need to pay annual charges. However, if you have bought at least one product with your Insta EMI Card in the preceding year, you’ll find that this charge is waived off.
For example, if the EMI Network Card is issued in Feb 2019 (referred to as "Member Since" on the EMI Network Card) the date for payment of the annual fee will be March 2020 (if there has been no loan booked from Feb 2019 to March 2020).
You don’t have to pay any additional or annual fee to keep your Insta EMI Card active. Even if you have not used the card for a long time, your card will remain active until the end of the validity period (i.e. the 'Valid Till' date) mentioned on your card.
For security reasons, it’s recommended that only the cardholder use his/ her Bajaj Finserv Insta EMI Card. Loans taken against your card are your responsibility and you’ll be held liable if there’s delay in payments or default.
While we used to issue physical EMI Network Card till a few years ago, the new Insta EMI Card is a virtual-only card. It packs in all the features of the physical card without the need to carry it around. You only need your Insta EMI Card number, and the OTP sent to your registered mobile number to complete a purchase.
You can find your Insta EMI Card number on the Bajaj Finserv app or by signing-in into Service Portal.
While the EMI Network Card is now a virtual-only card, you can still use your physical card to make transactions. You can use this card for shopping on Bajaj Mall, other e-commerce destinations, and at our partner stores. Visit our customer portal – My Account to check details of your existing card.
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