PMJAY Registration: Eligibility, Documents, and Steps

PMJAY, or Pradhan Mantri Jan Arogya Yojana, is a Government of India health protection scheme that provides eligible beneficiaries with access to cashless hospitalisation at empanelled hospitals. It covers eligible beneficiaries for secondary and tertiary healthcare services, with benefits usable at empanelled hospitals across India. Eligibility for the main PMJAY beneficiary base is determined through specified government beneficiary databases and applicable state-level implementation arrangements. During beneficiary identification, details such as the name, location, ration card number, mobile number and other accepted government identification details may be used. A separate eligibility provision applies to senior citizens aged 70 years and above, who are eligible irrespective of their economic status. For this category, Aadhaar-based e-KYC is mandatory for enrolment and Ayushman card issuance. PMJAY may also operate alongside state health schemes, so the registration and eligibility process can vary by beneficiary category and state.

How to complete PMJAY registration online?

You can complete PMJAY registration through official beneficiary channels after the applicant's eligibility is established and the required verification is completed. The exact screens and steps may vary by beneficiary category and the current official portal process.

A general registration process is:

1. Check eligibility: Use the official PM-JAY beneficiary portal or an authorised PM-JAY channel to determine whether the individual is eligible.
2. Provide identification details: Enter the details the portal requests, such as Aadhaar or other permitted identification information.
3. Complete e-KYC: Follow the prescribed electronic Know Your Customer verification process where applicable.
4. Verify family details: Review the beneficiary and family information displayed in the system.
5. Add eligible members, where applicable: For eligible senior citizens, the National Health Authority provides an 'Add Member' facility for adding other eligible family members aged 70 years or above.
6. Submit the information: Complete the required verification and submit the enrolment request.
7. Access the Ayushman card: Once the beneficiary record is approved, follow the official process to access or download the Ayushman card.

For assistance with beneficiary identification, the National Health Authority also lists Common Service Centres and PM-JAY empanelled hospitals as available channels.

What documents are required for PMJAY registration?

The documents required for PM-JAY registration depend on the beneficiary category and the identification process applicable to the individual. The National Health Authority's beneficiary identification framework provides for Aadhaar or an alternative government ID and a ration card or alternative family ID in the relevant beneficiary identification process.

For beneficiaries aged 70 years and above under the senior citizen provision, the National Health Authority states that Aadhaar is the only document required for enrolment, with Aadhaar-based e-KYC mandatory. Keep the information consistent across your documents. Differences in names, dates of birth, or family details may require verification before the beneficiary record is approved.

PM-JAY beneficiaries can check their eligibility and enrolment information through official National Health Authority channels. The available process depends on the beneficiary category and the platform being used.

You can check your details by:

• Using the official PM-JAY beneficiary portal.
• Using the Ayushman App where applicable.
• Visiting a Common Service Centre for assistance with beneficiary identification.
• Visiting a PM-JAY empanelled hospital and seeking assistance from the authorised beneficiary support staff.
• Call the official PM-JAY helpline if you need help identifying the appropriate registration or eligibility route. The National Health Authority has listed 14555 as a PM-JAY helpline.

If your details do not appear, do not submit inaccurate information simply to complete the registration. Check whether the correct beneficiary database, state scheme, or eligibility category applies to you.

What should you do if PMJAY registration is not approved?

If PM-JAY registration or beneficiary verification is unsuccessful, first check the reason shown by the official system and use an authorised channel to resolve missing or incorrect information. A rejected or unresolved record does.

1. Review beneficiary details: Check the name, date of birth, family information, and other details entered during registration.
2. Verify identification details: Confirm that the correct Aadhaar, family ID, or other permitted identification details have been provided.
3. Seek offline assistance: Visit a Common Service Centre or PM-JAY empanelled hospital for help with beneficiary identification and verification.
4. Check state-specific eligibility: Verify whether a state health scheme or another applicable eligibility route applies to you.
5. Contact official support: Reach out to the official PM-JAY support channel if the reason for rejection remains unclear.

If the issue relates to incorrect personal information, provide supporting documents through the authorised process rather than creating a duplicate or inaccurate beneficiary record.

What happens after PMJAY registration?

After PMJAY registration, an eligible beneficiary can use the Ayushman card and applicable scheme benefits at PM-JAY empanelled hospitals, subject to the scheme's coverage and treatment packages. PM-JAY benefits are portable, allowing eligible beneficiaries to access covered treatment at empanelled hospitals across India, including outside their home state. Before seeking treatment, verify that the hospital is empanelled, the required beneficiary identification or Ayushman card is available, and the treatment is covered under the applicable package. Complete any required verification or pre-authorisation. PM-JAY does not cover every medical expense. Published scheme guidance lists outpatient care, cosmetic treatments, drug rehabilitation, organ transplants, and fertility treatment among excluded services. Therefore, beneficiaries should confirm the applicable coverage and treatment package with the empanelled hospital before receiving treatment.