Mobile Screen Insurance Policy - Overview

Whether you want to get in touch with someone or pay your bills online, a smartphone comes in handy for a variety of reasons. However, you need to be extra cautious with its screen as it is the first component to break in case you accidently drop your phone. In addition to using the device carefully, you can stay financially covered against mobile screen damages by opting for a Mobile Screen Insurance policy offered by Bajaj Finserv.

The Mobile Screen Insurance is a one-of-its-kind mobile insurance policy that protects you from any financial loss due to damage or breakdown of your mobile phone screen. It provides coverage against fire, burglary, mechanical or electrical breakdown, and accidental damage.

  • Phone Screen Insurance – Features & Benefits:

  • High Sum Insured

    High Sum Insured

    The mobile screen insurance offers a coverage up to Rs. 10,000 at a nominal premium of Rs.499.

  • Multiple Payment Options

    Multiple Payment Options

    With a choice of multiple online payment options available, you can conveniently pay the premium from the comfort of your home. You can make online premium payment via net banking, mobile wallets, UPI, debit cards or credit cards.

  • What Is Covered?

  • Standard Fire And Special Perils Cover

    Fire and Special Perils Cover

    Any damage to your phone screen due to fire, explosion, implosion or lightning, is included under the Mobile Phone Screen Insurance cover. You can also claim coverage against damage due to riots, strikes, natural calamities like floods, earthquakes, cyclones etc. as well as other specified perils.

  • Burglary And Robbery Cover

    Burglary And Robbery Cover

    If your mobile screen is damaged due to robbery or burglary at your insured premises (as mentioned on the Certificate of Insurance), you can get avail coverage for damages/losses incurred.

  • Accidental Damage Cover

    Accidental Damage Cover

    Offered under Pocket Insurance & Subscriptions, the Mobile Screen Insurance policy covers the repair and replacement costs incurred due to any accidental damage to your phone screen. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.

  • Breakdown Cover

    Breakdown Cover

    Get coverage for repair and replacement costs arising due to any unexpected electrical or mechanical breakdown of your phone screen, provided the phone was being used by you at the time of breakdown.

    Note: The coverage offered cannot exceed the total invoice value of the smartphone. To know more about the detailed terms and conditions, please click here.

  • What Is Not Covered?

  • Deductibles Applicable

    5% of each claim has to be borne by the insured policyholder unless specifically revised and altered by the insurer and mentioned in the Certificate of Insurance.

  • Damage Due To Act Of Terrorism

    Any loss, damage or destruction to the mobile phone screen due to an act of terrorism is not covered.

  • Damage Due To Pollution

    Any damage to your phone screen due to the effects of pollution or contamination will not be covered under the policy.

  • Old Phones

    If your phone is older than 30 days (as per the original date mentioned on the invoice), you cannot avail coverage under the policy. You need to apply for Mobile Screen Insurance within 30 days of purchasing the phone to seek the benefits of this insurance policy.

    To know more about the terms and conditions on coverages, please click here.

  • Difference between Extended Warranty and Mobile Screen Insurance

    An extended warranty is the guarantee given by a phone manufacturer over and above the default warranty period for the replacement or repair of your mobile in the case of a manufacturing defect.

    On the other hand, a Mobile Screen Insurance plan offered by Bajaj Finserv covers the repair costs of accidental damages to the insured phone screen during a specified period.

    Here is a comparison between an Extended warranty and a Mobile Screen Insurance:

    Extended Warranty Mobile Screen Insurance
    Accidental damages aren't covered by an extended warranty. However, hardware malfunctions and manufacturing defects are covered. Damages to your mobile screen due to an accidental dropping or fire are covered by a mobile screen insurance plan.
    Damages caused by theft or burglary aren't covered under an extended warranty.

    Damages to your phone’s screen due to theft and burglary are covered under this insurance plan.

  • List of Smartphone Brands Covered under the Mobile Screen Insurance Policy

    The Mobile Screen Insurance offers coverage to mobile phone models from the popular smartphone brands listed below:

    Samsung Oppo Huawei
    Apple iPhone Motorola Lenovo
    OnePlus Nokia Micromax
    Xiaomi Google Microsoft
    Vivo Honor Gionee
    LG Realme Asus

  • How to Buy a Mobile Screen Insurance Policy?

    You can apply for the Mobile Screen Insurance policy in a hassle-free manner by filling in an online application form and making the premium payment using any of the convenient online payment modes available.


    Here’s the step-by-step process to do the same.

    Step 1: Fill in the online application form with basic details such as name, date of birth, and mobile number.

    Step 2: Authenticate your purchase by entering the OTP received on your registered phone number.

    Step 3: Complete the purchase by paying the premium via mobile wallet, credit card/debit card, mobile wallet, or any other preferred mode of payment.

How To Raise A Claim?

You can raise your claim with the Customer Experience team within 24 hours of damage to your phone screen to avail the benefits of this insurance cover. You may reach out to the insurer using the following contact details:

• Toll free number: 1800 209 5858
• Email:
• Mailing address: Bajaj Allianz General Insurance Co. Ltd. - Bajaj Allianz House, Airport Road, Yerwada Pune- 411006

Documents Required to File a Claim for Mobile Screen Insurance

In order to initiate a claim, you have to submit the following documents to the insurer:

• A duly filled claim form, signed by the insured beneficiary, detailing the loss or damage that has occurred and an estimate of the claim amount.
• Any documentation required to support and substantiate the claim amount like bills and invoices, valuation reports, etc.
• Police report (FIR) in the case of theft and burglary claims.
• Any other document deemed necessary to establish the loss or its quantum depending upon the nature of claim.

Contact Us

For any queries or concerns relating to the policy, please reach out to us by writing an email to

Mobile Screen Insurance Frequently Asked Questions (FAQs)

Why should I buy a Mobile Screen Insurance from Bajaj Finserv?

Here is a list of reasons why you should buy Mobile Screen Insurance policy from Bajaj Finserv:

• An exclusive insurance policy designed specifically to protect mobile users against accidental mobile screen damages
• Quick and simple application procedure
• Hassle-free claim procedure
• Comprehensive coverage at reasonable costs (read the policy document carefully for inclusions and exclusions)
• Convenient online premium payment modes

Does this policy cover screen damage due to liquid?

Yes, damages to your phone screen caused due to accidental spillage of any liquid such as water, hot beverages, cold beverages, etc. are covered under the policy.

When does the policy come into effect once I finish the purchase process?

The effective date of the policy will be clearly mentioned in the policy document by the insurance company. The policy usually comes into effect after the premium is paid.

Does insurance for mobile screen cover old mobile phones?

Phones older than 30 days from the date of purchase will not be insured or covered under the policy.

Is mobile phone purchased outside India covered under this mobile phone insurance?

The Mobile Screen Insurance policy is restricted to domestic mobile manufacturers and models available in India and to Indian residents only.

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