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mobile screen insurance

Mobile Screen Insurance cover

A mobile device protection plan (with value-added services and a complimentary comprehensive mobile insurance cover) offers complete coverage in case of accidental or liquid damage to your mobile device.

Since the repair costs for loss or damage of your mobiles are expensive these days. It is essential to have your mobile device insured. The mobile protection plan comes with many add-on benefits such as F-Secure mobile security, free annual access to ZEE5 and a Gaana Plus subscription for a year.

  • Mobile protection plan details

    CPP Mobile Device Protection Plan (with complimentary mobile device insurance) CPP Fonesafe Lite (with complimentary mobile device insurance)
    The plan covers the device replacement cost (up to 100% of the base value before applying any coupon, cashback, discount, depreciation and standard deductibles) for up to 2 instances. You can avail of the subscription for smartphones, laptops & tablets. Mobile Protect can be purchased within 60 days of the date of purchase. Fonesafe Mobile Screen Insurance plan offers coverage for display-related damages for up to two instances of screen damage. Fonesafe Lite can be purchased within 60 days from the date of purchase.

  • Pricing

    The premiums for both the plans are given below, corresponding to the handset cost.

    Device Price Range (in Rs.) CPP Mobile Protect (in Rs., with complimentary mobile device insurance) CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
    6,000-9,999 1153 649
    10,000-11,999 1553 899
    12,000-14,999 2078 1099
    15,000-19,999 2078 1099
    20,000-24,999 2728 1499
    25,000-29,999 2728 1499
    30,000-34,999 3753 1999
    35,000-39,999 3753 1999
    40,000-49,999 4853 2599
    50,000-59,999 5553 2999
    60,000-69,999 5553 2999
    70,000-99,999 6153 3599
    More than 100,000 6153 3599

    *Membership fee is based on the base invoice value, before any discounts and cashback

  • What is covered

    Coverage Fonesafe Mobile Insurance Fonesafe Lite Mobile Screen Insurance
    Accidental damage to mobile screen ✓ Covered
    Damages to the mobile display are covered, provided the phone should have been in your custody at the time of damage.
    ✓ Covered
    Damages to the mobile screen are covered. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.
    Accidental damage to the handset ✓ Covered
    Accidental damage is covered for the entire handset. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.
    ✘ Not covered
    Damages to your handset are not covered under the plan.
    Liquid damage ✓Covered
    Damages to your handset (including mobile screen) due to water or fluids is covered.
    ✘Not covered
    Liquid damages to your mobile screen are not covered under the plan.
    Breakdown cover ✘Not covered
    Repair and replacement costs arising from any unexpected electrical or mechanical breakdown of your phone are not covered under the plan. Any damage to your smartphone because of pollution or contamination will not be covered under this plan
    Repair and replacement costs arising from any unexpected electrical or mechanical breakdown of your phone screen are covered, provided you were using the phone at the time of breakdown.
    Gaana Plus subscription ✓ Available for 1 year ✘ Unavailable
    ZEE5 All-Access annual subscription ✓Available for 1 year ✓Available for 1 year
    F-Secure antivirus and malware protection ✓Available for 1 year ✓Available for 1 year
    Damage due to pollution ✘ Not covered
    Any damage to your smartphone due to the effects of pollution or contamination will not be covered under the policy.
    ✘ Not covered
    Any damage to your mobile screen due to the effects of pollution or contamination will not be covered under the policy.
    Max. sum insured Same as handset value Same as handset value
    No. of claims allowed in policy year 2 2
    Max. claim amount per claim* 100% of handset/invoice value 50% of handset/invoice value

    *Note: The coverage offered cannot exceed the total invoice value of the smartphone.

  • Benefits of mobile protection plan

  • Standard Fire And Special Perils Cover

    F-Secure device security

    With CPP Fonesafe Mobile Insurance and CPP Fonesafe Lite Mobile Screen Insurance, you can avail a host of security features by installing the F-Secure SAFE Mobile App. Some of the benefits are mentioned below:

    • Antivirus and anti-malware protection
    • Remote lock and remote data wipe
    • Fraudulent website protection
    • SIM card lock - locks phone if SIM card is removed
    • Remotely locate the phone using GPS
    • Scream alarm - set off an alarm in case of a misplaced phone
    • Auto-scan of downloaded apps
    • SIM card change - send SMS and location to a trusted number
    • SIM blocking, IMEI registration

  • Flexible tenors

    ZEE5 all-access annual subscription

    You get a free annual subscription to ZEE5.

    • It supports 12 Indian languages
    • 90+ Live TV channels, TV shows, 80+ original shows, 25+ blockbuster digital premiers, 3000+ movies
    • 5 devices can be connected with the annual subscription
    • 1 lakh+ hour of content
    • Annual subscription for one year Rs. 999, which is included in the package for you

  • Flexible tenors

    Gaana Plus subscription

    • 30 million Songs
    • Advertisement free music experience
    • Song downloads
    • Offline playback
    • Regional languages

  • Single number assistance

    You can call CPP's customer care at 1860-258-3030 (Monday - Sunday, 11 am to 9 pm) for assistance related to your mobile protection benefits.

  • Temporary smartphone replacement service

    If your smartphone is stolen, mobile protect delivers a temporary smartphone to your doorstep in selected cities across India (up to a maximum period of 7 days). You can call our call centre and place a request.

    Key features

    • Free delivery of temporary smartphones to the customer's home or office within 24 hours in selected cities.
    • The customer is responsible for all data on the smartphone. He should delete all data and contacts before handing them back to CPP.
    • If the temporary smartphone isn't returned after 7 days, CPP can take appropriate legal action against him.
    • The customer needs to contact Mobile Protect customer service to avail the benefits of this plan.

  • Deductibles applicable

    Based on the cost of the handset, a standard deductible has to be borne by the insured policyholder for each claim unless specifically revised and altered by the insurer and mentioned in the Certificate of Insurance. The amount of deductibles are mentioned in the table below:

    Handset Value (in Rs.) CPP Mobile Protect (in Rs., with complimentary mobile device insurance) CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
    6,000-11,999 750 500
    12,000-19,999 1000 500
    20,000-29,999 1250 500
    30,000-39,999 1500 1000
    40,000-49,999 2000 1000
    50,000-69,999 3000 1000
    More than 70,000 3500 1000

  • Depreciation

    Depending on the usage duration of the phone, the claim will be processed on the depreciated value of the device. The same has been illustrated below:

    Phone age Depreciation %
    0 - 3 months 15
    3 - 6 months 25
    6 - 12 months 35/50

  • List of smartphone brands covered under the Fonesafe mobile insurance plans

    The Fonesafe Mobile Screen Protection plan offers coverage to mobile phone models from the popular smartphone brands listed below:

    Samsung Oppo Huawei
    Apple iPhone Motorola Lenovo
    OnePlus Nokia Micromax
    Redmi Google Microsoft
    Vivo Honor Gionee
    LG Realme Asus

  • How to buy mobile protection plan


    You can apply for the Mobile Insurance plan hassle-free by filling in an online application form and making the premium payment using any of the convenient online payment modes available.
    Here's the step-by-step process to do the same.

    Step 1: Choose the plan you are interested in and click the 'Buy Now' button for the respective plan.
    Step 2: Fill in the online application form with basic details such as name, IMEI number, mobile number, and more.
    Step 3: Authenticate your purchase by entering the OTP received on your registered phone number.
    Step 4: Complete the purchase by paying the premium via mobile wallet, credit card/debit card, mobile wallet, or any other preferred mode of payment.

How to make a claim

You can raise your claim with the customer experience team within 24 hours of damage to your smartphone to avail the benefits of this insurance cover. You may reach out to the insurer in the following ways:

You can call at the following numbers:
Toll-Free- 1800-419-4000
6000-4000 (city STD code to be prefixed)

CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi- 110019

You may also write an email to for any claim related queries.

Documents required to file a claim :

To initiate a claim, you have to submit the following documents to the insurer:

  • A duly filled claim form, signed by the insured beneficiary, detailing the loss or damage and an estimate of the claim amount.
  • Any documentation required to support and substantiate the claim amount like bills and invoices, valuation reports, etc.
  • Police report (FIR) in the case of theft and burglary claims.
  • Any other document deemed necessary to establish the loss or its quantum, depending upon the nature of the claim.

Contact us

For any queries or concerns relating to the policy, please reach out to us by writing an email to

Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of above products, owned by CPP Assistance Services Private Ltd. (CPP). Issuance of these products is at the sole discretion of CPP. This product shall be governed by CPP product T&C's, and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post-sale. This is not an insurance product, and CPP Assistance Service Private Ltd. is not an insurance company. Purchase of this product is purely voluntary in nature. BFL does not compel any of its customers to mandatorily purchase any third-party products.

Frequently Asked Questions (FAQs) For Mobile Screen Protection Plan

How does a phone insurance plan work?

Replacing or repairing mobile screens can be financially heavy. An insurance cover for your phone keeps it financially secure against any damage caused due to accidents. With Mobile Device Protection Plan, you get coverage of up to 100% of the handset’s value. You can raise a claim to the customer experience team within 24 hours of the damage to avail of the benefits under the plan. You can reach the issuer of the policy via email or SMS.

How much does mobile phone insurance cost?

The CPP Mobile Phone Protect is available at premiums starting at just Rs.649, and the claim can be made twice a year. You also get a free one-year subscription for ZEE5 and Gaana Plus. You can apply for the plan from the comfort of your home by filling out the online application form, entering the basic details and paying via available online modes.

What is covered by phone insurance?

Mobile Device Protection Plan by Bajaj Finserv gives you coverage in case of accidental or liquid damages. It also gives you F-Secure device security, including antivirus and anti-malware protection, remote lock and remote data-wipe, SIM card lock facility, facility to locate device remotely, scream option, SIM blocking on a single call, etc. Not only this, you also get one-year subscription for ZEE5 free, which includes viewing in 12 different Indian languages, 90+ live TV channels, 80+ originals, 3000+ movies, 25+ blockbuster digital premiers, and connection on 5 devices simultaneously and 1 lakh+ hour of content for your continuous entertainment.

How can I apply for mobile insurance online?

The Mobile Device Protection Plan application is easy and entirely online. You can go to the product page and click the 'BUY NOW' button on the top left. Enter basic details like your name, mobile number, invoice number and invoice value. Verify the details via an OTP. You will receive the OTP on your registered mobile number. Once your details are confirmed, you will be taken to the payment page. Pay via your mobile wallet, debit/credit card or other available options according to your choice. You will get a confirmation via SMS/Email.

What is mobile theft insurance?

In case your mobile device is stolen, there is a possibility of data theft and fraud that can lead to financial damage. This may also result in identity theft as personal data can be misused. A mobile theft insurance plan provides coverage against such losses caused due to theft or accidental damage to your mobile phone.

Is there any insurance for mobile theft?

Mobile protection plans provide comprehensive coverage against theft and accidental or liquid damage to your mobile device. You can easily avail of the benefits of a mobile theft insurance plan along with additional features SIM card block, fraud protection, anti-virus and malware protection and much more.

Which company is best for mobile insurance?

Coverage, benefits and insurance cost of mobile devices vary for different brands and companies. Thus, any company providing credibility, proper policy documents, accessible services, and easy claims is ideal for a mobile theft insurance plan. You can compare online and choose the best company for mobile insurance.

Can we take insurance for mobile?

Yes, you can buy mobile insurance that protects your smartphone against any financial loss that may occur due to unexpected damage to the device. These mobile insurance plans are easily available online and provide coverage against theft or damage to your mobile device.

What is the use of insurance for mobile?

Considering the prices for a high-end mobile phone, repairing cost of any damage to the device can be very expensive. Thus, with a mobile insurance plan, you can get coverage against accidental damage or theft. A few plans also offer financial assistance with external or internal damage to the device, apart from the various other additional benefits.

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