mobile screen insurance

Fonesafe Lite (Complimentary Mobile Screen Insurance)

Whether you want to get in touch with someone or pay your bills online, a smartphone comes in handy for a variety of reasons. However, you need to be extra cautious with its screen as it is the first component to break in case you accidently drop your phone. In addition to using the device carefully, you can stay financially covered against mobile screen damages by opting for CPP Fonesafe Lite, with a complimentary Mobile Screen Insurance Policy.

The CPP Fonesafe Lite complimentary Mobile Screen Insurance is a one-of-its-kind mobile insurance policy that protects you from any financial loss due to damage or breakdown of your mobile screen. It provides coverage against fire, burglary, mechanical or electrical breakdown, and accidental damage.

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  • Fonesafe Mobile Screen Protection – Features & Benefits:

  • High Sum Insured

    Sufficient Coverage

    The complimentary mobile screen insurance offers coverage for screen replacement cost (up to 100% of base invoice value, before applying any coupon, cashback, discount). The coverage can be availed for up to two instances of damage to your mobile screen. The premiums for the plan are given below corresponding to the cost of handset.


    Handset value Premium (Including taxes)
    Rs. 6,000 - Rs. 10,000 Rs. 649
    Rs. 10,000 - Rs. 12,000 Rs. 899
    Rs.12,000 - Rs. 20,000 Rs. 1099
    Rs. 20,000 – Rs. 30,000 Rs. 1499
    Rs. 30,000 – Rs. 40,000 Rs. 1999
    Rs. 40,000 – Rs. 50,000 Rs. 2599
    Rs. 50,000 – Rs. 70,000 Rs. 2999
    Above Rs. 70,000 Rs. 3599

  • Multiple Payment Options

    Multiple Payment Options

    With a choice of multiple online payment options available, you can conveniently pay the premium from the comfort of your home. You can make online premium payment via net banking, mobile wallets, UPI, debit cards or credit cards.

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  • What Is Covered?

  • Accidental Damage Cover

    Accidental Damage Cover

    Offered under Pocket Insurance & Subscriptions, the complimentary Mobile Screen Insurance policy covers the repair and replacement costs incurred due to any accidental damage to your phone screen only. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.

  • Breakdown Cover

    Breakdown Cover

    Get coverage for repair and replacement costs arising due to any unexpected electrical or mechanical breakdown of your phone screen only, provided the phone was being used by you at the time of breakdown.

    Note: The coverage offered cannot exceed the total invoice value of the smartphone.

  • Standard Fire And Special Perils Cover

    Device Security

    With CPP Fonesafe Lite, you can avail a host of security features by installing the F-Secure SAFE Mobile App. Some of the benefits are mentioned below:

    • Anti-virus and Anti-malware Protection
    • Remote lock and remote data wipe
    • Fraudulent website protection
    • SIM Card lock - locks phone if SIM card is removed
    • Remotely locate phone using GPS
    • Scream Alarm - set off alarm in case of misplaced phone
    • Auto scan of downloaded apps
    • SIM Card change - send SMS and location to trusted number
    • SIM blocking, IMEI registration

  • Flexible tenors

    ZEE5 All access annual subscription

    You get a free annual subscription of ZEE5 to keep the entertainment going in your mobile device.

  • What Is Not Covered?

  • Deductibles Applicable

    An amount in the range of Rs. 500 and Rs. 1000 has to be borne by the insured policyholder for each claim depending on the value of the handset unless specifically revised and altered by the insurer and mentioned in the Certificate of Insurance.

  • Damage Due To Act Of Terrorism

    Any loss, damage or destruction to the mobile phone screen due to an act of terrorism is not covered.

  • Damage Due To Pollution

    Any damage to your phone screen due to the effects of pollution or contamination will not be covered under the policy.

  • Liquid Damage

    Malfunctioning of your mobile screen due to water or any liquid is not covered under the policy.

  • Difference between Extended Warranty and Mobile Screen Insurance

    An extended warranty is the guarantee given by a phone manufacturer over and above the default warranty period for the replacement or repair of your mobile in the case of a manufacturing defect.

    On the other hand, a complimentary Mobile Screen Insurance plan with CPP Fonesafe Lite, offered by Bajaj Finserv covers, the repair costs of accidental damages to the insured phone screen during a specified period.

    Here is a comparison between an Extended warranty and a Mobile Screen Insurance:

    Extended Warranty Mobile Screen Insurance
    Accidental damages aren't covered by an extended warranty. However, hardware malfunctions and manufacturing defects are covered. Damages to your mobile screen due to an accidental dropping or fire are covered by a mobile screen insurance plan.
    Damages caused by theft or burglary aren't covered under an extended warranty.

    Damages to your phone’s screen due to theft and burglary are covered under this insurance plan.

  • List of Smartphone Brands Covered under the Mobile Screen Insurance Policy

    The Fonesafe Mobile Screen Protection plan offers coverage to mobile phone models from the popular smartphone brands listed below:

    Samsung Oppo Huawei
    Apple iPhone Motorola Lenovo
    OnePlus Nokia Micromax
    Xiaomi Google Microsoft
    Vivo Honor Gionee
    LG Realme Asus

  • How to Buy a Fonesafe Mobile Screen protection?

    You can apply for the Mobile Screen Insurance policy in a hassle-free manner by filling in an online application form and making the premium payment using any of the convenient online payment modes available.


    Here’s the step-by-step process to do the same.

    Step 1: Fill in the online application form with basic details such as name, IMEI number, mobile number, and more.

    Step 2: Authenticate your purchase by entering the OTP received on your registered phone number.

    Step 3: Complete the purchase by paying the premium via mobile wallet, credit card/debit card, mobile wallet, or any other preferred mode of payment.

How to make a claim?

You can raise your claim with the Customer Experience team within 24 hours of damage to your phone screen to avail the benefits of this insurance cover. You may reach out to the insurer in the following ways:

You can call at the following numbers:
Toll-Free- 1800-419-4000
6000-4000 (city STD code to be prefixed)

CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi- 110019

You may also write an email to for any claim related queries.

Documents Required to File a Claim for complimentary Mobile Screen Insurance

In order to initiate a claim, you have to submit the following documents to the insurer:

  • A duly filled claim form, signed by the insured beneficiary, detailing the loss or damage that has occurred and an estimate of the claim amount.
  • Any documentation required to support and substantiate the claim amount like bills and invoices, valuation reports, etc.
  • Police report (FIR) in the case of theft and burglary claims.
  • Any other document deemed necessary to establish the loss or its quantum depending upon the nature of claim.

Contact Us

For any queries or concerns relating to the policy, please reach out to us by writing an email to

Fonesafe Mobile Screen Protection - Frequently Asked Questions (FAQs)

Why should I buy a Fonesafe Mobile Screen Protection plan from Bajaj Finserv?

Here is a list of reasons why you should buy CPP Fonesafe lite, with a complimentary Mobile Screen Insurance policy from Bajaj Finserv:

  • An exclusive insurance policy designed specifically to protect mobile users against accidental mobile screen damages
  • Quick and simple application procedure
  • Hassle-free claim procedure
  • Comprehensive coverage at reasonable costs (read the policy document carefully for inclusions and exclusions)
  • Convenient online premium payment modes

Does this policy cover screen damage due to liquid?

No, damages to your phone screen caused due to spillage of any liquid such as water, hot beverages, cold beverages, etc. are not covered under the policy.

When does the policy come into effect once I finish the purchase process?

The effective date of the policy will be clearly mentioned in the policy document by the insurance company. The policy usually comes into effect after the premium is paid. Please note that the policy duration is 12 months from the date of purchase of the Mobile Phone and not 12 months from Date of Purchase of CPP Fonesafe Lite.

Does insurance for mobile screen cover old mobile phones?

Phones older than 60 days from the date of purchase of CPP Fonesafe Lite will not be insured or covered under the policy.

Is mobile phone purchased outside India covered under this mobile phone insurance?

The complimentary Mobile Screen Insurance plan is restricted to Mobile Phones purchased in India and to Indian residents only.

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