Aditya Birla Health Insurance customer care details

Know the customer care details of Aditya Birla Health Insurance. Check how to contact the customer care and get assistance when required.
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3 mins
17-October-2024

Aditya Birla Health Insurance is one of the most reliable and trusted health insurance providers in India. It offers a wide range of health insurance plans that cater to the diverse healthcare needs of people. In addition to providing high-quality insurance plans, Aditya Birla Health Insurance also offers excellent customer care services to provide its customers with a hassle-free experience. Check the Aditya Birla Health Insurance customer care details below and how it helps its customers.

About Aditya Birla Health Insurance

Aditya Birla Health Insurance is known for its comprehensive health insurance plans that offer a host of benefits. Aditya Birla Health Insurance offers a unique feature of HealthReturnsTM. This feature rewards customers for staying healthy by providing them with benefits like free health check-ups and discounts on health-related purchases. Aditya Birla Health Insurance also offers customisable plans to cater to the customer needs. The plans offered by Aditya Birla Health Insurance cover a wide range of medical expenses, including hospitalisation costs, pre-and post-hospitalisation expenses, ambulance charges, and more.

Also Read: Senior Citizen Health Insurance

Services offered by Aditya Birla Health Insurance customer care

Aditya Birla Health Insurance has a dedicated customer care team that offers round-the-clock services to its customers. Some of the services offered by Aditya Birla Health Insurance Customer Care are:

Policy and claims assistance: The customer care team assists customers with any queries related to their policy or claims. They provide complete guidance on how to purchase a policy, how to renew it, and how to file a claim.

Network hospitals services: Aditya Birla Health Insurance has a vast network of hospitals across the country. The customer care team helps customers find the nearest network hospital and assists with cashless claim facility services.

Health insurance advisors: The customer care team also has experienced health insurance advisors who provide complete guidance on choosing the right health insurance plan based on the customer's needs.

Grievance redressal: In case of any grievances related to the policy or claim, the customer care team helps customers resolve the issue as quickly as possible.

Details of Aditya Birla Health Insurance customer care

You can contact the Aditya Birla Health Insurance customer care team through the following ways.

Toll-free helpline number: Customers can call Aditya Birla Health Insurance customer care at the toll-free helpline number 1800-270-7000 to speak with a customer care executive.

Email support: Aditya Birla Health Insurance also offers email support, where customers can write to the customer care team at care.healthinsurance@adityabirlacapital.com.

Online chat: Customers can also chat with the customer care team online through the website.

Social media: Aditya Birla Health Insurance is also active on social media and responds to customer queries and concerns.

Also Read: Family Health Insurance

How does Aditya Birla Health Insurance customer care help its customers?

The Aditya Birla Health Insurance customer care team plays a crucial role in delivering a hassle-free experience to its customers. They help customers at every step of the way, right from purchasing a policy to filing a claim. The customer care team provides complete guidance on choosing the right policy based on the customer's needs and helps them with the renewal process. In case of any grievances related to the policy or claims, the customer care team helps customers resolve the issue as quickly as possible.
Moreover, Aditya Birla Health Insurance offers a cashless claim settlement process, which makes it easier for customers to get their claims settled quickly.
With these services, Aditya Birla Health Insurance ensures that its customers have a hassle-free experience and avail the best healthcare services.

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Disclaimer

*T&C Apply. Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Life Insurance Limited (Formerly known as Bajaj Allianz Life Insurance Company Limited), HDFC Life Insurance Company Limited, Life Insurance Corporation of India (LIC), Bajaj General Insurance Limited(Formerly known as Bajaj Allianz General Insurance Company Limited), SBI General Insurance Company Limited, ACKO General Insurance Company Limited, HDFC ERGO General Insurance Company, TATA AIG General Insurance Company Limited, ICICI Lombard General Insurance Company Limited, New India Assurance Limited, Chola MS General Insurance Company Limited, Zurich Kotak General Insurance Company Limited, Star Health & Allied Insurance Company Limited, Care Health Insurance Company Limited, Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure & policy wordings carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also distributor of other third party products from Assistance service providers such as CPP Assistance Services Private Limited, Bajaj Finserv Health Limited. etc. All product information such as premium, benefits, exclusions, value added services etc. are authentic and solely based on the information received from the respective Insurance company or the respective Assistance provider company.

Note- While we have made all the efforts and taken utmost care in gathering precise information about the products, features, benefits etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective products sales brochure and policy/membership wordings before concluding sales.