Aditya Birla Health Insurance customer care details

Know the customer care details of Aditya Birla Health Insurance. Check how to contact the customer care and get assistance when required.
Get Quote
3 mins
17-October-2024

Aditya Birla Health Insurance is one of the most reliable and trusted health insurance providers in India. It offers a wide range of health insurance plans that cater to the diverse healthcare needs of people. In addition to providing high-quality insurance plans, Aditya Birla Health Insurance also offers excellent customer care services to provide its customers with a hassle-free experience. Check the Aditya Birla Health Insurance customer care details below and how it helps its customers.

About Aditya Birla Health Insurance

Aditya Birla Health Insurance is known for its comprehensive health insurance plans that offer a host of benefits. Aditya Birla Health Insurance offers a unique feature of HealthReturnsTM. This feature rewards customers for staying healthy by providing them with benefits like free health check-ups and discounts on health-related purchases. Aditya Birla Health Insurance also offers customisable plans to cater to the customer needs. The plans offered by Aditya Birla Health Insurance cover a wide range of medical expenses, including hospitalisation costs, pre-and post-hospitalisation expenses, ambulance charges, and more.

Also Read: Senior Citizen Health Insurance

Services offered by Aditya Birla Health Insurance customer care

Aditya Birla Health Insurance has a dedicated customer care team that offers round-the-clock services to its customers. Some of the services offered by Aditya Birla Health Insurance Customer Care are:

Policy and claims assistance: The customer care team assists customers with any queries related to their policy or claims. They provide complete guidance on how to purchase a policy, how to renew it, and how to file a claim.

Network hospitals services: Aditya Birla Health Insurance has a vast network of hospitals across the country. The customer care team helps customers find the nearest network hospital and assists with cashless claim facility services.

Health insurance advisors: The customer care team also has experienced health insurance advisors who provide complete guidance on choosing the right health insurance plan based on the customer's needs.

Grievance redressal: In case of any grievances related to the policy or claim, the customer care team helps customers resolve the issue as quickly as possible.

Details of Aditya Birla Health Insurance customer care

You can contact the Aditya Birla Health Insurance customer care team through the following ways.

Toll-free helpline number: Customers can call Aditya Birla Health Insurance customer care at the toll-free helpline number 1800-270-7000 to speak with a customer care executive.

Email support: Aditya Birla Health Insurance also offers email support, where customers can write to the customer care team at care.healthinsurance@adityabirlacapital.com.

Online chat: Customers can also chat with the customer care team online through the website.

Social media: Aditya Birla Health Insurance is also active on social media and responds to customer queries and concerns.

Also Read: Family Health Insurance

How does Aditya Birla Health Insurance customer care help its customers?

The Aditya Birla Health Insurance customer care team plays a crucial role in delivering a hassle-free experience to its customers. They help customers at every step of the way, right from purchasing a policy to filing a claim. The customer care team provides complete guidance on choosing the right policy based on the customer's needs and helps them with the renewal process. In case of any grievances related to the policy or claims, the customer care team helps customers resolve the issue as quickly as possible.
Moreover, Aditya Birla Health Insurance offers a cashless claim settlement process, which makes it easier for customers to get their claims settled quickly.
With these services, Aditya Birla Health Insurance ensures that its customers have a hassle-free experience and avail the best healthcare services.

Related Videos 

Bajaj Finserv app for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-qualified limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

GET THE APP

Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of third party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd.(BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider . The product and services or benefits assured under the product shall be governed by respective partner’s product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.