Published Aug 3, 2025 4 Min Read

What is ABHA & Why Update Your Mobile Number?


Keeping your mobile number updated in your ABHA (Ayushman Bharat Health Account) is essential for seamless access to your digital health records. Whether you have changed your number or lost access to your old one, ensuring that your ABHA profile reflects your current contact details is crucial. This guide will walk you through the process of updating your mobile number in ABHA, highlighting step-by-step instructions, verification methods, and solutions for common challenges.

With Bajaj Finserv, customers can manage their ABHA details conveniently, ensuring uninterrupted access to their health records. Let us explore how you can update your mobile number in ABHA with ease.

What is ABHA and why update your mobile number?

The Ayushman Bharat Health Account (ABHA) is a unique health ID introduced by the Government of India under the Ayushman Bharat Digital Mission (ABDM). It serves as a single repository for all your health-related information, including medical records, prescriptions, and diagnostic reports. By linking your health data to your ABHA ID, you can access and share your records digitally with healthcare providers, ensuring better coordination of care.

Updating your mobile number in ABHA is essential for several reasons:

  • OTP-based authentication: Your registered mobile number is required for logging in, updating details, and verifying changes.
  • Notifications and updates: Important health-related alerts and notifications are sent to your registered number.
  • Security: An updated mobile number ensures that only you can access your sensitive health records.

If you are a Bajaj Finserv customer, keeping your contact details updated in ABHA is even more critical, as it ensures smooth integration with the services you avail through Bajaj Finserv.

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How to Verify Your Updated Mobile Number

How to Verify Your Updated Mobile Number
 
 

Updating your mobile number in ABHA is a straightforward process. Follow these steps to complete the update via the ABHA portal or mobile app:

Step 1: Visit the official ABHA portal or open the ABHA mobile app

  • Go to the ABHA portal or download the ABHA mobile app from your device’s app store.

Step 2: Log in to your ABHA account

  • Use your existing credentials to log in.
  • If you have forgotten your password, you can reset it using your registered mobile number.

Step 3: Navigate to the ‘Profile’ section

  • Once logged in, click on the ‘Profile’ or ‘My Account’ section.
  • Look for the option to update your mobile number.

Step 4: Enter your new mobile number

  • Input your new mobile number carefully. Ensure that the number is active and accessible.

Step 5: Verify your new mobile number

  • You will receive a One-Time Password (OTP) on the new number you entered.
  • Enter the OTP in the designated field to complete the verification process.

Step 6: Save changes

  • After verifying the OTP, save the changes to update your mobile number in ABHA successfully.

Pro Tip: Keep your registered mobile number handy during the process to avoid delays.

How to verify your updated mobile number

After updating your mobile number, it is important to confirm that the changes have been successfully implemented. Here is how you can verify your updated mobile number in ABHA:

  1. Log in to your ABHA account: Use your new mobile number and the OTP sent to it for login.
  2. Check your profile: Navigate to the ‘Profile’ section and confirm that your updated mobile number is displayed correctly.
  3. Perform a test action: Try accessing any feature that requires OTP verification to ensure that the new number is functioning as intended.

Troubleshooting Tip: If you do not receive the OTP during verification, ensure that:

  • Your new mobile number is active and has network coverage.
  • You have entered the correct number.
  • There are no restrictions on receiving SMS (e.g., DND settings).

If the issue persists, consider restarting the process or contacting ABHA support for assistance.

How to Update if Old Number is No Longer Accessible

If you no longer have access to your old registered mobile number, do not worry. You can still update your ABHA account with your new number by following these steps:

Log in using your ABHA ID or Aadhaar number:

  • Instead of logging in with your old mobile number, use your ABHA ID or Aadhaar number to access your account.

Select the ‘Update Mobile Number’ option:

  • Navigate to the ‘Profile’ section and choose the option to update your mobile number.

Complete identity verification:

  • You may be required to undergo additional verification, such as answering security questions or providing supporting documents.

Enter and verify your new mobile number:

  • Follow the standard process of entering your new number and verifying it using the OTP sent to the new number.

Save and confirm changes:

  • Once verified, save the changes to update your mobile number in ABHA.

Note: For enhanced security, ABHA may require additional documentation, such as a copy of your Aadhaar card, to verify your identity during this process.


Conclusion

Keeping your mobile number updated in ABHA is essential for maintaining access to your digital health records and ensuring smooth communication. Whether you are updating your number for convenience or due to a change in contact details, the process is simple and secure.

As a Bajaj Finserv customer, you can rely on seamless integration with ABHA to manage your health records effectively. Take charge of your digital health journey today by updating your mobile number in ABHA.

Get started with just two simple steps! Login with your registered mobile number and start the process now. Update your number securely and ensure uninterrupted access to your health records.

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Frequently Asked Questions

What if I don’t receive OTP during the update process?

If you do not receive the OTP, check the following:

  • Ensure that your new mobile number is active and has sufficient network coverage.
  • Verify that you have entered the correct number.
  • Check if your phone is set to block promotional or transactional SMS.

If the issue persists, restart the process or contact ABHA support for assistance.

Will updating my mobile number affect my health records?

No, updating your mobile number will not impact your existing health records. Your records remain securely linked to your ABHA ID, which does not change when you update your contact details.

What documents are needed for mobile number update?

In most cases, you do not need additional documents if you have access to your old number or ABHA ID. However, if you cannot access your old number, you may be asked to provide identity proof, such as your Aadhaar card, for verification.

How to update mobile number via ABHA app vs. website?

The process for updating your mobile number is identical on both the ABHA app and the website. Simply log in, navigate to the ‘Profile’ section, and follow the steps to update your number.

What security checks are in place during mobile number update?

ABHA employs OTP-based authentication to ensure that only the rightful account owner can make changes. Additional identity verification steps may be required in certain cases to maintain account security.

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