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How to sign in to My Account as a new customer
Signing in without an existing product takes just two steps:
- Visit the My Account sign-in page on the Bajaj Finance website or app
- Enter your mobile number and verify it using the OTP sent to you
That's it, you don't need a customer ID, an existing loan account number, or any prior relationship with Bajaj Finance to access the portal. Once verified, you'll land on your account dashboard, where you can explore what's available to you as a new customer.
What can I do in My Account without an existing product?
Even without a current loan, deposit, or card, My Account gives you several useful options:
| What you can do | What it means for you |
|---|---|
| Check pre-approved offers | See personalised loan or card offers you may be eligible for, based on your profile |
| Apply for a new product | Apply for a fixed deposit, loan, or EMI Network Card directly online |
| Check your eligibility | Get a quick sense of what you might qualify for before formally applying |
| Manage your basic profile | Keep your contact details up to date, ready for any future application |
This means My Account works both as a service portal for existing customers and as a starting point for new ones.
How to check your pre-approved offers
If Bajaj Finance has a pre-approved offer available for you, you can view it directly after signing in, without needing to submit a full application first.
- Sign in to My Account using your mobile number and OTP
- Go to the offers or pre-approved section on your dashboard
- Review any available offers, including the product type and terms
- Proceed to apply if an offer suits your needs, or explore other products instead
Pre-approved offers are based on information Bajaj Finance already has access to, so not every new customer will see one, and availability can vary.
How to apply for a new product through My Account
Applying for a product as a new customer is a fully online process:
- Sign in to My Account and select the product you're interested in, such as a personal loan, fixed deposit, or EMI Network Card
- Fill in the required details, including your basic personal and financial information
- Complete any identity verification steps requested, such as OTP or document upload
- Submit your application and track its status directly from your dashboard
Since the process is entirely digital, you can complete an application without visiting a branch, though you're welcome to visit one if you'd prefer in-person assistance.
Keeping your profile details updated
Even as a new customer, it's worth keeping your basic profile details, such as your contact address and PAN, updated in My Account. Accurate, up-to-date information helps Bajaj Finance offer you more relevant pre-approved offers and ensures smoother processing if you do decide to apply for a product later.
Getting help if you have a query
If you have a specific question about a product or service, you can use the 'Raise a Request' facility within My Account, even without an existing product. Once submitted, a representative typically responds within 48 business hours to guide you through the next steps. This is available whether you're exploring your options or midway through an application.
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Frequently Asked Questions
My Account Sign-in & Access
My Account Services
Do I need an existing Bajaj Finance product to sign in to My Account?
No, you can sign in to My Account using just your mobile number and OTP, even if you don't have any existing Bajaj Finance loan, card, or deposit. The portal is open to both existing and new customers.
Can I check my loan or card eligibility without applying first?
Yes, once signed in, you can check any available pre-approved offers or general eligibility for products such as personal loans or EMI Network Cards, without committing to a full application.
Can I apply for a Bajaj Finance product entirely online as a new customer?
Yes, you can apply for products such as a fixed deposit, personal loan, or EMI Network Card directly through My Account or the app, without needing to visit a branch.
What if I have a question but haven't applied for anything yet?
You can use the 'Raise a Request' facility within My Account to ask a specific question, even without an existing product. A representative typically responds within 48 business hours.
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