How to Know Credit Card is Active or Not

A comprehensive guide on credit card activation, and what you must do if your credit card is inactive.
How to Know Credit Card is Active or Not
5 min read
25 January 2024

Credit cards have become a common mode of payment, offering users a convenient way to make purchases or pay bills. However, before you can start using your credit card, you need to activate it. Activating your credit card involves verifying your personal information and agreeing to the terms and conditions of the card issuer. So, how do you know if your credit card is active or not? This article will guide you on how to know whether your credit card is active or not and what to do if your credit card is inactive.

Why do you need to activate your credit cards?

Credit card issuers require customers to activate their credit cards for security reasons. By activating your credit card, the issuer verifies that you are the rightful owner of the card, and you have received it. This helps prevent fraudulent activities and ensures that the card is authorised for use.

How to know if your credit card is active or not?

Ensuring the activation status of your credit card is a straightforward process. Here are the steps you can take to check whether your credit card is active or not:

Method

Steps

Online account

Log in to your online banking account. Look for a section related to your credit card. Active cards typically display recent transactions and available credit.

Mobile app

If your bank provides a mobile app, check for the credit card section. Similar to online banking, you should find information about your card's status, transactions, and balance.

Customer service

Call the customer service number on the back of your credit card. Follow the prompts to inquire about your card's activation status. Be ready to provide identification details for verification.

Automated activation line

Some credit card issuers have automated phone lines dedicated to activation. Call the specified number, enter your card details, and follow the instructions to check the activation status.


What should you do if your credit card is inactive?

Discovering that your credit card is inactive can be concerning, but there are steps you can take to address the issue promptly:

  • Contact customer service: Reach out to your credit card issuer's customer service immediately. They can provide insights into why your card might be inactive and guide you on the necessary steps to resolve the issue.
  • Verify activation status: Confirm with the customer service representative whether your card is indeed inactive. There may be a misunderstanding or a delay in the activation process.
  • Follow the activation procedures: If your card is inactive, follow the activation procedures provided by the customer service representative. This may involve reactivating the card through the automated system or online banking.
  • Check for outstanding requirements: In some cases, your credit card activation might be pending due to outstanding requirements. Ensure you have fulfilled all necessary criteria for activation.
  • Review terms and conditions: Familiarise yourself with the terms and conditions of your credit card agreement. Ensure that you are complying with all activation-related requirements specified by the issuer.

In conclusion, checking if your credit card is active or not is important to avoid any inconvenience when making transactions. By following the steps mentioned above, you can determine whether your credit card is active or inactive. If your credit card is inactive, do not worry. Simply contact your credit card issuer and follow the necessary steps to activate your credit card. Remember to keep your personal information safe and secure to prevent any fraudulent activities on your credit card.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

*Terms and conditions apply