Published Nov 14, 2025 4 Min Read

What does “full-KYC” mean for your wallet or prepaid account?

Full-KYC, or Know Your Customer verification, is a regulatory requirement mandated by the Reserve Bank of India (RBI) to authenticate the identity of wallet users. Completing full-KYC involves submitting government-approved identification documents such as an Aadhaar card, PAN card, or passport, and in some cases, undergoing in-person verification.

For Bajaj Finserv customers, completing full-KYC unlocks a suite of benefits, including higher wallet limits, enhanced security, and the ability to transfer wallet balances to bank accounts. This feature is particularly beneficial for users who wish to consolidate their funds or use the balance for purposes that may not be supported directly by the wallet.

Which wallet providers allow full-KYC users to transfer balance to bank – and what are their policies?

Several wallet providers in India, including Bajaj Finserv, allow full-KYC users to transfer their wallet balances to bank accounts. Policies may vary, but common features include:

  • Transaction limits: Full-KYC users often enjoy higher transfer limits.
  • Fees: Some providers charge a nominal fee for wallet-to-bank transfers. Bajaj Finserv ensures transparent fee structures, so you know exactly what to expect.
  • Processing times: Transfers are typically processed within 24 to 48 hours, depending on the provider.

Bajaj Finserv stands out by offering a seamless and secure transfer process for its customers, ensuring convenience and reliability.

Use-cases: When full-KYC users should transfer wallet balance to bank

Transferring your wallet balance to a bank account can be beneficial in various scenarios, such as:

  • Emergency expenses: Access funds quickly during emergencies.
  • Large transactions: Use your bank account for transactions that exceed wallet limits.
  • Consolidating funds: Simplify financial management by consolidating your funds in one place.

Frequently Asked Questions

As a full-KYC wallet user, can I freely transfer my wallet balance to any bank account?

Yes, as a full-KYC wallet user, you can transfer your wallet balance to a bank account. However, ensure that your wallet provider supports this feature and review any applicable fees or limits.

Are there charges or fees when a full-KYC user transfers wallet balance to bank account?

Some wallet providers may charge a nominal fee for wallet-to-bank transfers. Bajaj Finserv ensures transparency in its fee structure, so you are always aware of any charges.

How long does it take for a wallet-to-bank transfer for full-KYC users to reflect in the bank account?

Transfers are typically processed within 24 to 48 hours. Bajaj Finserv prioritises efficiency, ensuring timely processing of your transactions.

My wallet says “full-KYC complete” but the “transfer to bank” option is greyed out — why?

This issue may occur due to technical glitches, pending updates to your account, or restrictions imposed by the wallet provider. Contact Bajaj Finserv’s customer support for assistance.

Can a full-KYC wallet user transfer funds to a bank account in someone else’s name?

Most wallet providers, including Bajaj Finserv, require that the bank account be registered in the same name as the wallet account holder. This ensures compliance with regulatory requirements and enhances security.

Show More Show Less

Bajaj Finserv App for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.

  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements, and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

*Terms and conditions apply

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more