Are There Any Additional Charges for FASTag Wallet Use?

When you sign up for a FASTag, certain charges are applicable depending on the issuing bank or service provider. These charges are broadly classified into two categories: one-time charges and ongoing fees.

One-time charges

1. Tag issuance fee:
   When you purchase a FASTag, you are required to pay a one-time issuance fee. This fee covers the cost of the RFID-enabled tag and varies across service providers. For Bajaj Finserv FASTag, this fee is nominal and ensures smooth toll transactions.
2. Security deposit:
   A refundable security deposit is collected at the time of issuance. This deposit acts as a safeguard and is used only in situations where your FASTag account is closed or deactivated. The deposit amount depends on your vehicle category.

Ongoing fees

1. Recharge or top-up costs:
   FASTag wallets need to be recharged periodically to ensure sufficient balance for toll payments. While the recharge process is straightforward, some providers may levy a small convenience fee for online or offline recharges. Bajaj Finserv FASTag ensures complete transparency in recharge-related charges, which we will explore in detail in the next section.
2. Annual maintenance charges:
   Some providers may impose annual maintenance fees for managing your FASTag account. These charges are minimal and ensure the continued functionality of your FASTag.
3. Penalty charges:
   If your FASTag account has insufficient balance while crossing a toll plaza, you may incur penalty charges. To avoid such scenarios, it is advisable to maintain a sufficient wallet balance at all times.

How to manage these charges effectively?

To avoid unnecessary costs, always check your FASTag wallet balance before starting your journey. Bajaj Finserv FASTag users can log in to their accounts using their registered mobile numbers to view detailed charges and transaction history.

Recharging your FASTag wallet is a simple process, but understanding the associated convenience fees is essential for cost management. Bajaj Finserv ensures transparency in all recharge-related charges, allowing users to make informed decisions.

Recharge methods and fees

1. Online recharge:
   Bajaj Finserv FASTag users can recharge their wallets through the Bajaj Finserv portal or app. A nominal convenience fee may apply, which is clearly displayed during the transaction. This fee ensures secure and seamless processing of your recharge request.
2. Offline recharge:
   For users who prefer offline methods, recharges can be done at designated points of sale. While offline recharges may not involve convenience fees, they may take longer to reflect in your wallet.

Tips to save on recharge costs

• Use digital payment methods: Opt for online recharges through the Bajaj Finserv portal to save time and track your transaction history.
• Plan your recharges: Avoid frequent small-value recharges to minimise convenience fees. Instead, recharge with a higher amount to reduce the frequency of transactions.

Why choose Bajaj Finserv FASTag?

Bajaj Finserv FASTag provides a user-friendly experience with transparent charges and efficient services. By using the Bajaj Finserv portal, you can easily recharge your wallet, check your balance, and resolve any charge-related queries.

Understanding and managing FASTag-related charges can sometimes be confusing. Here are answers to some frequently asked questions to help you navigate common concerns.