Published Dec 26, 2025 4 Min Read

What is a credit bureau and what information it collects about you

A credit bureau is an organisation that collects and maintains financial data about individuals and businesses. These organisations are responsible for tracking your credit behaviour and compiling it into a detailed credit report. This report is then used to calculate your bureau score, which reflects your creditworthiness.

What information do credit bureaus collect?

Credit bureaus gather the following information from banks, financial institutions, and other lending entities:

  • Personal details: Name, address, PAN, Aadhaar number, date of birth, and contact information.
  • Credit accounts: Information about loans, credit cards, and other forms of credit.
  • Payment history: Timely payments, missed payments, and defaults.
  • Credit utilisation: The ratio of credit used to the total credit limit available.
  • Credit inquiries: Details of hard inquiries made when you apply for loans or credit cards.

This data is critical for lenders to assess your financial behaviour and make informed decisions about offering you credit. For borrowers, it serves as a tool to understand and improve their financial health.

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What is a bureau score and how it is calculated

A bureau score, commonly referred to as a credit score, is a three-digit number that represents your creditworthiness. It ranges between 300 and 900, with higher scores indicating better credit health.

How is a bureau score calculated?

Your bureau score is calculated based on the following weighted metrics:

  1. Payment history (35%): Timely repayment of loans and credit card bills.
  2. Credit utilisation (30%): The percentage of available credit you are using.
  3. Credit history length (15%): The duration of your credit accounts.
  4. Credit mix (10%): A balanced combination of secured and unsecured loans.
  5. New credit inquiries (10%): The number of times you have applied for credit recently.

Each of these factors is analysed to create a score that reflects your financial reliability. A higher bureau score increases your chances of loan approvals and better interest rates.

What are the four credit bureaus in India: complete guide for borrowers

India has four major credit bureaus that collect financial data and calculate bureau scores:

1. CIBIL

  • Function: Tracks credit history and provides credit scores ranging from 300 to 900.
  • Purpose: Widely used by banks and financial institutions for loan approvals.

2. Experian

  • Function: Offers credit reports and scores for individuals and businesses.
  • Purpose: Helps lenders evaluate credit risk.

3. CRIF Highmark

  • Function: Maintains credit records for individuals, MSMEs, and corporates.
  • Purpose: Provides comprehensive credit reports and scores.

4. Equifax

  • Function: Specialises in credit reporting and risk assessment.
  • Purpose: Assists lenders with detailed credit insights.

Each bureau operates independently, but their reports and scores serve the same goal: helping lenders and borrowers make informed financial decisions.

Overview of the four credit bureaus in India and key highlights

Below is a comparison of the four credit bureaus in India:

Credit BureauYear EstablishedData Collection MethodsKey ServicesUnique Features
CIBIL2000Banks, NBFCs, credit card issuersCredit score, credit reportMost widely used in India
Experian2010Financial institutions, utility bill dataCredit score, fraud detectionGlobal presence and advanced analytics
CRIF Highmark2007MSMEs, corporates, banksCredit reports, portfolio managementFocus on SME and microfinance data
Equifax2010Banks, financial institutionsCredit risk assessment, analyticsComprehensive risk solutions

Difference between CIBIL score and other bureau scores

While all credit bureaus provide a bureau score, there are some differences in their scoring methodologies:

  • Scoring range: All bureaus in India use a score range of 300 to 900.
  • Algorithm: Each bureau uses its proprietary algorithm to calculate scores.
  • Data sources: Variations in data collection can lead to minor differences in scores.
  • Usage: CIBIL scores are the most commonly used, but other bureaus also provide reliable credit assessments.

Understanding these differences can help you interpret your credit scores accurately and take steps to improve them.

How often lenders report your loans and cards to credit bureaus

Lenders typically report your credit data to bureaus on a monthly basis. This includes details about:

  • Loan repayments.
  • Credit card bill payments.
  • New credit applications.

For instance, if you hold a Bajaj Finance EMI Network Card, your repayment behaviour is reported monthly to the credit bureaus. This ensures that your bureau score remains updated.

Why your bureau score matters for Bajaj Finserv loans and EMI card eligibility

Your bureau score plays a crucial role in determining your eligibility for Bajaj Finserv products, such as personal loans and the Bajaj Finance EMI Network Card. A higher score:

  • Increases your chances of loan approval.
  • Helps you secure better terms, such as lower interest rates.
  • Enhances your pre-approved loan offers.

Maintaining a strong bureau score opens up more financial opportunities with Bajaj Finserv.

How to get a free credit bureau report and check your bureau score safely

You can access your free credit bureau report through the following methods:

  1. Bajaj Finserv portal/app:
    • Log in to your Bajaj Finserv account.
    • Navigate to the credit score section.
    • Verify your identity via OTP.
    • Download your free credit report.
  2. Third-party platforms: Ensure you use RBI-approved platforms for safety.

Always verify your identity securely and avoid sharing sensitive information on unverified websites.

How often should you use a free credit bureau check in a year

It is advisable to check your credit bureau score quarterly. This helps you:

  • Monitor your financial health.
  • Identify errors or discrepancies early.
  • Plan corrective actions to improve your score.

Why your bureau score can be different across the four credit bureaus

Your bureau score may vary due to:

  • Differences in reporting timelines by lenders.
  • Variations in data collection methods.
  • Unique algorithms used by each bureau.

These variations are normal and should not be a cause for concern unless the differences are significant.

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How to complain?

What to do if your bureau score is very different at one credit bureau

If you notice a significant discrepancy in your bureau score:

  1. Check your credit report for errors.
  2. Contact the respective bureau to verify the data.
  3. File a dispute if inaccuracies are found.

How to raise a dispute with a credit bureau if your report has errors

To correct errors in your credit report:

  1. Visit the credit bureau’s website.
  2. Fill out the dispute resolution form.
  3. Attach supporting documents.
  4. Submit your request and track its status online.

Tips to improve your bureau score across all four credit bureaus

  • Pay all EMIs and credit card bills on time.
  • Maintain low credit utilisation (below 30%).
  • Diversify your credit mix with secured and unsecured loans.
  • Regularly check your credit report for errors.

How Bajaj Finserv uses bureau score during loan and card assessment

Bajaj Finserv evaluates your bureau score to:

  • Assess your repayment capacity.
  • Determine your eligibility for loans and the Bajaj Finance EMI Network Card.
  • Offer customised financial solutions based on your credit profile.

Smart habits for Bajaj Finserv customers to maintain a strong bureau score for future borrowing

  • Set reminders for timely payments.
  • Avoid taking on excessive debt.
  • Regularly monitor your credit report using the Bajaj Finserv app.
  • Use your Bajaj Finance EMI Network Card responsibly.

By understanding credit bureaus and maintaining a strong bureau score, you can unlock better financial opportunities with Bajaj Finserv. Start monitoring your credit health today and take control of your financial future.

Frequently Asked Questions

Will clearing overdue payments improve my CIBIL score immediately?

Clearing overdue payments can positively impact your CIBIL score, but the improvement is not immediate. Credit bureaus update your credit report periodically, and it may take 30 to 60 days for the changes to reflect. Consistently paying your EMIs on time after clearing overdue payments will further enhance your credit score over time.

Can Bajaj Finserv waive late fees for overdue payments?

Bajaj Finserv may consider waiving late fees under specific circumstances. To request a waiver, contact Bajaj Finserv customer care through the Service Portal or helpline. Ensure you provide valid reasons for the delay and supporting documents, if required.

What happens if I ignore overdue payment notices?

Ignoring overdue payment notices can lead to:

  1. Higher penalties and late fees.
  2. A significant drop in your CIBIL score.
  3. Loan default, which may result in legal action or repossession of the financed asset.

Tip: Address overdue payments promptly to avoid these consequences.

Can I prepay an Auto loan to avoid overdue charges?

Yes, Bajaj Finserv allows prepayment of auto loans. Prepaying your loan can help you avoid overdue charges and reduce your overall interest burden. To prepay your loan:

  1. Log in to the Bajaj Finserv Service Portal or App.
  2. Navigate to the ‘Loans’ section and select your auto loan account.
  3. Choose the prepayment option and follow the instructions to complete the process.

Note: Check the prepayment terms and conditions on the Bajaj Finserv website before proceeding.

How do I check my overdue payment status online?

You can check your overdue payment status online in three simple steps:

  1. Log in to the Bajaj Finserv Service Portal or App using your registered mobile number.
  2. Navigate to the ‘Loans’ section and select your auto loan.
  3. View the overdue payment details under the payment history section.

Tip: Use the portal regularly to monitor your loan account and stay updated on payment deadlines.

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Bajaj Finserv App for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.

  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements, and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Disclaimer

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