How to Check Your Personal Loan Account Number (LAN)

A personal loan account number (LAN) is a unique identifier assigned to your loan the moment it's disbursed. It's how Bajaj Finance tracks your specific loan among its records, and it's what you'll need whenever you make a payment, check your balance, request a document, or raise a query. Every loan you hold, even if you have more than one with Bajaj Finance, gets its own distinct LAN.

How to check your personal loan account number with Bajaj Finance

You can find your LAN in a few simple ways, whether you prefer doing this online or in person:

The SMS and app methods are usually the fastest if you just need the number quickly, while a branch visit is useful if you'd rather speak to someone directly.

What if you don't have your loan statement or welcome kit handy?

If you can't immediately locate your statement or your original welcome kit, you're not stuck; a few other places likely have your LAN too:

• Check your email inbox for the loan approval or welcome email, since your LAN is usually included
• Search your bank statement for the loan disbursement or EMI debit entry, which often references the LAN in the transaction description
• Check any SMS alerts you've received about your loan, particularly the first one sent after disbursement
• If none of these work, the SMS ('LAN' to 227564444), the app, or a branch visit will still get you there directly

Once you have your LAN, it comes up again and again in managing your loan:

• Making EMI payments: Especially useful if you're paying manually rather than through auto-debit
• Checking your balance and dues: Quote it to view your outstanding amount, due dates, or any overdue charges
• Requesting documents: Needed to retrieve your statement, foreclosure letter, interest certificate, or NOC
• Setting up auto-debit: Required when registering or updating a NACH mandate
• Contacting customer care: Speeds up verification whenever you call or raise a service request
• Applying for related services: Such as part-prepayment, foreclosure, or a tenure change

Documents you might need to retrieve your LAN

If you're verifying your identity to retrieve your LAN, whether by phone, branch visit, or online, having these ready helps the process go smoothly:

• A valid ID proof, such as Aadhaar, PAN, passport, or driving licence
• Your registered mobile number
• Basic personal details, such as your full name and date of birth, for identity verification

Keeping your LAN safe

Your LAN isn't as sensitive as a password or OTP, but it's still worth handling carefully, since it identifies your loan account:
 

• Share it only with Bajaj Finance or when genuinely required, not with unsolicited callers or messages
• Avoid posting it anywhere public, including on social media or in unsecured notes
• If you store it digitally, keep it somewhere secure rather than in an easily accessible file
• Update your own records if your loan is ever restructured or refinanced, since this can sometimes change the LAN