Published Jun 30, 2025 4 Min Read

 
 

Why surrender your life insurance policy when you can leverage it for liquidity? Life insurance policies are not just a safety net for your loved ones—they can also serve as a powerful financial tool for urgent liquidity needs. For high-net-worth individuals (HNWIs), older investors, and corporate borrowers, Loan Against Insurance Policy (LAIP) offers an innovative solution that enables access to funds without compromising the policy’s benefits. By securing a loan against the surrender value of eligible insurance policies, borrowers can enjoy advantages such as no impact on death or maturity benefits and continued policy activity. Whether you need funds for a business expansion or personal financial obligations, LAIP ensures you do not need to break your insurance corpus.

Need urgent liquidity but do not want to break your insurance corpus? Use it to get a secured loan. Apply now

 


How to check LIC policy status by policy number online?

Checking your LIC policy status online is simple, convenient, and highly secure. Here is a detailed step-by-step guide to help you navigate the process effectively:

  1. Visit LIC’s official website: Start by visiting the official LIC India website, which is specifically designed to cater to the needs of policyholders. Once there, navigate to the “Customer Portal” section, where all policy-related services are centralized for easy access.
  2. Login/Register: If you already have a registered account, log in using your credentials, such as your username and password. New users, however, will need to register first. The registration process involves providing essential policy details, your personal information, and verifying your identity. This ensures that your account remains secure and linked to your policies.
  3. Select your policy: After logging in successfully, your account will display a list of all the policies linked to your profile. Carefully review the list and select the specific policy for which you wish to check the status. This step ensures that you are accessing the correct policy information.
  4. Check status: Once you select the policy, the portal will display comprehensive details related to that policy. These details include surrender value, premium payment status, maturity date, accrued bonuses, and more. This feature allows you to monitor your policy’s progress and make informed decisions about its management.

By utilizing this digital method, you can enjoy the convenience of accessing accurate and up-to-date policy data securely, anytime and anywhere. This approach saves time and eliminates the need for physical visits to LIC offices, making it ideal for busy professionals and tech-savvy users.

 

Checking LIC policy status via SMS and call

For those who prefer offline or alternative methods of checking their LIC policy status, LIC provides SMS and call services that are straightforward and user-friendly:

  1. SMS Service: Policyholders can use LIC’s SMS service by sending an SMS in the specific prescribed format. Type ASKLIC <policy number> and send it to the designated LIC number. Within moments, you will receive a reply containing concise details about your policy, including its current status. This method is especially beneficial for quick updates when you are on the go and do not have access to the internet.
  2. Call Service: If you prefer speaking directly to a representative, you can dial LIC’s customer care number. Upon connecting, provide your policy number to the representative, who will assist you in retrieving the policy status. This service is ideal for individuals who may require additional guidance or have specific queries related to their policy.

These offline methods are designed to deliver fast and reliable updates, ensuring that policyholders have access to their policy information even without an internet connection. They are particularly useful during emergencies or situations where digital access is limited.

 

 

Retrieving your LIC policy number: Online and offline methods 

If you have misplaced your LIC policy number, do not worry you can retrieve it through both online and offline channels. Here are the detailed steps:

  1. Online Retrieval: Log in to the LIC customer portal using your registered email ID or mobile number. Once logged in, navigate to your account details section, where all linked policies are displayed. Your policy number will be prominently listed alongside other relevant information. This online method is quick, efficient, and ensures that your sensitive data remains secure.
  2. Offline Retrieval: In case you are unable to retrieve your policy number online, you can visit the nearest LIC branch office. Carry a valid ID proof, such as your Aadhaar card or PAN card, and request assistance from the staff. Alternatively, you can contact LIC customer care via phone or email. Be prepared to provide accurate details such as your full name, date of birth, and registered mobile number linked to the policy. These details help LIC representatives verify your identity and retrieve your policy number promptly.

By following these steps, you can ensure that even if you misplace your policy number, you can recover it effortlessly and continue managing your policy without interruptions.


 

Understanding LIC policy number formats and where to find them

LIC policy numbers are unique identifiers assigned to each policyholder. These numbers play a crucial role in accessing and managing your policy. Whether you're checking your premium status, filing a claim, or exploring options like a loan against LIC policy, your policy number is essential.

  • Policy document: Your LIC policy number is prominently displayed on the first page of your insurance policy document. Make sure you keep this document in a safe and accessible location.
  • Premium receipts: Every premium receipt issued by LIC includes the policy number. These receipts serve as proof of payment and are valuable for record-keeping.
  • SMS/email notifications: LIC often sends policy-related updates via SMS or email, which include the policy number. Regularly check these communications and save them for future reference.

Keeping your policy number handy ensures seamless access to policy details whenever required. It also simplifies interactions with LIC representatives and enhances your overall policy management experience.

 

 

Using LIC's 'Know your policy' feature for policy management

LIC’s “Know Your Policy” feature is an innovative tool that simplifies policy management for users. Here is a comprehensive guide on how to use this feature effectively:

  1. Access the feature: Begin by logging in to the LIC customer portal using your registered credentials. Once logged in, locate and click on the “Know Your Policy” option, which is prominently displayed on the portal’s dashboard.
  2. Enter details: Provide your policy number and other required information, such as your date of birth or registered mobile number. This step is crucial for verifying your identity and ensuring that you access the correct policy details.
  3. View policy information: After entering the necessary details, the feature will display comprehensive information about your policy. This includes details such as surrender value, premium due dates, maturity benefits, and accrued bonuses.

This tool is particularly useful for high-net-worth individuals (HNWIs) and corporate borrowers who manage multiple policies and need quick access to policy specifics. It streamlines policy management and enhances the user experience by providing detailed insights at the click of a button.

 

 

 

Common issues and troubleshooting in accessing LIC policy details

 
 

Process concerns

Accessing LIC policy details may sometimes involve challenges such as technical barriers or forgotten credentials. To overcome these:

  • Technical issues: Clear your browser cache or try accessing the portal via a different browser.
  • Forgotten credentials: Use the “Forgot Password” option to reset your login details.

For offline methods, ensure you carry valid ID proof when visiting a branch.

Eligibility requirements

Not all policies are eligible for loans. Policies with cash or surrender value, such as endowment or ULIPs, qualify, while term insurance policies do not. Ensure your policy remains active during the loan tenure.

Accuracy in policy retrieval

Providing accurate information is crucial when verifying eligibility for loans. Double-check surrender value, policy status, and cash value details to avoid discrepancies.

Added guidance aligned to product features

Borrowers can choose between Term Loans (fixed EMIs) and Flexi Loans (interest-only payments). These options offer flexibility and predictability, catering to diverse financial needs.

 

Comparing LIC policy status check methods: Online portal vs. SMS vs. Call 

Various methods are available to check your LIC policy status, each catering to different preferences and accessibility needs.

MethodAdvantagesDisadvantages
Online portalComprehensive details, 24/7 access, secure data managementRequires internet access and registration
SMS serviceQuick updates, no internet requiredLimited information provided
Call serviceDirect assistance from LIC representativesMay involve waiting time during peak hours

Choose the method that best suits your convenience and information needs.
 


How Bajaj Finserv assists in managing your insurance policies efficiently? 

Bajaj Finserv simplifies the process of leveraging insurance policies for liquidity through its loan against insurance policy offering. Key benefits include:

  • Loan up to 90% of surrender value: Access substantial funds without surrendering your policy.
  • No impact on policy benefits: Your death and maturity benefits remain unaffected.
  • Flexible loan options: Choose between Term Loans or Flexi Loans based on your repayment preferences.
  • Digital convenience: Seamless application and policy management through online platforms.



Conclusion 

LIC policies are more than just insurance—they are versatile financial assets that can be leveraged for liquidity while preserving their core benefits. Whether you need urgent funds for personal or professional needs, checking your policy details accurately is the first step to unlocking its potential. 

Secure your loan against endowment or ULIP plans today. Apply now

Frequently asked questions

How can I check my LIC policy status without registration?

You can check your LIC policy status via SMS or call services. Send an SMS in the prescribed format to LIC’s designated number or contact their customer care for assistance. Offline methods, such as visiting LIC branches, are also available for policy updates.


 

What information is needed to retrieve my policy number?

To retrieve your LIC policy number, you need details such as your name, date of birth, and registered mobile number linked to the policy. Ensure accuracy when entering sensitive information to avoid errors.


 

Are there any charges for checking policy status via SMS?

LIC’s SMS services may incur nominal charges, depending on your mobile network provider’s rates. Confirm the cost with your service provider before using this option.


 

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