BOI Broadband Bill Payment Support

BOI broadband users often face challenges when making payments online. These issues may include:

• Failed or delayed transactions due to technical glitches or incorrect payment details.
• Incorrect customer ID entry, leading to payment errors.
• Unconfirmed payments, causing interruptions in broadband services.

With Bajaj Finserv’s BBPS platform, these challenges are addressed effectively. The platform provides a reliable and secure way to make BOI broadband bill payments, ensuring that your transactions are processed without errors.

Key features of Bajaj Finserv’s BBPS platform:

1. Simplified error resolution: Whether it is a failed payment or incorrect details, the platform offers step-by-step guidance to resolve issues.
2. Automated payment reminders: Never miss a due date with timely notifications.
3. Real-time payment tracking: Monitor your transaction status to avoid service interruptions.
4. Multiple payment modes: Choose from debit cards, credit cards, UPI, or net banking for added convenience.

Resolve your BOI broadband payment issues now and enjoy uninterrupted internet services with Bajaj Finserv’s BBPS platform.

Sometimes, payment confirmations for BOI broadband bills may be delayed due to technical reasons. Here is a step-by-step guide to resolving such delays:

Steps to check payment status:

1. Log into the Bajaj Finserv App using your registered mobile number and OTP for secure access.
2. Navigate to the ‘Payment History’ section to locate your recent transaction.
3. Verify the payment status. If it shows as ‘Pending’ or ‘Failed,’ proceed to reinitiate the payment.
4. If the payment status remains unclear, contact Bajaj Finserv’s customer support for assistance.

Pro tips to avoid payment delays:

• Always double-check your BOI broadband customer ID and payment details before initiating a transaction.
• Ensure a stable internet connection to prevent disruptions during the payment process.
• Avoid making payments during peak hours to minimise the risk of technical glitches.

Customer support options:

• Live chat: Use the in-app chat feature for instant assistance.
• Toll-free helpline: Contact Bajaj Finserv’s customer care for detailed support.
• Email support: Share your concerns via email with transaction details for a prompt resolution.

If you are facing confirmation delays, log in with your registered mobile number today and resolve your BOI broadband payment issues hassle-free.

If you experience a failed or duplicate payment while paying your BOI broadband bill through Bajaj Finserv, do not worry. The platform offers a transparent and efficient refund process to ensure your money is returned promptly.

Steps to initiate a refund:

1. Log in to the Bajaj Finserv portal using your registered credentials.
2. Go to the ‘Service Requests’ section and select ‘Refund Request.’
3. Provide the required details, such as the transaction ID, UTR number, and payment proof (e.g., screenshots or confirmation emails).
4. Submit the refund request and track its status through the portal.

Refund timeline:

Refunds for failed or duplicate payments are typically processed within 7–10 working days. However, the exact timeline may vary based on your payment method and bank processing times.

If your refund has not been processed within the expected timeframe, contact Bajaj Finserv’s customer support via live chat, phone, or email for further assistance.

Get your refund request processed hassle-free by following the steps outlined above.