Published Nov 19, 2025 4 Min Read

New FASTag Wallet Rules in 2025: What You Must Know

The year 2025 has brought updates to FASTag wallet regulations, making it vital for users to stay informed. The Reserve Bank of India (RBI) has introduced stringent mandates to enhance transparency and efficiency in toll payment systems. Let us break down the key changes:

  1. Mandatory e-mandates for auto-recharges:
    To prevent low wallet balances and ensure uninterrupted toll payments, the RBI now requires FASTag wallets to have an active e-mandate. This allows automatic recharges when your balance dips below a set threshold.
  2. Know Your Customer (KYC) compliance:
    FASTag wallets are now subject to stricter KYC requirements. There are two types of KYC:
    • Minimum KYC Wallets: These have limited transaction caps and lower monthly limits.
    • Full KYC Wallets: These offer higher transaction limits and greater flexibility. Completing full KYC is recommended to avoid any operational restrictions.
  3. Minimum balance requirements:
    FASTag wallets must maintain a minimum balance to ensure smooth transactions. Failing to meet this requirement can lead to transaction failures or penalties.

Pro Tip: Enable auto-recharge through your Bajaj FASTag account today to avoid manual recharges.


 

One Vehicle, One FASTag (OVOT Rule)

The One Vehicle, One FASTag (OVOT) rule is a critical regulation vehicle owners must adhere to. This rule prohibits the use of multiple FASTags on a single vehicle, ensuring transparency and preventing misuse.

Why does the OVOT rule matter?

  • Avoid penalties: Using multiple FASTags for one vehicle can result in fines or blacklisting.
  • Streamlined toll payments: A single FASTag linked to your vehicle ensures accurate toll deductions and eliminates confusion.

How to comply with the OVOT rule:

  1. Ensure that your vehicle is registered with only one FASTag.
  2. Deactivate any duplicate FASTags linked to the same vehicle ID.

Pro Tip: Check your vehicle registration details on the Bajaj FASTag portal to confirm compliance with the OVOT rule.

By adhering to this regulation, you can avoid unnecessary penalties and ensure smooth operations at toll plazas.

How to Avoid Penalties and Manage Your Wallet Efficiently

Efficient wallet management is key to avoiding penalties such as double toll charges, blacklisting, or transaction delays. Here are some strategies to ensure your Bajaj FASTag wallet operates seamlessly:

  1. Maintain a sufficient balance:
    Always keep your wallet balance above the minimum requirement to avoid disruptions.
  2. Enable auto-recharge:
    Set up an e-mandate for automatic recharges. This ensures your wallet is topped up whenever the balance is low.
  3. Monitor your transactions:
    Regularly check your FASTag statements to track deductions and identify any discrepancies.
  4. Resolve issues promptly:
    If your FASTag is blacklisted or hotlisted due to low balance or KYC issues, address the problem immediately by logging into your Bajaj FASTag account or contacting customer support.

Tip: Log in today to check your FASTag balance and set up auto-recharge to avoid surprises during your next trip.

Frequently Asked Questions

What should I do if my Bajaj FASTag is 'blacklisted' or 'hotlisted'?

A Bajaj FASTag may be blacklisted due to insufficient wallet balance, incomplete KYC, or technical issues. To resolve this:

  1. Recharge your wallet to meet the minimum balance requirement.
  2. Complete your full KYC if pending.
  3. Contact Bajaj FASTag customer support for assistance in lifting the blacklist status.
Can I have multiple FASTags for a single vehicle?

No, as per the OVOT rule, only one FASTag is allowed per vehicle. If multiple FASTags are linked to the same vehicle, you may face penalties or blacklisting. Always ensure compliance by using a single FASTag.

What is the difference between a Minimum KYC and Full KYC FASTag wallet?
  • Minimum KYC Wallet: Limited to smaller transaction amounts and monthly usage caps.
  • Full KYC Wallet: Offers higher transaction limits and greater flexibility. Completing full KYC is recommended to avoid operational restrictions.
What happens if my FASTag transaction is delayed for more than 15 minutes?

Transaction delays can occur due to:

  • Low wallet balance.
  • Network or server issues at the toll plaza.
  • Pending KYC verification.

To resolve this, ensure your wallet is adequately funded and your KYC is complete. If the issue persists, contact Bajaj FASTag customer support.

Can I use my Bajaj FASTag at all toll plazas and parking lots across India?

Yes, Bajaj FASTag is accepted at all toll plazas nationwide. However, its usage in parking lots may depend on specific locations and their integration with the FASTag system.

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