Will Toll Charges Be Deducted Automatically from the FASTag Wallet?

Understanding how automatic toll deductions work can help you manage your FASTag wallet better. Here is a step-by-step breakdown:

1. Tag scanning at toll plaza: As your vehicle approaches a toll plaza, the FASTag scanner detects your tag.
2. Verification of details: The scanner verifies your vehicle details linked to the tag.
3. Automatic deduction: The toll amount is deducted from your FASTag wallet linked to Bajaj Finserv.
4. Notification: You will receive an SMS or email confirming the deduction.

Pro Tip: Keep your wallet balance above the minimum requirement to avoid failed transactions.

Maintaining a sufficient balance in your FASTag wallet is critical for smooth travel. Here are some tips:

• Set up auto-recharge: Link your FASTag wallet to your Bajaj Finserv account for automatic top-ups.
• Monitor your balance: Use the customer portal to check your wallet balance regularly.
• Plan for long journeys: Estimate the toll charges for your trip and ensure your wallet has enough funds.

Pro Tip: Keep a buffer amount in your wallet to cover unexpected tolls or changes in charges.

Failed toll payments can be frustrating, but they are often caused by easily rectifiable issues. Here are the most common reasons and how to fix them:

• Insufficient balance: Ensure your wallet has enough funds to cover toll charges.
• Inactive FASTag: If your FASTag is not active, contact the Bajaj Finserv support team to reactivate it.
• Technical errors at the toll plaza: In case of technical issues, keep a record of your transaction and raise a dispute through the customer portal.

Pro Tip: Regularly check your FASTag wallet balance and keep it topped up to avoid disruptions.