All About Bajaj Finance Loan Services: Your Online Guide

You can manage several loan-related services online through the authorised digital platform linked to your loan account. Depending on your loan type and available services, you may be able to check outstanding dues and repayment status, view or download your loan statement, review EMI and payment details, make online payments, access account-related documents, and raise or track eligible service 

requests. For loans serviced through Bajaj Finance, these services can be accessed through the Bajaj Finance App or My Account portal, where available. The exact services and information displayed may vary based on your loan account. Regularly checking your account can help you identify pending dues and take timely action.

How to check your loan details and pay EMI online through Bajaj Finance

You can check your loan details and pay a pending EMI online through the Bajaj Finance App or My Account portal. Sign in to review your loan account, check the amount due, and make the applicable payment using the available online payment options.

Steps to check your loan details:

1. Open the Bajaj Finance App or visit the My Account portal.
2. Sign in using your registered mobile number and verify the OTP.
3. Go to the relevant Service or My Relations section.
4. Select the applicable loan account.
5. Open the available loan details or statement section.
6. Review the information displayed for your account.

Make a pending loan EMI payment online using Bajaj Finance: 

1. Open the Bajaj Finance App or visit the My Account portal.
2. Sign in using your registered mobile number and complete OTP verification.
3. Go to the Service or My Relations section.
4. Select the relevant loan account from your active portfolio.
5. Review the pending amount or outstanding dues displayed.
6. Click on Make Payment / Pay Now, select your payment mode (UPI, Debit Card, or Net Banking), and complete the transaction.
7. Save or download the payment confirmation receipt for your records.

After completing the payment, save the confirmation receipt for your records. You can also check your loan account again to review the updated payment status and ensure the pending amount has been addressed.

A missed payment does not immediately change the type of loan service available to you, but it does start a sequence of consequences that apply regardless of loan type. Charges begin to apply immediately after a missed due date, and the account status moves from regular to overdue. If the overdue period extends beyond 30 days, the account is reported to CIBIL, which lowers your credit score. For secured loans, continued non-payment beyond the period set in your loan agreement can lead to repossession or auction of the linked asset. For unsecured loans, it can lead to formal recovery communication, including a legal notice, without any asset being involved.

Repayment support if you are unable to pay on time

If you are unable to clear the full amount due, discuss the available repayment options with your lender. The option offered, if any, depends on your loan terms, repayment history and the lender's assessment of your circumstances.

• Part payment: You may be able to pay part of the outstanding amount, subject to the lender's applicable terms.
• Revised EMI or tenure: Your lender may consider changes to the repayment schedule based on your circumstances.
• Restructuring: A formal change to the loan terms may be considered on a case-by-case basis for the relevant loan account.

These options are subject to your lender's assessment and do not apply automatically. Eligibility for restructuring depends on your loan type, repayment history and current financial situation, while the revised EMI, tenure and applicable charges are determined by your lender at the time of assessment. Contact your lender through official channels to understand the option available for your loan and the applicable terms.