What is an E-mandate for a Used Car Loan? Setup, Benefits & Troubleshooting

Read our step-by-step guide to updating your registered bank account details.
What is an E-mandate for a Used Car Loan? Setup, Benefits & Troubleshooting
5 min read
31-December-2025

Buying a used car is difficult but financing it’s easy with Bajaj Finserv Used Car Loan. With features such as quick disbursal and minimal paperwork, funding your second-hand car purchase is convenient. That’s not all, Bajaj Finance also simplifies the process of managing your ongoing used car loan account.

We offer a host of self-service options such as document download, loan payments, bank account updates and more. You can explore these DIY (do it yourself) services by visiting our customer portal – My Account.

When you borrow a used car loan from us, as part of the application process, you share your bank account details. This process is called mandate registration. Your registered bank account is used to deduct your monthly instalments on its due date. In case there is any change in your existing bank account, you have to update the same in our records.

Why should you use e-mandate for your used car loan repayments?

Using an e-mandate for your used car loan repayments offers a secure, convenient, and hassle-free way to manage EMIs. An e-mandate is an electronic authorisation that allows your lender to automatically debit the EMI amount from your registered bank account on the due date. This eliminates the need for manual payments and reduces the risk of missing instalments.

One of the key advantages of e-mandate is timely repayment. Since EMIs are deducted automatically, you avoid late payment penalties, additional interest, and negative impacts on your credit score. This is especially useful for used car loans, where consistent repayment helps maintain financial discipline and preserves your creditworthiness for future borrowing.

E-mandates also provide transparency and control. You receive notifications before each debit, allowing you to track repayments easily and plan your monthly finances better. The setup process is fully digital, making it quick and paperless, without the need to visit a branch or submit physical forms.

Another important benefit is enhanced security. E-mandates are regulated by banking authorities and use multi-layer authentication, ensuring that transactions are authorised and protected against misuse. You can also modify or cancel the mandate as per lender terms, giving you flexibility if your bank account or repayment preferences change.

Overall, using an e-mandate simplifies used car loan repayments, ensures consistency, reduces stress, and helps you stay financially organised while enjoying uninterrupted ownership of your vehicle.

Steps to set up e-mandate for your used car loan

  • Log in to your lender’s digital platform
    Access the official website or mobile app of your lender using your registered credentials. Navigate to the loan servicing or repayment section to begin the e-mandate setup process.

  • Select the e-mandate option
    Choose the option to set up an electronic mandate for EMI repayments. Ensure your used car loan account number and personal details are correctly displayed before proceeding.

  • Enter bank account details
    Provide the bank account number, IFSC code, and account holder name from which EMIs will be debited. Verify that the account has sufficient balance on EMI due dates.

  • Choose debit frequency and amount
    Confirm the EMI amount, debit date, and frequency, usually monthly. Some lenders allow you to align the debit date with your salary cycle for better cash flow management.

  • Authenticate the mandate
    Complete authentication using net banking, debit card, or OTP-based verification, as supported by your bank. This step confirms your consent for automatic deductions.

  • Submit and track approval status
    Submit the e-mandate request and monitor its status online. Approval typically takes a few working days, after which the mandate becomes active.

  • Receive confirmation and notifications
    Once approved, you will receive confirmation via SMS or email. Future EMI deductions will be auto-debited, with prior alerts sent before each transaction.

How to update your e-mandate details for used car loan

Updating your e-mandate details for a used car loan is a simple, fully digital process. Log in to your lender’s website or mobile app and navigate to the loan repayment or mandate management section. Select the option to modify e-mandate details, update your new bank account or debit preferences, and authenticate the change using OTP or net banking. Once submitted, the revised mandate is verified and activated within a few working days, ensuring uninterrupted EMI payments.

Our service portal offers an easy online process to manage your bank account details. You can follow these simple steps to update your bank account details.

  • Click on the ‘Sign-in’ button on this page to go to our customer portal – My Account.
  • Enter your registered mobile number and the OTP to sign-in.
  • Verify your details by entering your date of birth and proceed.
  • Select the loan account for which you want to update your bank account details.
  • Enter the new bank account details, IFSC, and more.
  • Choose the registration mode and proceed.

Sign-in

You can also download the Bajaj Finserv app from the Play Store or the App Store and update your bank account details easily.

It is important to keep your bank account details updated so that you don’t miss out on any monthly instalments. Keeping your bank account prevents EMI bounces, avoids additional penal charges, and safeguards your CIBIL Score from any negative repercussions.

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FAQs

How do I set up an e-mandate for my used car loan repayments?

You can set up an e-mandate by logging in to your lender’s website or mobile app and visiting the loan repayment section. Select the e-mandate option, enter your bank details, confirm the EMI amount and date, and authenticate the request using OTP, debit card, or net banking.

Can I update my e-mandate details if my bank account changes?

Yes, you can update your e-mandate details if your bank account changes. Log in to your lender’s digital platform, go to the mandate management section, modify your bank account details, and re-authenticate the request. The updated mandate is usually activated within a few working days.

What happens if my e-mandate payment fails or gets rejected?

If an e-mandate payment fails, your EMI may be marked as overdue, and late payment charges or additional interest could apply. The lender usually notifies you about the failure and may allow a retry or alternate payment option to regularise the instalment.

How do I cancel or revoke my e-mandate for a used car loan?

To cancel your e-mandate, log in to your lender’s website or app and navigate to the e-mandate or repayment settings section. Choose the revoke or cancel option and authenticate the request. Ensure an alternative repayment method is arranged to avoid missed EMIs.

What are the benefits of using an e-mandate for managing my used car loan?

An e-mandate ensures automatic and timely EMI payments, reducing the risk of missed dues and penalties. It offers convenience, better cash flow management, and improved credit discipline. Additionally, it is secure, paperless, and allows easy tracking and modification of repayment details.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.
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