Manage your contact details in My Account

Your contact details consist of your mobile number, email id, and current residential address. You can verify your details as they appear in our records and edit them, in case of a change, by visiting Bajaj Finserv My Account.

Please keep a self-attested copy of your PAN, Aadhaar card, passport, or voter ID handy.

By doing this, you can ensure you never miss out on any important service-related communication from us.

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  Update your mobile number

  You can update your mobile number in My Account by following these simple steps:

  • Click on the ‘Sign-in’ button on this page to visit our customer portal.
  • Enter your registered mobile number and the OTP to sign-in.
  • Verify your details by entering your date of birth and proceed.
    
  • Click on the ‘Edit’ text under the mobile number.
  • Use your date of birth/ bank account number/ EMI Network Card number for verification.
    
  • Enter your new mobile number and proceed.
  • Verify the OTP sent to your old mobile number registered with us.

  You can also change your registered mobile number by clicking on the ‘Edit your mobile number’ text below. You’ll be redirected to the profile section of My Account, where you can update your phone number.

  Edit your mobile number

  You’ll receive a confirmation SMS about the updated details on your old mobile number registered with us within two business days.
  

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  Update your email ID

  You can update your email ID in My Account by following these steps:

  • Clicking on the ‘Sign-in’ button on this page to visit our customer portal.
  • Sign-in with your registered mobile number and the OTP.
    
  • Enter your date of birth for verification and proceed.
  • Click on the ‘Edit’ option under your ‘Email ID’.
  • Use your date of birth/ bank account number/ EMI Network Card number for verification.
    
  • Enter your new email ID and verify with an OTP sent to this ID.

  
  You can also visit the profile section in My Account by clicking on the ‘Edit your email ID’ text below.
  

  Edit your email ID
  

  Please note that the OTP will be sent to your new email ID.

  Once done, you’ll get a confirmation message about the updated details on your registered mobile number within two business days.
  

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  Update your residential address

  You can edit your residential address in My Account by following these steps:
  

  • Visit our customer portal by clicking on the ‘Sign-in’ button on this page.
  • Enter your registered mobile number and the OTP to sign-in.
    
  • Verify your details using your date of birth and proceed.
  • Click on the ‘Edit’ option below the ‘Current Address’ section.
  • Validate your details using your PAN/ EMI Network Card/ bank account number.
    
  • You’ll be redirected to the DigiLocker and choose one of the KYC modes – Aadhaar card or driving licence to proceed.
  • Verify and confirm your details as per your KYC document and your service request will be raised.

  You can also change your current address in our records, by clicking on the ‘Edit your current address’ below. You will be redirected to My Account, where You can view and update your home address.
  

  You will get a confirmation message about the updated details on your registered mobile number within two business days.
  

  Edit your current address

You can view your contact details, such as your email ID, mobile number, and current residential address, in your My Account profile. In case you find any of these details incomplete in our records, you can update them online.

By updating your details, you won’t miss any important service-related communication from Bajaj Finserv. It will also add an extra layer of security and help us create personalised offers for you.