What is an ISO audit?

Understand what ISO audit is, its certification process, and the advantages it offers for enhancing your business standards.
Business Loan
3 min
15 July 2024

An ISO audit is a systematic examination of an organisation's processes, procedures, and systems to ensure compliance with the requirements of ISO certification. It involves evaluating whether the organisation's practices align with the specified criteria and identifying areas for improvement.

Having ISO standards in place can help businesses improve their chances of getting a business loan, since lenders get confidence about the business practices and the ability to scale up and expand.

Why is an ISO audit important?

An ISO audit is important because it helps organisations assess their adherence to ISO standards, identify areas for improvement, and enhance overall efficiency and effectiveness. It provides assurance to stakeholders, customers, and regulatory authorities that the organisation is committed to maintaining high-quality standards.

What is an ISO audit checklist?

An ISO audit checklist is a comprehensive tool used by auditors to systematically assess an organisation's compliance with ISO standards. It serves as a structured guide during audits, ensuring that all relevant requirements are evaluated thoroughly. Here are key components and pointers typically included in an ISO audit checklist:

  1. Documentation review: Evaluate the organisation's documented procedures, policies, and records to ensure alignment with ISO requirements.
  2. Process evaluation: Assess the effectiveness and efficiency of key processes and operations against ISO standards.
  3. Risk management: Review risk management practices and controls to identify potential areas of non-compliance or improvement.
  4. Employee training and competence: Verify that employees are adequately trained and competent to perform their assigned tasks in accordance with ISO standards.
  5. Corrective and preventive actions: Check the implementation and effectiveness of corrective and preventive actions taken to address non-conformities and prevent recurrence.
  6. Management review: Evaluate management's review of the organisation's performance, compliance status, and improvement initiatives.
  7. Continuous improvement: Assess the organisation's commitment to continuous improvement and adherence to the PDCA (Plan-Do-Check-Act) cycle.

An ISO audit checklist helps auditors ensure consistency, completeness, and accuracy in the audit process, facilitating objective evaluations and actionable insights for organisational improvement.

What are the types of ISO audits?

The types of ISO audits include:

  1. Internal audits: Conducted by internal auditors within the organisation to assess compliance with ISO standards and identify areas for improvement.
  2. External audits: Conducted by independent third-party auditors to verify compliance with ISO standards and assess the organisation's eligibility for certification.
  3. Surveillance audits: Periodic audits conducted by certification bodies to ensure ongoing compliance with ISO standards after certification has been achieved.

How do I prepare for an ISO audit?

To prepare for an ISO audit, organisations should:

  • Conduct internal audits to assess compliance.
  • Review documentation and procedures to ensure alignment with ISO standards.
  • Address any non-conformities identified during previous audits.
  • Train employees on ISO requirements and audit processes.
  • Establish corrective and preventive action plans to address areas for improvement.

Tips for preparing for ISO audit

Before an ISO audit is undertaken, there are certain steps that organisations need to take to clear the audit successfully. Here are a few of these steps listed down for your reference:

  • Ensure documentation is up-to-date and accessible.
  • Train employees on ISO standards and audit procedures.
  • Conduct mock audits to identify and address potential issues.
  • Collaborate with auditors and provide necessary documentation and information promptly.

Why an ISO audit helps take your business to the next level

An ISO audit helps organisations demonstrate their commitment to quality, efficiency, and continuous improvement. By achieving ISO certification, businesses can enhance their reputation, attract new customers, and gain a competitive edge in the marketplace. This rigorous process involves a thorough review of a company’s processes and systems to ensure they meet the high standards set by the International Organisation for Standardisation. The audit can identify areas of improvement and streamline operations, leading to greater operational efficiency and reduced waste. It also provides valuable feedback that can drive strategic decisions and foster a culture of excellence. For industries that are highly regulated, obtaining ISO certification can be particularly beneficial, as it underscores a company’s ability to comply with regulatory requirements. Moreover, the positive impact on quality assurance can lead to higher customer satisfaction and loyalty, which are crucial for long-term success.

Aligning ISO Audits with Business Loans

ISO certification can enhance the credibility of organisations seeking business loans by demonstrating their commitment to quality management and compliance with international standards. Lenders may view ISO-certified businesses as lower-risk borrowers, potentially improving access to business loans and favourable loan terms. This certification signals to financial institutions that the business has robust processes in place and is dedicated to maintaining quality standards that reduce the likelihood of operational failures. The risk mitigation that comes with ISO certification often translates into lower interest rates or more favourable repayment conditions from lenders. It can also expedite the loan approval process, as ISO certification provides lenders with the assurance that the business operates according to international best practices. For startups and growing companies, this can be particularly advantageous as it improves their negotiating position. Furthermore, being ISO certified can open up opportunities for business loans from international banks and financial institutions that recognise and value the ISO standards, thus broadening the financial avenues available to a business.

Conclusion

In conclusion, ISO audits play a crucial role in ensuring organisations adhere to international standards, improve operational efficiency, and enhance overall performance. By aligning with ISO standards and achieving certification, businesses can strengthen their reputation, build customer trust, and unlock new opportunities for growth and success.

Explore more related article on ISO

ISO 20000

ISO 14001

ISO 9001

ISO 22000

ISO 27001

ISO 45001

ISO 50001

ISO 31000

Bajaj Finserv app for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-qualified limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What is in an ISO audit?
An ISO audit typically includes a thorough examination of an organisation's processes, procedures, documentation, and systems to assess compliance with ISO standards. It involves evaluating adherence to established guidelines, identifying areas for improvement, and ensuring effective implementation of quality management principles.
Who can conduct an ISO audit?
ISO audits can be conducted by internal auditors within the organisation or by external auditors hired by certification bodies. Internal auditors are typically employees trained in ISO standards and audit techniques, while external auditors are independent professionals with expertise in auditing and certification processes.
What are the 5 activities during ISO audit?

The five key activities during an ISO audit typically include:

  1. Documentation review
  2. Process evaluation
  3. Interviews with personnel
  4. Observation of activities
  5. Review of corrective and preventive actions taken to address non-conformities or deficiencies identified during the audit.
Show More Show Less