Non-Medical Expenses in Health Insurance Explained

Learn about non-medical expenses in health insurance, how they impact your claim, and ways to manage additional costs effectively.
Check Health Insurance Plans
3 min
05-May-2025
Health insurance is essential for managing medical expenses, ensuring financial security during medical emergencies. However, not all costs incurred during treatment are covered. Many insurance policies exclude non-medical expenses, leading to out-of-pocket payments. These expenses include items like surgical gloves, admission fees, and personal comfort items.

Understanding non-medical costs helps policyholders make informed financial decisions. The Insurance Regulatory and Development Authority of India (IRDAI) provides guidelines on exclusions, ensuring transparency in health insurance claims. Despite comprehensive coverage, knowing what is excluded prevents unexpected costs.

Many insurers offer riders or add-ons to cover certain non-medical expenses. Reviewing policy terms and choosing the right coverage can reduce financial burdens. Awareness of these exclusions helps in effective claim planning and minimising unexpected out-of-pocket expenses. Let’s explore what non-medical expenses are, why they are excluded, and how to manage them better in health insurance claims.

What are non-medical expenses in health insurance

Non-medical expenses in health insurance refer to costs not directly related to medical treatment but incurred during hospitalisation. These are not covered under standard policies, leading to additional financial burden on patients.

IRDAI has classified these expenses into categories such as consumables, administrative charges, and personal comfort expenses. Common examples include syringes, gloves, bandages, admission fees, hospital registration charges, toiletries, and food for attendants. Even costs like air conditioning charges in non-critical cases may fall under non-medical expenses.

Although these costs seem minor individually, they can add up significantly over a long hospital stay. Understanding these exclusions helps policyholders plan their medical expenses better. Some insurers provide customisable add-ons that cover certain non-medical costs. Reviewing the policy terms carefully before purchasing insurance ensures clarity on what is covered and what is not.

Proper financial planning and choosing the right coverage options can help mitigate unexpected non-medical expenses.

Why do health insurance policies exclude non-medical costs

Health insurance policies primarily focus on covering medically necessary expenses, ensuring funds are directed toward essential treatments and procedures. Excluding non-medical costs helps insurers keep premiums affordable while preventing misuse of claims.

The IRDAI has set clear guidelines on non-medical expenses to standardise policies across insurers. This prevents unnecessary claims that may inflate healthcare costs and lead to higher premiums for all policyholders.

Additionally, non-medical expenses are often considered discretionary rather than essential for treatment. Items such as toiletries, hospital admission kits, and extra bed charges for attendants fall outside the scope of medical necessity.

By excluding these costs, insurers ensure that claims focus on essential treatments rather than additional comfort-based services. However, policyholders can opt for top-up plans or riders that cover some of these expenses. Understanding these exclusions helps individuals plan for additional costs in advance.

How to minimise non-medical expenses in your insurance claim

Reducing non-medical expenses can help manage overall healthcare costs. Here are some strategies:

  • Choose a comprehensive policy – Look for plans that offer wider coverage, including consumables and additional hospital services.
  • Opt for add-on covers – Some insurers provide riders that cover specific non-medical costs like consumables or administrative charges.
  • Check hospital agreements – Network hospitals often have cashless treatment options, reducing unnecessary out-of-pocket expenses.
  • Review hospital bills – Always verify itemised bills to identify and dispute any unnecessary non-medical charges.
  • Limit additional services – Avoid extra room charges, special meals, or personal comfort items that are not covered under insurance.
  • Use employer-provided benefits – Some corporate insurance policies offer higher coverage, reducing personal expenses.
  • Maintain emergency funds – Having separate savings for non-medical expenses ensures financial preparedness during hospitalisation.
Being aware of excluded costs and making informed choices can significantly reduce financial strain during medical emergencies.

List of common non-medical expenses in health insurance

Many everyday hospital costs fall under non-medical expenses. Here are some common ones:

Consumables – Gloves, syringes, bandages, cotton, nebulisation kits, and disinfectants.


Administrative charges – Admission fees, registration charges, and medical record printing.


Personal comfort expenses – Thermometer, tissues, toiletries, mineral water, and special diet meals.


Hospital services – Additional bed charges for attendants, air-conditioning fees, and television rental.


Equipment and accessories – Oxygen masks, nebulisers, pulse oximeters, and braces.


Home care and post-hospitalisation costs – Physiotherapy equipment, dressing materials, and rental medical devices.


While these expenses may seem minor, they add up, leading to unexpected medical bills. Policyholders should review their policies carefully and explore additional coverage options to reduce financial burden.

Can non-medical expenses be covered under any policy

Yes, some insurers offer add-on covers to include non-medical expenses. Here are the options available:

Consumables cover – Some insurers provide riders for medical consumables, ensuring coverage for items like gloves, syringes, and disinfectants.


Corporate insurance benefits – Certain employer-provided health insurance policies may include a broader range of non-medical expenses.


Top-up and super top-up plans – These additional plans help cover costs that basic policies exclude, including administrative fees.


Daily cash benefit plans – Some insurance providers offer fixed daily allowances to cover hospital-related non-medical costs.


Customisable coverage – Some policies allow flexible add-ons, ensuring expenses like special meals or additional medical accessories are covered.


Before purchasing a policy, it is essential to compare different plans and check for available add-ons to ensure comprehensive coverage. Opting for broader policies with relevant riders helps minimise out-of-pocket expenses.

Conclusion

Understanding non-medical expenses in health insurance is crucial for avoiding unexpected costs. While standard policies cover essential medical treatments, they exclude expenses like consumables, personal comfort items, and administrative fees. These exclusions can lead to additional financial strain during hospitalisation.

However, insurers offer add-on covers and top-up plans to include certain non-medical expenses. Policyholders should carefully review their policies, check for available riders, and compare different plans to find the most comprehensive coverage.

By making informed decisions, choosing the right coverage, and managing hospital expenses wisely, individuals can reduce financial stress during medical emergencies. Always stay updated with policy terms and consider extra coverage options to safeguard against unexpected medical costs.

For those seeking a convenient and reliable way to explore health insurance plans, consider Bajaj Finance Insurance Mall. We partner with numerous insurers, providing a diverse selection of health plans to cater to varying needs and budgets. Our online platform allows you to effortlessly compare policies, and select the ideal plan to safeguard your health and finances. With Bajaj Finserv, securing the right health insurance coverage is a hassle-free and informed decision.

Frequently asked questions

What are non-medical expenses in health insurance?
Non-medical expenses in health insurance are costs not directly related to medical treatment but incurred during hospitalisation. These include consumables, administrative fees, and personal comfort expenses. Items like gloves, syringes, toiletries, and special meals fall under this category. Since standard policies exclude these costs, patients often have to pay out of pocket. Some insurers offer add-on covers that include consumable expenses. Policyholders should review their policies carefully and consider riders that cover non-medical costs to minimise financial burdens. Always check hospital bills to identify non-medical charges before making payments.

How do insurers classify non-medical expenses?
Insurers categorise non-medical expenses into different types. Consumables include gloves, syringes, and bandages. Administrative charges cover hospital registration, admission fees, and medical record printing. Personal comfort expenses involve toiletries, mineral water, air-conditioning, and extra bed charges for attendants. The IRDAI has standardised exclusions, ensuring that only medically necessary costs are covered. While standard policies exclude these expenses, top-up plans or riders can help cover some of them. Always check policy details and hospital agreements to minimise out-of-pocket expenses.

Is there a way to claim non-medical expenses in health insurance?
Yes, some insurers offer riders or add-on covers that cover non-medical expenses. Consumables benefit riders help pay for items like syringes and gloves. Daily hospital cash plans provide a fixed amount per day, which can be used for additional expenses. Certain corporate health insurance policies may include non-medical costs, offering broader coverage. Reviewing different policies and choosing the right add-ons ensures better financial protection. Always check your policy terms and consult your insurer about available coverage options for non-medical expenses.

What are non-medical expenses in health insurance?
Non-medical expenses in health insurance are costs not directly related to medical treatment but incurred during hospitalisation. These include consumables, administrative fees, and personal comfort expenses. Items like gloves, syringes, toiletries, and special meals fall under this category. Since standard policies exclude these costs, patients often have to pay out of pocket. Some insurers offer add-on covers that include consumable expenses. Policyholders should review their policies carefully and consider riders that cover non-medical costs to minimise financial burdens. Always check hospital bills to identify non-medical charges before making payments.

Show More Show Less

Bajaj Finserv App for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.

  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements, and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Life Insurance Corporation of India (LIC), Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Company Limited, HDFC ERGO General Insurance Company, TATA AIG General Insurance Company Limited, ICICI Lombard General Insurance Company Limited, New India Assurance Limited, Chola MS General Insurance Company Limited, Zurich Kotak General Insurance Co. Limited , Star Health & Allied Insurance Co. Limited, Care Health Insurance Company Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limitedunder the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws.. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also a distributor of other third party products from Assistance Services providers such as CPP Assistance Services Pvt. Ltd., Bajaj Finserv Health Ltd. etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective Assistance service provider company.



Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.

Disclaimer: *T&C Apply. #Insurance premium indicated is for healthy male aged 18 years and is exclusive of tax.
Show All Text