Non-Medical Expenses in Health Insurance Explained

Learn about non-medical expenses in health insurance, how they impact your claim, and ways to manage additional costs effectively.
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3 min
17-June-2025

Health insurance is a vital financial safety net that helps you manage medical expenses during emergencies. While it covers hospitalisation, treatments, and surgeries, not all expenses incurred during treatment are reimbursed. Many health insurance policies exclude what are known as non-medical expenses—costs that often lead to unexpected out-of-pocket payments.

This is where knowing the non medical expenses list IRDA becomes crucial. By understanding what’s excluded, you can make smarter insurance choices and better plan for unforeseen costs.

Non-medical expenses refer to items and charges during hospitalisation that are not directly related to treatment or surgery. These include consumables, personal comfort items, and administrative charges. While they seem minor, their cumulative cost during extended hospital stays can be significant.

Some common examples include:

  • Surgical gloves
  • Face masks and tissues
  • Admission or registration charges
  • Hand sanitizers and cotton rolls
  • Thermometers and nebulisers
  • Hospital slippers and personal toiletries

These are typically not covered under base health insurance policies, unless you opt for a rider or add-on cover.

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List of non-medical expenses in health insurance

Non-medical expenses in health insurance are costs incurred during hospitalisation that are not directly associated with medical treatment. Since these are typically excluded from standard health insurance policies, they often lead to out-of-pocket spending for patients.

The Insurance Regulatory and Development Authority of India (IRDAI) categorises these expenses into three key groups: consumables, administrative charges, and personal comfort items. Common examples include:

  • Syringes, gloves, and bandages
  • Admission and hospital registration fees
  • Toiletries and basic supplies
  • Food and accommodation for attendants
  • Non-essential services like air conditioning (in non-critical cases)

While each item may appear insignificant on its own, their cumulative cost can become substantial during extended hospital stays.

Being aware of the IRDAI-defined non-medical expense categories enables policyholders to plan hospitalisation costs more effectively. Many insurers now offer customisable add-on covers that include select non-medical expenses, offering broader financial protection.

By thoroughly reviewing policy terms before purchasing, and opting for add-ons when necessary, individuals can ensure better clarity on coverage and minimise surprise expenses. Ultimately, smart financial planning and the right insurance options go a long way in managing non-medical costs during medical emergencies.

Non-Medical Expenses Not Covered Under Health Insurance

Health insurance policies often exclude certain non-medical expenses incurred during treatment, hospital stay, or procedures. These costs, although part of the overall hospital bill, are not reimbursable under standard health insurance plans. Here's a breakdown of commonly excluded items across different stages of medical care:

Non-medical expenses during treatment

The following items used during treatment are typically not covered under health insurance:

  • Registration or admission charges
  • Disinfectants, spirit, and hydrogen peroxide
  • Infusion pump charges
  • Fees for nutritionists or dieticians
  • Urine containers
  • Diabetic footwear
  • Antiseptic mouthwash
  • Blood reservation charges
  • Vaccination costs
  • HIV kits

Non-medical expenses during hospital room stay

These personal comfort or general-use items used during hospitalisation are usually excluded from claims:

  • Patient gowns
  • Hand wash and tissue paper
  • Pulse oximeter charges
  • Housekeeping charges
  • Hot or cold packs
  • Toothbrush and toothpaste
  • Comb, slippers, and shower caps
  • Foot covers and ear buds

Non-medical expenses during surgical procedure

The following items associated with surgical or diagnostic procedures are not payable under standard policies:

  • Surgical blades and gauze
  • Bandages and cotton rolls
  • Disposable razors and shaving items
  • Charges for arthroscopy or endoscopy instruments
  • Harmonic scalpel blades and surgical drills
  • Eye pads and aprons
  • Hair removal cream

Other commonly excluded medical expenses

These general healthcare-related expenses are also non-reimbursable:

  • Needles, syringes, and sterilised injections
  • Medicine boxes and digestion gels
  • Referral doctor’s fees
  • Paper gloves
  • Washing and laundry services
  • Barber charges

Optional Items Not Covered

Certain lifestyle, convenience, or optional-use items are considered non-essential and hence excluded:

  • Thermometers and nebuliser kits
  • Mineral water and outside food
  • Laundry or attendant charges
  • Baby food
  • Belts, braces, and carry bags
  • Beauty or grooming services

Why do health insurance policies exclude non-medical costs

Health insurance policies primarily focus on covering medically necessary expenses, ensuring funds are directed toward essential treatments and procedures. Excluding non-medical costs helps insurers keep premiums affordable while preventing misuse of claims.

The IRDAI has set clear guidelines on non-medical expenses to standardise policies across insurers. This prevents unnecessary claims that may inflate healthcare costs and lead to higher premiums for all policyholders.

Additionally, non-medical expenses are often considered discretionary rather than essential for treatment. Items such as toiletries, hospital admission kits, and extra bed charges for attendants fall outside the scope of medical necessity.

By excluding these costs, insurers ensure that claims focus on essential treatments rather than additional comfort-based services. However, policyholders can opt for top-up plans or riders that cover some of these expenses. Understanding these exclusions helps individuals plan for additional costs in advance.

Being aware of excluded costs and making informed choices can significantly reduce financial strain during medical emergencies.

How to minimise non-medical expenses in your insurance claim

Reducing non-medical expenses can help manage overall healthcare costs. Here are some strategies:

  • Choose a comprehensive policy – Look for plans that offer wider coverage, including consumables and additional hospital services.
  • Opt for add-on covers – Some insurers provide riders that cover specific non-medical costs like consumables or administrative charges.
  • Check hospital agreements – Network hospitals often have cashless treatment options, reducing unnecessary out-of-pocket expenses.
  • Review hospital bills – Always verify itemised bills to identify and dispute any unnecessary non-medical charges.
  • Limit additional services – Avoid extra room charges, special meals, or personal comfort items that are not covered under insurance.
  • Use employer-provided benefits – Some corporate insurance policies offer higher coverage, reducing personal expenses.
  • Maintain emergency funds – Having separate savings for non-medical expenses ensures financial preparedness during hospitalisation.

Can non-medical expenses be covered under any policy

Yes, some insurers offer add-on covers to include non-medical expenses. Here are the options available:

  • Consumables cover – Some insurers provide riders for medical consumables, ensuring coverage for items like gloves, syringes, and disinfectants.
  • Corporate insurance benefits – Certain employer-provided health insurance policies may include a broader range of non-medical expenses.
  • Top-up and super top-up plans – These additional plans help cover costs that basic policies exclude, including administrative fees.
  • Daily cash benefit plans – Some insurance providers offer fixed daily allowances to cover hospital-related non-medical costs.
  • Customisable coverage – Some policies allow flexible add-ons, ensuring expenses like special meals or additional medical accessories are covered.
  • Before purchasing a policy, it is essential to compare different plans and check for available add-ons to ensure comprehensive coverage. Opting for broader policies with relevant riders helps minimise out-of-pocket expenses.

Things to remember about non-medical expenses in health insurance

Before purchasing a policy, it is essential to compare different plans and check for available add-ons to ensure comprehensive coverage. Opting for broader policies with relevant riders helps minimise out-of-pocket expenses.

Understanding non-medical expenses is essential to avoid unexpected costs during hospitalisation. Here are a few important points to keep in mind:

1. Non-medical expenses are not covered by default

As per IRDAI guidelines, non-medical expenses incurred during hospitalisation—such as gloves, toiletries, or registration charges—are excluded from standard health insurance coverage. These must be borne out-of-pocket unless additional coverage is opted for.

2. IRDAI’s list of non-medical items is standardised

The list of excluded items is uniformly outlined by IRDAI and is generally included in your policy documents. This helps ensure transparency and consistency across insurers.

3. Always review your policy documents

Before hospitalisation or treatment, go through your policy terms carefully. Understanding the non-medical exclusions in advance can prevent unpleasant surprises during the claim settlement process.

4. Awareness can help you minimise out-of-pocket costs

Being informed about what’s not covered empowers you to plan better. It helps reduce unnecessary spending on items that won’t be reimbursed, thereby lowering your out-of-pocket burden.

5. Add-on covers can help

Some insurers offer a consumables or non-medical expenses add-on. By paying a small additional premium, you can get coverage for many items typically excluded—offering a more comprehensive financial shield during hospital stays.

Conclusion

Understanding non-medical expenses in health insurance is crucial for avoiding unexpected costs. While standard policies cover essential medical treatments, they exclude expenses like consumables, personal comfort items, and administrative fees. These exclusions can lead to additional financial strain during hospitalisation.

However, insurers offer add-on covers and top-up plans to include certain non-medical expenses. Policyholders should carefully review their policies, check for available riders, and compare different plans to find the most comprehensive coverage.

By making informed decisions, choosing the right coverage, and managing hospital expenses wisely, individuals can reduce financial stress during medical emergencies. Always stay updated with policy terms and consider extra coverage options to safeguard against unexpected medical costs.

For those seeking a convenient and reliable way to explore health insurance plans, consider Bajaj Finance Insurance Mall. We partner with numerous insurers, providing a diverse selection of health plans to cater to varying needs and budgets. Our online platform allows you to effortlessly compare policies, and select the ideal plan to safeguard your health and finances. With Bajaj Finserv, securing the right health insurance coverage is a hassle-free and informed decision.

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Frequently asked questions

What are non-medical expenses in health insurance?
Non-medical expenses in health insurance are costs not directly related to medical treatment but incurred during hospitalisation. These include consumables, administrative fees, and personal comfort expenses. Items like gloves, syringes, toiletries, and special meals fall under this category. Since standard policies exclude these costs, patients often have to pay out of pocket. Some insurers offer add-on covers that include consumable expenses. Policyholders should review their policies carefully and consider riders that cover non-medical costs to minimise financial burdens. Always check hospital bills to identify non-medical charges before making payments.

How do insurers classify non-medical expenses?
Insurers categorise non-medical expenses into different types. Consumables include gloves, syringes, and bandages. Administrative charges cover hospital registration, admission fees, and medical record printing. Personal comfort expenses involve toiletries, mineral water, air-conditioning, and extra bed charges for attendants. The IRDAI has standardised exclusions, ensuring that only medically necessary costs are covered. While standard policies exclude these expenses, top-up plans or riders can help cover some of them. Always check policy details and hospital agreements to minimise out-of-pocket expenses.

Is there a way to claim non-medical expenses in health insurance?
Yes, some insurers offer riders or add-on covers that cover non-medical expenses. Consumables benefit riders help pay for items like syringes and gloves. Daily hospital cash plans provide a fixed amount per day, which can be used for additional expenses. Certain corporate health insurance policies may include non-medical costs, offering broader coverage. Reviewing different policies and choosing the right add-ons ensures better financial protection. Always check your policy terms and consult your insurer about available coverage options for non-medical expenses.

What are non-medical expenses in health insurance?
Non-medical expenses in health insurance are costs not directly related to medical treatment but incurred during hospitalisation. These include consumables, administrative fees, and personal comfort expenses. Items like gloves, syringes, toiletries, and special meals fall under this category. Since standard policies exclude these costs, patients often have to pay out of pocket. Some insurers offer add-on covers that include consumable expenses. Policyholders should review their policies carefully and consider riders that cover non-medical costs to minimise financial burdens. Always check hospital bills to identify non-medical charges before making payments.

Does insurance cover non-medical expenses?

Generally, no—most standard health insurance policies do not cover non-medical expenses. These include costs not directly related to treatment, such as:

  • Registration/admission fees
  • Gloves, syringes, and bandages
  • Toiletries and personal care items
  • Attendant food and accommodation
  • Housekeeping or administrative charges

However, some insurers now offer add-on covers (like Consumables Cover or Non-Medical Expenses Cover) that can be purchased separately to include these costs in your policy.

What is the non-medical limit in insurance?

Typically, there is no fixed “non-medical limit” in health insurance policies. That’s because non-medical expenses are excluded entirely unless you opt for a specific add-on.

However, if your insurer does cover some non-medical costs via an add-on, they may specify:

  • A maximum cap or limit on reimbursement (e.g., up to ₹10,000 or 5% of the sum insured)
  • Conditions under which coverage is allowed (e.g., only during hospitalisation or with certain illnesses)

Always refer to your policy schedule or the IRDAI’s non-medical expenses list to know the exclusions and coverage caps.

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