Bajaj Finserv Health

Bajaj Finserv Health – Health Prime at a membership fee of Rs. 699

Key features and benefits

  • Comprehensive health plan at Rs. 699

    Comprehensive health plan at Rs. 699

    Health Prime membership plan offers tele/video consultations, discounts on medicines, radiology and lab tests, and annual health check-ups, and enjoy benefits worth Rs. 15,000.

  • Unlimited doctor consultations

    Unlimited doctor consultations

    Get unlimited tele/video consultation with verified doctors after availing this plan.

  • Lab tests coverage

    Lab tests coverage

    Avail lab test package up to Rs. 7,000 with multiple visits.

  • Radiology expenses coverage

    Radiology expenses coverage

    Get a 10% discount on pathology or radiology tests at all Bajaj Finance Health Prime Network Hospitals and labs.

  • Discount on medicines

    Discount on medicines

    Get a 10 % discount on medicines at network hospitals across India.

Eligibility criteria and documents required

You need to fulfil the following criteria to buy Health Prime plan. If you meet all the eligibility criteria, we will need a few details to complete your application process. 

Eligibility criteria

  • Nationality: Indian
  • Age: 18 - 75 years

Documents required

No documents are required to buy the plan.
You only need to provide the following details at the time of buying the plan:

  • Name
  • Address
  • Email address
  • Mobile number

Step-by-step guide to buy this plan

  • Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    Step 4

    If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.

  • Step 5

    Step 5

    In case you are a new customer buying the plan, you will need to fill in the details. Provide your name, address, email address and phone number.

  • Step 6

    Step 6

    After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.

  • Step 7

    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    Download the plan document from ‘My Account’ after 5 to 7 working days from the purchase date.

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Plan details

Here’s a quick look at the plan details of Health Prime plan:

Plan details Description
Coverage Unlimited doctor consultations | Lab test facilities | discounts on radiology and pathology tests and medicines
Membership fee including GST (in Rs.) 699
Plan tenure 1 year

Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the Health Prime plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Unlimited doctor consultations Video or teleconsultation with verified doctors
Lab tests Avail lab test facilities
Radiology 10% off on radiology and pathology tests at Bajaj Finserv Health Prime network hospitals and labs
Medicines 10% discount on medicines at all major hospitals across India
Key exclusions Description
Physical/ in-clinic doctor consultation In-clinic doctor consultations
Doctor’s procedures Coverage for any procedures or diagnostics undertaken by the doctor
Carry forward There is no option to carry forward the unavailed benefit even on the repurchase of the plan
Non-network Discounts utilised outside the Bajaj Finserv Health Prime network

How to claim for lab and radiology benefits

You can claim lab and radiology benefits under the Health Prime plan in the following ways:

  • Bajaj Finserv Health app

    Bajaj Finserv Health app

    1. Download the app and sign-up using the registered mobile number
    2. Under ‘My Health Plans’, select the purchased plan
    3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’

  • Bajaj Finserv Health website

    Bajaj Finserv Health website

    1. Sign-up on the Bajaj Finserv Health website
    2. Under ‘My Health Plans’, select the purchased plan
    3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in

  • E-mailing the customer care team

    E-mailing the customer care team

    1. Email to customercare@bajajfinservhealth.in
    2. Attach a scanned copy of the invoice with all details clearly visible
    3. Mention details like hospital/lab name, patient name, and bill amount
    4. Attach membership document received at the time of purchase and the invoices for all expenses being claimed

How to claim for network discount benefits

You can claim network discount benefits under the Health Prime plan in the following ways:

  • Select the network discount benefit

    Select the network discount benefit

    Go to your plans and select network discount benefit along with the type of discount you want

  • Select a hospital/lab near you

    Select a hospital/lab near you

    Select any hospital/lab near your area from the list of providers within the prime network

  • Share the voucher

    Share the voucher

    Share voucher received on SMS with hospital/lab on date of visit and claim discount

  • Physical visit

    Physical visit

    1. You can also view the list of labs and hospitals available on the Bajaj Finserv Health App
    2. Go to any of the 3,500+ labs and hospitals within the prime network
    3. Share your registered mobile number with the lab or hospital
    4. Get up to 10% discount on various services under the network discount benefit

  • Select the date of visit

    Select the date of visit

    Enter the date when you wish to visit the hospital/lab and generate a voucher

  • Customer care

    Customer care

    You can connect with the customer support team on 020 - 48562555 or drop a mail to customercare@bajajfinservhealth.in

Frequently asked questions

How is the Health Prime plan beneficial?

This is a curated and comprehensive plan that offers members a wide variety of benefits. These benefits include unlimited tele-health services with doctors and specialists and network discounts on medicines and lab tests.

How can I contact customer care to get information?

You can call the Bajaj Finserv Health helpline number 020-4856-2555 or email at customercare@bajajfinservhealth.in

What is the membership fee that I need to pay for the Health Prime plan?

You need to pay an annual membership fee of Rs. 699 to buy the Health Prime plan. This plan offers unlimited tele/video-consultation, lab-tests, discounts on medicines and annual health check-ups.

How to apply for the Health Prime plan?

1. Click on ‘Buy Now’ button on this page.
2. Enter your personal details and your mobile number registered with us and press the ‘Proceed’ button.
3. Enter the One Time Password (OTP) received on your registered mobile number for verification.
4. If your mobile number is present in our records, pre-filled details will appear on the form will be you will need to review the details.
5. In case you are a new customer buying the plan, you will need to fill in the details required.
6. After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.
7. Download the plan receipt instantly or from ‘My Account’. You can download it after 5 to 7 working days from the date of purchase of the plan.

What is the coverage under the Health Prime plan?

The plan covers unlimited doctor consultations and lab tests. Also, get a 10% discount on radiology and pathology tests and medicines. This is only available at Bajaj Finserv Health network hospitals across India.

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Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of third-party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd. (BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider. The product and services or benefits assured under the product shall be governed by respective partner’s product T&Cs and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value-added services, etc. are authentic and solely based on the information received from the respective value-added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.