Bajaj General Insurance Customer Care | Contact Details

Bajaj General is a leading name in the Indian insurance industry, providing a range of comprehensive insurance products to individuals, businesses, and institutions alike. As a customer, you might have some queries or grievances concerning your insurance policy or claims. For example, understanding the claim process of the car insurance policy availed from the company. In such cases, you can contact Bajaj General customer care number for the necessary assistance.

Bajaj General Insurance customer care number

You can stay connected with Bajaj General General Insurance by installing their 'Caringly Yours' application to access multiple services like filing claims through Motor OTS and Health CDC, adding your policies, saving E-cards, and managing your policies.

Additionally, Bajaj General Insurance is also present on popular social media platforms like Twitter, Facebook, and Instagram.

You can get a range of assistance from Bajaj General customer care, including:

• Policy information: You can call the customer care number and get information on the different insurance products offered by Bajaj General, their features, benefits, coverage, premiums, etc.
• Policy purchase: If you wish to buy a new insurance policy from Bajaj General, you can get assistance from the customer care team on the application process, required documents, premium payment options, etc.
• Policy renewal: In case your insurance policy is due for renewal, you can call the customer care number and get assistance on the renewal process, documents required, payment options, etc.
• Claims assistance: If you need to file a claim for your insurance policy, you can contact the customer care team for guidance on the process, required documentation, claim settlement time, etc.
• Grievance redressal: If you have any queries or grievances concerning your insurance policy or claim, you can reach out to the customer care team for resolution. They will guide you through the grievance redressal process and ensure that your concerns are addressed in a timely manner.

If you have any grievances or complaints related to your insurance policy, you can follow the below steps for redressal:
 

• Step 1: Contact customer care: In case of any query or complaint, the first step is to contact the Bajaj General customer care number mentioned on the policy document or website. You can raise your concern to the customer care representative, and they will guide you with the further process.
• Step 2: Escalation to the grievance redressal officer: If your concern is not addressed to your satisfaction, you may escalate the matter to the grievance redressal officer. You can send an email to careforyou@bajajgeneral.com or contact the customer care team to get the contact details.
• Step 3: Approach Insurance Regulatory and Development Authority (IRDAI): If you are still not satisfied with the resolution provided by the grievance redressal officer, you may approach the Insurance Regulatory and Development Authority (IRDAI) for further action. You can file a complaint on their website or send a letter to their office.

Bajaj General has a dedicated customer care team that is always ready to provide the necessary assistance to its customers. You can reach out to them by calling the numbers provided for different types of insurance policies or sending an email.