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How to Connect with Bajaj Finserv Customer Care

  • Highlights

  • Call 86980 10101 for assistance or to avail our products and offers

  • Choose to get assistance in 9 languages

  • Get help via SMS by sending a code to 92275 64444

  • SMS 'SOL' to 9773633633 to learn about Personal Loans

Bajaj Finserv offers financial services like loans, investments and insurance policies across different locations in the country. Its reputation is built on the fact that Bajaj Finserv cares for its customers and provides near-instant redress for grievances. No matter what kind of customer you are, an existing customer or someone who just wants to inquire about Bajaj Finserv’s products and services, you can easily get assistance by dialing the Bajaj Finserv customer care number. Considering the diverse customer base we cater to, we also offer multilingual support for Hindi, Tamil, Telugu, Malayalam, Kannada, Bengali, Gujurati and Marathi speakers.

Read on to know how to contact Bajaj Finserv’s customer care team via phone so that you can get assistance for all your queries.


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Bajaj Finserv Customer Care Number

Bajaj Finserv values its customers and believes in quick redressals. Therefore, if you have any query, complaint or inquiry pertaining to products and services offered by Bajaj Finserv, you can directly contact the Bajaj customer care team by dialing 08698010101. You can also make a call if you simply need assistance, say to make a an online payment to Bajaj Finserv. Moreover, for your convenience and comfort, Bajaj Finserv lets you converse in 7 regional languages, apart from Hindi and English.

Note that if you are an existing Bajaj Finserv customer calling from a non-registered mobile number, then it is suggested that you have your EMI Card number or customer ID on hand for the purpose of verification.

Additional Read: How to Log In to Bajaj Experia Customer Portal?

As this is a pan-India number, searching online for the Bajaj Finserv customer care number for Chennai, Bajaj Finserv customer care number for Mumbai or Bajaj Finserv customer care number for Delhi is not necessary!

Nonetheless, while 86980 10101 is the general customer care number, certain additional product-specific numbers exist. For instance, for a LAP, the Loan Against property Customer Care Number is 86980 10101. Once again, it is a pan-India number and so, the Bajaj Finserv customer care number for Pune, the Bajaj Finance customer care number for Kolkata and the Bajaj Finance customer care number for Bangalore are all the same.

It’s also important to note that the above-mentioned service numbers are for existing customers only. Individuals enquiring about products must use a separate number. To understand this better, consider the customer care numbers for a personal loan, where customers can apply for a loan or view their offers.

Bajaj Finserv Personal Loan Customer Care Number

The collateral-free gives you access to a loan amount of up to Rs.25 lakh for a flexible repayment tenor of up to 60 months. Moreover, you can avail its Flexi Loan facility and withdraw from your sanction in parts any time you want to, without submitting multiple applications or paying additional charges. Here, interest in only applied on the borrowed amount and not the total loan amount. So, if you are interested in a Bajaj Finserv Personal Loan, SMS ‘SOL’ to 9773633633, the dedicated Bajaj Finserv Personal Loan customer care number for Personal Loan inquiries.

Additional Read: How to Know Bajaj Finserv Loan Status?

If you are an existing customer and want an update on your loan status or details, then SMS to +91 9227564444 from your registered mobile number. Read the table below to know which keyword you should use.

Keyword Details
GETEMAIL For information about your current email address
AP For a download link of the mobile app
CUSTID To receive your customer ID
LAN To get to know your loan account number
EMI LAN For information about your loan/EMI details
SOA To get your loan account statement
REPSCH To get details about the repayment schedule
NOC To get a No Objection Certificate
FEEDBACK To can give positive or negative feedback by sending SAT Y or SAT N, respectively

If you wish to call, as an existing customer, simply dial 8698010101.

Bajaj Finserv Customer Care Service via SMS

While the above-mentioned SMS codes help you gain assistance for personal loans, below is a list of generic keywords that can come in handy in other situations. Once again, remember to send messages to the Bajaj Finserv Personal loan customer care no. for SMS-based assistance, 9227564444.

Keyword Details
Experia For Experia login information
HELP For your loan’s current details
EMICARD For your EMI Card information
PIN For the 4-digit PIN to your EMI Card
UPD For updating your email ID
VAN For your Flexi Virtual Account number
BRANCH For information on the nearest Bajaj Finserv branch
NDC To get a No Dues certificate

Now that you know how to get assistance, help is just a phone call away, whether it’s to make a Bajaj Finserv online payment or to get information regarding repayment. Alternatively, you can access the Bajaj Experia customer portal, which is a one-stop destination where you can manage your loans, make payments, download statements, and even buy insurance policies.

The content of this document is meant merely for information purposes. The personal loan features mentioned in this article are subject to updation, completion, revision, verification and the same may change materially based on policy revisions. For more details, please visit our Personal Loan terms and conditions page here.

Personal Loan


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