Most vivo phones can exit safe mode using a simple restart. However, if the issue keeps returning, you may need to try additional troubleshooting steps. The table below compares the available methods and when to use them.
| Method | Erases data? | Best suited for |
|---|
| Restart the phone | No | Most situations |
| Exit from notification panel | No | When a Safe Mode notification appears |
| Power off + button combination | No | When restart does not work |
| Uninstall a faulty app | No | When safe mode keeps returning |
| Clear app cache and data | App data only | When a specific app is causing issues |
| Factory reset | Yes | Last resort |
In most cases, the first method is enough. If safe mode continues to appear, move through the remaining methods one by one.
Method 1: Restart your vivo phone
A normal restart is the quickest way to exit safe mode. It refreshes the system and clears temporary issues without affecting your personal data.
Steps:
- Press and hold the Power button.
- Tap Restart or Reboot from the menu.
- If Restart is unavailable, select Power Off.
- Wait until the phone shuts down completely.
- Press the Power button again to turn it back on.
- Check whether the Safe Mode label has disappeared.
Tip: Avoid touching the volume buttons while the phone is restarting.
Method 2: Turn off safe mode from the notification panel
Some vivo phones display a Safe Mode notification that lets you disable it directly.
Steps:
- Swipe down from the top of the screen.
- Open the notification panel.
- Look for a notification that says Safe Mode is On or Safe Mode Enabled.
- Tap the notification.
- Confirm the action if prompted.
- Wait for the phone to restart normally.
If the notification is not available, continue to the next method.
Method 3: Power off and restart using button combinations
This method can help if a normal restart does not work.
Steps:
- Press and hold the Power button.
- Select Power Off.
- Wait 20 to 30 seconds after the phone switches off.
- Press the Power button to turn it back on.
- Do not touch any volume keys during startup.
If the phone still enters safe mode:
- Press and hold the Power and Volume Down buttons together.
- Keep holding them for around 15 to 20 seconds.
- Allow the phone to restart completely.
Method 4: Uninstall the app causing the problem
A recently installed app may be forcing your phone into safe mode repeatedly.
Steps:
- Open Settings.
- Go to App Management.
- Tap App List.
- Select the app you suspect is causing the issue.
- Tap Uninstall.
- Confirm the removal.
- Restart the phone.
If you are unsure which app is responsible:
- Start with the most recently installed apps.
- Remove apps downloaded from unofficial sources first.
- Check whether the issue disappears after each removal.
Method 5: Clear cache and data of a problematic app
If you do not want to uninstall an app, clearing its cache and data may help.
Steps:
- Open Settings.
- Go to App Management.
- Select App List.
- Tap the affected app.
- Open Storage or Storage Usage.
- Tap Clear Cache.
- If needed, tap Clear Data.
- Restart the phone.
Keep in mind:
- Clearing cache removes temporary files.
- Clearing data resets the app.
- You may need to sign in again after clearing data.
Method 6: Factory reset your vivo phone
Use this method only when all other solutions fail. A factory reset removes all personal data and restores the phone to its original settings.
Steps:
- Back up photos, contacts, and important files.
- Open Settings.
- Go to System Management or System.
- Select Backup & Reset.
- Tap Erase All Data (Factory Reset).
- Confirm your choice.
- Wait for the reset process to complete.
- Set up the phone again and restore your backup.
Important:
- This process deletes all personal data.
- Make sure your backup is complete before proceeding.
- If the problem remains after a reset, contact an authorised vivo service centre.