A fixed deposit is considered a safe investment option as it provides you with secured returns. However, it’s important to manage your fixed deposit to maximise your returns and report if there are any discrepancies.
One of the most important tools that help you keep track of your ongoing fixed deposit is the statement of account. Your FD statement of account consists of details such as your deposited amount, maturity amount, interest rate and more. It also includes the details of the accrued interest amount.
If you’ve invested in Bajaj Finance Fixed Deposit, you can access all your FD-related documents in one place – Document Centre. You can access this section by visiting the customer portal- My Account on our website or using our app. In case you’ve spotted any error in the statement of account, you can use our customer care services to flag it.
With our ‘Raise a Request’ facility, you can raise a service request and get assistance from our representative who will help you to resolve your concern.
If you have an FD statement-related issue, you can follow these steps to raise a request using our customer portal – My Account.
- Go to My Account – Bajaj Finance customer portal by clicking on the ‘Raise a Request’ button on this page
- Enter your registered mobile number and the OTP to sign-in
- Verify your details using your date of birth and proceed
- Select ‘Fixed Deposit’ as your product
- You can then select the FD number for which you want to raise a request
- Choose the relevant query and sub-query type related to your concern
- Upload a supporting document if required and submit your request
If you’re using our app, you can follow these steps to raise a service request if there’s any FD-statement-related issue.
- Click on the ‘Raise a Request’ button on this page
- Select ‘Fixed Deposit’ as your product
- Then, choose the FD number for which you want to raise a service request
- Select the relevant query and sub-query type
- Upload the supporting document if needed and submit your request
Once your request is submitted, our representative will reach out to you within 48 business hours to guide you on further steps.
