How to Cancel UPI Mandate

Learn how to cancel a UPI mandate quickly and easily with these simple steps.
How to Cancel UPI Mandate
5 mins
09 Sept 2024
How to cancel UPI mandate: A Complete Guide

Unified Payments Interface (UPI) mandates allow users to automate recurring payments such as subscriptions, utility bills, and EMIs directly from their bank account. This feature offers convenience by eliminating manual payments but can become unnecessary or burdensome when users wish to stop a service. Understanding how to cancel a UPI mandate is crucial for managing your finances effectively. You can use the Bajaj Finserv app’s UPI feature to cancel the UPI mandate with ease.

How to cancel an e-mandate

Cancelling an e-mandate through UPI is a straightforward process but requires careful attention to detail. UPI mandates can be managed through the banking or UPI app used to create the mandate initially. Here is a step-by-step guide to cancelling your e-mandate:

Access your UPI app: Open the UPI-enabled app where the mandate was set up. This could be your bank's app or another third-party app that supports UPI transactions.

Locate the mandate section: Navigate to the mandate or autopay section within the app. This section usually lists all active and pending mandates associated with your UPI account.

Select the mandate to cancel: Find the specific mandate you wish to cancel. It should display details like the merchant name, amount, and frequency.

Initiate the cancellation: Click on the mandate, then select the option to cancel or revoke it. Confirm the action when prompted. This step may require authentication, such as entering your UPI PIN.

Confirmation of cancellation: After successfully initiating the cancellation, you should receive a confirmation message from your bank or the UPI app. Ensure you receive this confirmation to avoid unexpected payments.

Understanding the exact process can vary slightly depending on the UPI platform used, but the core steps remain the same.

What happens if UPI mandate fails?

A failed UPI mandate can cause disruptions in scheduled payments, leading to missed deadlines and potential penalties. Here are some common reasons why a UPI mandate might fail and what happens next:

Insufficient funds: The most common reason for mandate failure is insufficient funds in the linked bank account. Ensure your account balance covers the mandate amount before the due date to prevent failures.

Incorrect details: Mandates can also fail due to incorrect UPI ID, bank details, or other critical information. Verifying the mandate details during setup can help avoid such issues.

Technical issues: Occasionally, technical glitches within the bank or UPI service provider’s network can cause mandate failures. If this happens, you might need to reinitiate the mandate or contact your service provider for assistance.

Expired mandate: Mandates have a predefined validity period. If this period expires without renewal, the mandate will automatically fail.

If a UPI mandate fails, the user is usually notified via SMS or email. The notification should outline the reason for failure and suggest corrective measures. It is important to act quickly to address any issues to maintain uninterrupted service. For further details on managing such situations, explore the benefits of using Bajaj Finserv app.

Steps to cancel a UPI mandate

Cancelling a UPI mandate involves a few straightforward steps, regardless of the platform used. Below is a guide to help you navigate the cancellation process effectively:

Open the UPI application: Start by logging into your UPI-enabled application where the mandate is active.

Find the mandate section: Access the specific section dedicated to mandates or autopay instructions. This might be listed under payments, bill pay, or similar tabs.

Select the mandate: Review the list of active mandates and choose the one you wish to cancel. Ensure all details match before proceeding.

Initiate cancellation: Click on the cancel or revoke option next to the selected mandate. You may be required to enter your UPI PIN or complete additional security steps to confirm the cancellation.

Confirm the action: After confirming, check for a cancellation confirmation message or email from your bank or UPI service provider. Keep this confirmation for your records.

Understanding the cancellation process is crucial to avoid unintended transactions. To learn more about UPI mandate limits and transactions, visit UPI Transaction Limits.

Managing UPI mandates effectively is essential for maintaining control over your finances. Cancelling a UPI mandate is a simple yet crucial step when stopping a recurring payment or subscription. It involves navigating your UPI-enabled app, locating the specific mandate, and following the prompts to cancel it. Ensuring a mandate is cancelled correctly will prevent unexpected charges and help you manage your funds better. Always confirm the cancellation through the app or your bank’s notification to avoid any lapses.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

How long does the UPI mandate last?
UPI mandates generally last for the duration specified during their setup, ranging from a few weeks to several years. The exact duration will be mentioned in the mandate details within your UPI app.

How do I check my UPI mandate status?
To check your UPI mandate status, open the UPI app and navigate to the mandate or autopay section. Here, you can view all active, pending, and cancelled mandates, along with their status.

What is the UPI mandate revoked?
A revoked UPI mandate means that the recurring payment instruction has been cancelled by the user or by the system due to certain conditions like expiry or policy violations.

Can I reactivate a cancelled UPI mandate?
No, once a UPI mandate is cancelled, it cannot be reactivated. You would need to create a new mandate for the recurring payment.

Are there any charges for cancelling a UPI mandate?
Cancelling a UPI mandate is usually free, but it is always best to check with your bank or UPI service provider for any specific terms or charges.

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