How To Update Your Personal Loan Details

Keeping your personal loan details updated helps maintain accurate records for communication and repayments. You can update eligible information online, change your repayment bank account, submit required documents and track requests through available service channels.

• Update eligible mobile number, email ID, address, PAN, date of birth, KYC and bank account details.
• Use My Account or the Bajaj Finance app to submit eligible personal loan detail updates.
• Complete required verification and provide supporting documents for changes that need additional checks.
• Register a new repayment bank account before relying on it for future EMI deductions.
• Check updated records, request status and repayment details after submitting a change.

Personal loan details that can be updated may include personal, contact and bank account information, depending on the type of change required. Keeping these records current helps ensure that your loan-related communication and repayment information remain accurate.

Common details that may require an update include:

• Mobile number: Update your registered contact number if it has changed.
• Email ID: Keep your registered email address current for relevant communication.
• Address: Update your saved residential address when you relocate.
• PAN details: Correct or update your PAN information where required.
• Date of birth: Request a correction if the date recorded in your profile is inaccurate.
• KYC details: Update eligible KYC information when required.
• Bank account details: Change the registered repayment account when your EMI deduction account changes.

The available process depends on the specific information you want to change. Some updates can be completed online, while others may require a service request and supporting documents.

How to update personal loan details online?

You can update eligible personal and contact details online through My Account or the Bajaj Finance app, depending on the service available for your loan account. The process may require OTP-based verification and supporting documents for certain changes.

Through My Account

1. Sign in to My Account using your registered mobile number and OTP.
2. Verify your details using the information requested on the portal.
3. Go to the Profile or relevant service section.
4. Select the personal or contact detail you want to update.
5. Choose Edit and enter the updated information.
6. Complete any required verification or document submission.
7. Submit the request and check for confirmation of the update.

Through the Bajaj Finance app

1. Sign in using your registered mobile number and OTP.
2. Access your profile or relevant loan/service section.
3. Select the personal or contact detail you want to update.
4. Choose Edit and enter the updated information.
5. Complete any required verification or document submission.
6. Submit the request and check for confirmation.

The available options and exact steps may vary depending on the type of detail being updated and the services available for your loan account. For details such as PAN or date of birth, you may need to raise a request and provide supporting documents through the applicable service channel.

You can request a change to the bank account used for personal loan EMI repayments through My Account or the Bajaj Finance app, depending on the services available for your loan account. Register the new account before relying on it for future EMI deductions.

The process is as follows:

1. Sign in to My Account or the Bajaj Finance app using your registered mobile number and OTP.
2. Complete the required verification to access your loan account and available services.
3. Go to Bank details, Documents, or the relevant loan or service section.
4. Select Change your bank details.
5. Choose Change against the relevant loan account, where available.
6. Enter the required details of the new bank account, such as the account number and IFSC.
7. Complete the applicable mandate registration or authentication process.
8. Submit the request and check for confirmation.

Changing the repayment bank account does not change the loan terms, EMI amount or repayment schedule. Continue monitoring your existing repayment arrangement until the new bank details and mandate, where applicable, are successfully registered. The available options and exact steps may vary based on your loan account and the services available.

What documents are required to update personal loan details?

The documents required depend on the type of personal loan detail being changed and the verification applicable to that request. You may need to provide identity or other supporting documents for certain updates. Keep the relevant documents available before submitting a request. 

These may include:

The exact documents and verification process may vary depending on the requested change. Provide the required documents through authorised channels.

Track your request: Use the personal loan application tracker to monitor your modification request’s progress.

After submitting a request, verify that the updated information is correctly reflected in your records and that your loan repayment arrangements remain unchanged unless a specific change has been approved. My Account can be used to view loan information, repayment details and available service options.

Check the following after making an update:

• Updated information: Confirm that the changed personal, contact or bank details are correct.
• Loan account: Check that the relevant personal loan is linked to your account.
• EMI schedule: Continue following the existing due dates and repayment amounts.
• Bank account: If you changed your repayment account, ensure the new details have been successfully registered.
• Documents: Keep any confirmation or updated records available for future reference.
• Service request: If you raised a request for a change that cannot be completed directly online, track the request through the available service channel.

If the requested information does not appear correctly or you cannot complete the update, use the official service request or customer support route to seek clarification.

How long does it take to update personal loan details?

The time required to update personal loan details depends on the type of information being changed and the verification required for the request. Some updates may be processed after successful verification, while others may require supporting documents or additional checks. There is no single processing time that applies to every type of personal loan detail update. Bank account changes may involve additional mandate registration or authentication, while changes to PAN, date of birth or other key records may require document verification. After submitting an update request, check the applicable service channel for confirmation or status information. If additional documents or information are requested, provide them through an authorised channel. Continue using the existing details for applicable loan-related requirements until the requested change is confirmed. The exact processing time and available update options may vary depending on the loan account, type of request and verification process.