GESCOM Electricity Helpline Number: Empowering Consumers with Efficient Support

Explore GESCOM’s customer care services, including toll-free helpline numbers and online complaint registration. Get reliable support for billing queries, power outages, and meter-related concerns.
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GESCOM Electricity Helpline Number: Empowering Consumers with Efficient Support
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4 mins read
19 Feb 2024

The Gulbarga Electricity Supply Company Limited (GESCOM) plays a crucial role in ensuring uninterrupted power supply to the people of Karnataka.

As part of its commitment to customer service, GESCOM provides dedicated helpline numbers for consumers to address their concerns promptly.

In this article, we delve into the details of how consumers can seek assistance and report issues related to their electricity bills.

How can I complain about GESCOM electricity bill?

If you encounter any problems with your GESCOM electricity bill, follow these steps to register a complaint:

  1. Call the helpline: Dial the toll-free customer care number 1902 to connect with GESCOM’s helpline. Experienced representatives are available to assist you with billing queries, meter readings, and other related issues.
  2. Lodge an online complaint: Visit the official GESCOM portal and navigate to the complaint section. Here, you can lodge an online complaint by providing relevant details such as your consumer number, address, and a brief description of the issue. The portal ensures efficient tracking and resolution of complaints.
  3. SMS complaints: For quick assistance, type “GESCOM” and send an SMS to 58888. This service allows you to report billing discrepancies, power outages, or any other concerns directly from your mobile phone.

What are the customer care numbers in GESCOM electricity bill?

GESCOM offers multiple customer care channels to cater to consumers’ needs:

  1. Helpline number (1902): This toll-free number is accessible 24/7. Whether you have questions about your bill, need assistance during power cuts, or want to report a faulty meter, dial 1902 for prompt support.
  2. SMS service (58888): Send an SMS with the keyword “GESCOM” to 58888 to register your complaint. This convenient option ensures that your concerns reach the right authorities swiftly.
  3. Online portal: Visit the official GESCOM website and explore the complaint section. Here, you can submit detailed complaints, track their status, and receive timely updates.

Conclusion

GESCOM’s commitment to customer satisfaction extends beyond just providing electricity.

By offering accessible helpline numbers and efficient complaint resolution mechanisms, GESCOM ensures that consumers receive reliable support.

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