Do You Have to Manually Create a FASTag Wallet?

To understand the FASTag wallet creation process, it is essential to first differentiate between the FASTag wallet, tag balance, and account. Each term refers to a specific component of the FASTag ecosystem.

Tag vs wallet vs account – what each term means

Here is a quick breakdown of these terms:

• FASTag Tag: The physical RFID-enabled sticker affixed to your vehicle's windshield. It facilitates automatic toll deduction at plazas.
• FASTag Wallet: A digital wallet linked to your FASTag, where funds are stored for toll payments.
• FASTag Account: Your registered account with the issuer bank or service provider, which manages your wallet, tag, and transactions.

Understanding these distinctions is crucial to managing your FASTag efficiently.

Does your FASTag wallet get created automatically?

In most cases, a FASTag wallet is automatically created when you purchase a FASTag from an issuer bank or service provider. However, the process depends on the issuer and the platform you choose.

• Automatic Wallet Creation: If you purchase your FASTag from a certified issuer like Bajaj Finserv, your wallet is typically created during the registration process.
• Manual Wallet Creation: In some cases, users may need to manually create their wallet, especially if the automatic process is incomplete or if additional details are required.

When automatic wallet creation happens

Automatic wallet creation occurs under specific circumstances:

• Issuer Bank FASTag: When you buy a FASTag directly from a bank like Bajaj Finserv, your wallet is set up during the application process.
• NHAI Wallet: If you purchase a FASTag through the National Highways Authority of India (NHAI), a wallet may be created automatically.

It is advisable to confirm wallet creation by logging into your FASTag account or contacting your issuer’s customer service.

There are instances where you may need to manually create a FASTag wallet. This typically happens when:

• Your wallet was not created during the initial registration process.
• Additional KYC verification is required.
• You want to link your FASTag to a new service provider like Bajaj Finserv.

In such cases, manual wallet creation ensures uninterrupted toll payments and account management.

How to create your FASTag wallet manually with Bajaj Finserv

Creating your FASTag wallet manually with Bajaj Finserv is a straightforward process. Follow these steps:

Pro Tip: Ensure that your mobile number and email ID are updated and verified for seamless communication and updates.

To set up your FASTag wallet with Bajaj Finserv, you will need to provide certain documents and follow a structured process. Here is a summary:

What you need to check after wallet creation – linking tag, KYC, recharge

After setting up your FASTag wallet, ensure the following steps are completed:

• Link Your Tag: Confirm that your FASTag is linked to your Bajaj Finserv wallet.
• Complete KYC: Verify that your KYC documents are approved to avoid transaction failures.
• Recharge Wallet: Add sufficient funds to your wallet to ensure uninterrupted toll payments.

Common issues if you skip manual wallet creation or assume auto creation

Skipping manual wallet creation or assuming that it has been done automatically can lead to several issues. These include:

• Toll Payment Failures: Without a wallet, your FASTag cannot process toll payments.
• Recharge Errors: You may face difficulties in recharging your tag balance.
• Negative Balance: Unpaid tolls may result in a negative balance, affecting your FASTag usage.

Impact on toll payments, recharge failures, negative balance

Here are some potential consequences of skipping wallet creation:

• Toll Payments: Transactions will fail if your FASTag is not linked to an active wallet.
• Recharge Failures: Adding funds to your tag will not be possible without a wallet.
• Negative Balance: Unpaid tolls can lead to penalties and affect your FASTag status.