Documents needed for claiming bike insurance

Read this article to know what documents are needed for claiming your bike insurance
Documents needed for claiming bike insurance
3 min
25-February-2025
Bike insurance claims are crucial in ensuring financial protection against unforeseen damages or accidents involving your two-wheeler. Whether it’s an accident, theft, or natural calamity, filing a bike insurance claim allows you to recover losses and get your vehicle repaired without financial strain. To ensure a smooth process, it is essential to understand the required documents, steps to submit them, and potential mistakes to avoid. Properly filing a claim ensures timely approval and minimizes hassles. Many policyholders face issues due to incomplete documentation or errors in their applications. By being aware of the necessary details, you can make the process seamless. Additionally, checking your bike insurance details before filing a claim can help in verifying coverage. This guide provides a step-by-step approach to document submission, key considerations, and common mistakes to avoid when making a bike insurance claim.

Documents required for filling a bike insurance claim

Insurance policy document: A copy of the valid insurance policy is mandatory.

Duly filled claim form: Obtain it from the insurer and fill in all the required details accurately.

Copy of Registration Certificate (RC): This verifies the ownership and registration of the bike.

Driving license: The driver’s valid license at the time of the incident is necessary.

FIR copy (if applicable): Required in cases of theft, third-party damage, or serious accidents.

Repair bills and estimates: If claiming for damage, bills and estimates from an authorized garage are needed.

Original tax receipts: Ensure that the road tax payment is up to date.

Bank details: Required for claim settlement if a cashless option is not available.

Photographs of the damaged bike: Visual proof of damages helps in claim assessment.

No Objection Certificate (NOC): If the bike is financed, an NOC from the lender might be needed.

Authorisation letter: If the claim is filed through an agent or representative.

Things to consider while filling bike insurance claim

Verify your coverage: Check the policy to confirm if the damage is covered.

Inform the insurer immediately: Delay in reporting may lead to rejection.

Choose a network garage for cashless claims: This speeds up the process.

Ensure accurate claim form details: Any discrepancies may lead to rejection.

Keep all required documents ready: Missing documents can cause delays.

Understand depreciation deductions: The insurer might not cover the full cost of repairs.

Check if FIR is required: Some cases necessitate an FIR for claim processing.

Do not repair the bike before the survey: The insurer needs to assess damages first.

Estimate repair costs correctly: Get quotes from authorized garages.

Know your No Claim Bonus (NCB): If you haven’t claimed before, NCB can reduce premiums.

Verify the claim timeline: Submitting late may lead to rejection.

Retain copies of all documents: Ensure you have backups in case needed later.

Steps to submit documents for bike insurance claim

Step 1: Notify the insurer: Inform them immediately after the incident.

Step 2: Fill out the claim form: Obtain it online or from the insurer and provide accurate details.

Step 3: Collect necessary documents: Gather all the documents listed earlier.

Step 4: File an FIR if needed: In case of theft or third-party damage.

Step 5: Submit documents to the insurer: You can do this online or at the insurer’s office.

Step 6: Schedule a survey: The insurance company sends a surveyor to assess the damage.

Step 7: Get repair estimates: Obtain a quotation from an authorized garage.

Step 8: Wait for claim approval: The insurer reviews the claim and approves it if everything is in order.

Step 9: Proceed with repairs: If approved, repair the bike at a network garage for cashless benefits.

Step 10: Receive reimbursement (if applicable): If not cashless, submit the repair bills for reimbursement.

Step 11: Track the claim status: Check your insurance claim status online for updates.

Common mistakes to avoid when submitting documents

Providing incorrect information: Any mismatch in details can lead to claim rejection.

Delaying claim intimation: Informing the insurer late may invalidate the claim.

Not filing an FIR when required: This is necessary for theft and major accidents.

Skipping required documents: Missing even a single document can delay processing.

Repairing the bike before survey: This may lead to rejection as the insurer needs to inspect the damage.

Claiming for non-covered damages: Ensure the damage is covered under your policy.

Not using a network garage: This could result in out-of-pocket expenses.

Failing to check the claim limit: Some policies have a maximum claim amount.

Overlooking No Claim Bonus (NCB): A past unclaimed year could provide a discount.

Not verifying the insurer’s requirements: Different insurers have different claim filing protocols.

Conclusion

Filing a bike insurance claim requires careful documentation and adherence to procedures. By preparing all necessary documents and following the correct steps, you can ensure a smooth claim process. Avoiding common mistakes further helps in expediting approval. Checking your bike insurance details before filing a claim ensures you meet the policy requirements. Always track your insurance claim status to stay updated on the progress. A well-executed claim process guarantees hassle-free reimbursement or cashless repairs, ensuring you get back on the road without financial stress.

Frequently asked questions

Do I need my bike’s original registration certificate for a claim?
Yes, your bike’s original Registration Certificate (RC) is typically required for a claim. If it's lost, you may provide a copy or apply for a duplicate RC with the RTO to proceed with the claim.

What should I do if I don’t have the repair bills for the claim?
If you don’t have repair bills, your insurer might not reimburse the repair costs. However, you can opt for a cashless claim at a network garage, where the insurer settles the bill directly with the repair center.

How long does it take to process a bike insurance claim once documents are submitted?
The processing time for a bike insurance claim varies by insurer but generally takes 7-30 days after document submission. Complex cases, such as theft or major accidents, may take longer due to additional verification.

Can I file a bike insurance claim without my driving license?
No, you cannot file a bike insurance claim without a valid driving license. If the rider at the time of the accident was unlicensed, the claim may be rejected, as it violates policy terms.

Show More Show Less

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

*Terms and conditions apply

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.

Explore and apply for co-branded credit cards online.

Invest in fixed deposits and mutual funds on the app.

Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.

Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.

Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on easy EMIs.

Shop from over 100+ brand partners that offer a diverse range of products and services.

Use specialised tools like EMI calculators, SIP Calculators

Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more