Documents required for filling a bike insurance claim
Insurance policy document: A copy of the valid insurance policy is mandatory.Duly filled claim form: Obtain it from the insurer and fill in all the required details accurately.
Copy of Registration Certificate (RC): This verifies the ownership and registration of the bike.
Driving license: The driver’s valid license at the time of the incident is necessary.
FIR copy (if applicable): Required in cases of theft, third-party damage, or serious accidents.
Repair bills and estimates: If claiming for damage, bills and estimates from an authorized garage are needed.
Original tax receipts: Ensure that the road tax payment is up to date.
Bank details: Required for claim settlement if a cashless option is not available.
Photographs of the damaged bike: Visual proof of damages helps in claim assessment.
No Objection Certificate (NOC): If the bike is financed, an NOC from the lender might be needed.
Authorisation letter: If the claim is filed through an agent or representative.
Things to consider while filling bike insurance claim
Verify your coverage: Check the policy to confirm if the damage is covered.Inform the insurer immediately: Delay in reporting may lead to rejection.
Choose a network garage for cashless claims: This speeds up the process.
Ensure accurate claim form details: Any discrepancies may lead to rejection.
Keep all required documents ready: Missing documents can cause delays.
Understand depreciation deductions: The insurer might not cover the full cost of repairs.
Check if FIR is required: Some cases necessitate an FIR for claim processing.
Do not repair the bike before the survey: The insurer needs to assess damages first.
Estimate repair costs correctly: Get quotes from authorized garages.
Know your No Claim Bonus (NCB): If you haven’t claimed before, NCB can reduce premiums.
Verify the claim timeline: Submitting late may lead to rejection.
Retain copies of all documents: Ensure you have backups in case needed later.
Steps to submit documents for bike insurance claim
Step 1: Notify the insurer: Inform them immediately after the incident.Step 2: Fill out the claim form: Obtain it online or from the insurer and provide accurate details.
Step 3: Collect necessary documents: Gather all the documents listed earlier.
Step 4: File an FIR if needed: In case of theft or third-party damage.
Step 5: Submit documents to the insurer: You can do this online or at the insurer’s office.
Step 6: Schedule a survey: The insurance company sends a surveyor to assess the damage.
Step 7: Get repair estimates: Obtain a quotation from an authorized garage.
Step 8: Wait for claim approval: The insurer reviews the claim and approves it if everything is in order.
Step 9: Proceed with repairs: If approved, repair the bike at a network garage for cashless benefits.
Step 10: Receive reimbursement (if applicable): If not cashless, submit the repair bills for reimbursement.
Step 11: Track the claim status: Check your insurance claim status online for updates.
Common mistakes to avoid when submitting documents
Providing incorrect information: Any mismatch in details can lead to claim rejection.Delaying claim intimation: Informing the insurer late may invalidate the claim.
Not filing an FIR when required: This is necessary for theft and major accidents.
Skipping required documents: Missing even a single document can delay processing.
Repairing the bike before survey: This may lead to rejection as the insurer needs to inspect the damage.
Claiming for non-covered damages: Ensure the damage is covered under your policy.
Not using a network garage: This could result in out-of-pocket expenses.
Failing to check the claim limit: Some policies have a maximum claim amount.
Overlooking No Claim Bonus (NCB): A past unclaimed year could provide a discount.
Not verifying the insurer’s requirements: Different insurers have different claim filing protocols.