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What is DigiYatra and how does it work
DigiYatra is a government-approved biometric digital travel initiative aimed at enhancing passenger convenience at airports. By leveraging facial recognition technology, DigiYatra allows passengers to experience faster check-ins, security clearances, and boarding processes. With this system, your face becomes your boarding pass, eliminating the need for physical tickets or repeated ID checks.
Currently, DigiYatra is available at select airports in India, with plans to expand its reach in the coming years. It is important to note that this service is only accessible to passengers who register through the DigiYatra app and meet the eligibility criteria.
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Documents Required for DigiYatra Enrollment
To enroll in DigiYatra, you need to provide specific documents and complete a verification process. Here is a detailed list of the requirements:
- Aadhaar-linked mobile number: Your mobile number must be linked to your Aadhaar for OTP-based authentication.
- Valid photo ID: You can use documents such as your passport, voter ID, or PAN card as identity proof.
- Email address: A valid email ID is required for communication and registration purposes.
- Flight ticket details: Ensure that the name on your flight ticket matches the name on your Aadhaar or ID proof.
How to verify your DigiYatra account
- Download the DigiYatra app from the Google Play Store or Apple App Store.
- Enter your Aadhaar-linked mobile number and verify it using the OTP sent to your phone.
- Upload a valid photo ID and a selfie for facial recognition registration.
- Link your flight ticket by entering your PNR number.
Once these steps are completed, your DigiYatra profile will be activated, and you can use it for seamless travel at DigiYatra-enabled airports.
List of Airports Supporting DigiYatra (2025)
As of 2025, DigiYatra is operational at several major airports across India, with more airports expected to adopt the technology soon. Here is a list of airports that currently support DigiYatra:
- Indira Gandhi International Airport, Delhi
- Kempegowda International Airport, Bengaluru
- Rajiv Gandhi International Airport, Hyderabad
- Chhatrapati Shivaji Maharaj International Airport, Mumbai
- Netaji Subhas Chandra Bose International Airport, Kolkata
- Chennai International Airport, Chennai
Pro Tip: Log in to the DigiYatra app to confirm whether your departure or arrival airport supports DigiYatra services.
Benefits of DigiYatra
DigiYatra offers several advantages that make air travel more convenient and efficient. Here are the key benefits:
- Seamless check-ins: Skip the long queues at check-in counters and proceed directly to security clearance.
- Paperless travel: With DigiYatra, you no longer need to carry printed boarding passes or multiple ID proofs.
- Enhanced security: The biometric verification system ensures that only verified passengers can access airport facilities.
- Time-saving: Facial recognition technology speeds up the boarding process, allowing you to save valuable time.
- Improved passenger experience: DigiYatra simplifies the overall travel process, making it stress-free and enjoyable.
Ready to streamline your travel? Complete your DigiYatra registration today!
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Frequently Asked Questions
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How to reset the DigiYatra password?
If you forget your DigiYatra password, you can reset it by following these steps:
- Open the DigiYatra app and click on the ‘Forgot Password’ option.
- Enter your registered mobile number or email address.
- Verify your identity using the OTP sent to your phone or email.
- Create a new password and confirm it.
You can now log in to your DigiYatra account using the new password.
Can I use DigiYatra without Aadhaar?
Currently, DigiYatra registration is built around Aadhaar-based verification, and the official process requires an Aadhaar-linked mobile number, so it isn't generally available without it. Passport-based enrolment has been piloted on some routes, and a court case is currently examining whether Aadhaar can be made mandatory, so this may change.
What should I do if my face verification fails during DigiYatra registration?
Make sure your registration selfie is clear, well-lit, and taken without masks, sunglasses, or caps, then try again. If it keeps failing, check that your Aadhaar and boarding pass details match exactly. At the airport, you can still enter using manual verification with your boarding pass and valid photo ID.
How to update mobile numbers in DigiYatra?
Updating your mobile number in DigiYatra is a straightforward process:
- Log in to the DigiYatra app using your existing credentials.
- Navigate to the ‘Profile’ or ‘Settings’ section.
- Select the option to update your mobile number.
- Enter the new mobile number and verify it using the OTP sent to your phone.
Your updated mobile number will now be linked to your DigiYatra account.
Can NRIs register for DigiYatra?
Yes, Non-Resident Indians (NRIs) can register for DigiYatra, provided they meet the eligibility criteria. This includes having an Aadhaar-linked mobile number and valid photo ID proof. NRIs without Aadhaar can use alternative ID proofs such as a passport to complete the registration process.
Is DigiYatra available at all Indian airports?
No, DigiYatra is not yet available at all Indian airports. It is currently operational at select airports, with plans for further expansion. Refer to the list of DigiYatra-enabled airports mentioned earlier in this article for more details.
What security measures protect DigiYatra data?
DigiYatra prioritises user privacy and data security. The platform complies with Aadhaar-linked privacy standards and uses encrypted data storage to protect sensitive information. All biometric data is stored securely on government-approved servers, ensuring that your personal information remains safe.
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