Published Feb 24, 2026 4 Min Read

In India, leading Asset Reconstruction Companies (ARCs) include Asset Reconstruction Company (India) Limited (ARCIL) and International Asset Reconstruction Company Pvt. Ltd. (IARC). Major bank such as Kotak Mahindra Bank engage in asset-related resolution activities.

Bajaj has alliance with Kotak and ARCIL for Sell of related loan, hence when the Sell off happens the loan gets closed from Bajaj books and then transferred with Kotak/ ARCIL with new Loan No, which remains active.

What Formalities Are Done Before Selling the Loan?

Before transferring a loan to an ARC, the lender usually:

·       Pre – Sale Intimation send to customer via SMS, E-Mail, Pre -sale Notice

·       Post sale intimation send to customer via SMS, E-Mail, Pre -sale Notice"


Assignment of Loan

The lender legally assigns the loan to an ARC through an assignment agreement.

After assignment:

You might have receive official written communication informing you of the transfer.

The ARC becomes your new official creditor responsible for recovery of the loan

Payment instructions and payment follow ups will be done by ARC

What Should You Do If Your Loan Is Sold?

Do not panic.

Verify the transfer notice.

Make payments only to authorized accounts.

Contact the ARC directly for repayment options. 

Kotak Mahindra :- 

Please connect with Kotak Mahindra Bank on below contact details for further information. 

KOTAK HELPLINE NO : 18001209820 ( 10 AM – 6 PM on weekdays)

Email address :  RARD.customercare@kotak.com

You can direct their communication on the below mentioned address : 

KOTAK MAHINDRA BANK LTD, Retail ARD Customer Care, Kotak Infiniti, 4th Floor, Building no 21, Infinity park, Off Western Express Highway, General AK Vaidya Marg, Malad East, Mumbai 40009

ARCIL :-

Asset Reconstruction Company (India) Limited

The Ruby, 10th Floor 29, Senapati Bapat Marg, Dadar (West), Mumbai – 400 028

Tel : 022-66581310

Email : complaint@arcil.co.in

IARC :- 

Registered Office address - 406, DLF South Court, Saket, New Delhi- 110017

Customer care Number - 011- 41199400 

E-mail Address :- customersupport@iarc.co.in

Know more

EMI Payment status 

Frequently asked questions

Can I foreclose my loan immediately after disbursal?

No, you cannot foreclose your loan immediately after disbursal. Typically, lenders have a minimum lock-in period during which foreclosure is not permitted. Check your loan agreement or Bajaj Finserv’s terms and conditions for more details.

How long does online foreclosure take to process?

Online foreclosure requests usually take a few working days to process. Ensure that you upload all required documents accurately to avoid delays.

Will I get NOC immediately after foreclosure?

Once your foreclosure request is approved and the payment is processed, you will receive the No Objection Certificate (NOC). The timeline for receiving the NOC may vary depending on regulatory and procedural factors.

How to check foreclosure status online?

You can track your foreclosure status by logging into the Bajaj Finserv customer portal. Navigate to the ‘Loan Requests’ section to view the status of your foreclosure application.

Does foreclosure affect future loan eligibility?

Foreclosing a loan does not negatively impact your future loan eligibility. On the contrary, it can enhance your credit profile as it demonstrates your ability to manage and close debt responsibly.

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