If Hotstar is not working on your TV, the problem might stem from several factors. The first step is to check your network connection to ensure that the Internet is stable. An unstable or weak connection can cause buffering or app crashes. Next, check if the Hotstar app is updated to the latest version. Outdated apps often face compatibility issues with newer TV software. Additionally, ensure that your TV's firmware is up to date, as software mismatches can cause streaming apps to malfunction. If the app still does not work, try uninstalling and reinstalling it, or clear the app’s cache to fix potential bugs. Explore the latest
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Common reasons for Hotstar app issues
- Outdated app: Running an older version of Hotstar may lead to performance issues, as newer versions are optimised for better performance.
- Network problems: Slow or unstable internet connections are the most common reasons for streaming issues, causing buffering or app crashes.
- TV firmware: If your Smart LED TV or 4K LED TV is running on outdated firmware, it may cause compatibility problems with streaming apps like Hotstar.
- App cache: An overloaded app cache may cause the Hotstar app to crash or malfunction, so clearing the cache can help resolve this issue.
- Region restrictions: Sometimes, Hotstar content may not be available in your region due to licensing issues, which can cause the app to malfunction.
Hotstar error codes and solutions
| Error code | Description | Solution |
| HSTAR-1004 | Network issue or slow internet connection | Check and reset your internet connection |
| HSTAR-6003 | App compatibility issue with the TV model | Update the Hotstar app or TV firmware |
| HSTAR-7010 | Regional content restriction | Check if the content is available in your region |
| HSTAR-2002 | App cache overload or corrupted data | Clear the app cache or reinstall the app |
| HSTAR-8001 | Device-related playback issue | Restart the TV or perform a factory reset |
How to fix Hotstar on TV
- Check your Internet connection: Ensure that your Smart TV is connected to a strong, stable Internet connection. Try resetting your router or switching to a wired connection if the wi-fi signal is weak.
- Update the Hotstar app: Make sure you are using the latest version of Hotstar. Head to your TV’s App Store and check for updates.
- Update TV firmware: Go to your TV’s settings menu and check for any available software updates. Updating the firmware can resolve compatibility issues with apps like Hotstar.
- Clear cache: Navigate to your Full HD TV settings, select the Hotstar app, and clear the cache to remove any temporary files that might be causing problems.
- Reinstall the app: If clearing the cache does not work, uninstall and reinstall the Hotstar app to resolve any software bugs or issues.
If you are in search of different options, explore
4K TVs under Rs. 30,000 for a refreshing change.
Updated price list of popular TVs in India (2025)
| Model | Price (Rs.) |
| Samsung 32-inch entertainment series HD led smart TV | Rs. 13,000 |
| Sony Bravia 139 cm (55-inch) 4k ultra HD smart led Google tv | Rs. 72,900 |
Disclaimer: The features, availability, and pricing of each model are subject to change and may vary. For the most accurate and up-to-date information, please visit the official website.
Bajaj Mall is the best place to explore televisions under 25,000 and above. Know the specs, features, and more. Once you have gathered all the information that you need, head to the nearest Bajaj Finserv partner store and select the model you want. Use Bajaj Finserv financing options to make the payment. You can utilise a limit of up to Rs. 3 lakh to purchase your preferred model and repay the amount over flexible tenures ranging from 1 month to 60 months.
Explore televisions on EMI with Bajaj Finserv
For those in the market for a new television, you can explore an extensive array of options on
Bajaj Mall. After reviewing all the details of different models, visit your nearest Bajaj Finserv partner store to choose the television that best suits your viewing preferences. Bajaj Finserv's financing options make it easy to purchase your preferred TV without straining your finances. Plus, you can select a repayment period that fits your financial situation, ensuring your payments are manageable.
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- Affordable pricing: Find the best prices on TV at Bajaj Finserv partner stores, ensuring an affordable purchase that does not compromise on quality.
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