What is a One-Time Password (OTP) and How Does It Work?

OTP stands for One-Time Password. It is a security code used for verification. Know more to get all the information on OTPs and how they work.
What is a One-Time Password (OTP)
3 mins read
30 March 2026

A One-Time Password (OTP) is a temporary and unique code used to authenticate users during online transactions, logins, or other secure processes. Unlike traditional passwords, which remain constant and can be reused, an OTP is valid for a single use or a short period, enhancing security by minimising the window of vulnerability to cyber threats.

Why is a One-Time Password safe?

The primary strength of OTP lies in its temporary nature. Traditional static passwords are susceptible to various attacks like phishing, brute force, and credential stuffing. However, OTPs, being time-sensitive and usable only once, significantly reduce the risk of unauthorised access even if intercepted since they expire quickly.You should also stay alert against OTP scams to protect yourself from fraudsters attempting to steal your credentials.

Types of One‑Time Passwords (OTP Types)

There are several widely used types of One‑Time Password, each designed to support secure authentication in different scenarios. Below are the most common OTP types explained briefly:

  • Time‑based One‑Time Password (TOTP):
    Generated using a shared secret and the current time. The OTP refreshes every 30–60 seconds and is commonly produced by authenticator apps like Google Authenticator or Authy.
  • SMS‑based OTP:
    Sent as a text message to the user’s registered mobile number. These OTPs are usually 4 to 6 digits and remain valid only for a short duration.
  • Email‑based OTP:
    Delivered to the user’s registered email address. This method is easy to use but can be less secure if the email account itself is compromised.
  • HMAC‑based One‑Time Password (HOTP):
    Generated using a secret key and a counter value. Unlike TOTP, it does not expire by time and changes only when a new authentication request is made.

These types of One‑Time Password help strengthen security across banking, apps, and online services by reducing reliance on static passwords.

How does an OTP work?

An OTP follows a simple verification flow to confirm a user’s identity during login or transactions:

  1. OTP generation: The system creates a unique one‑time password when you initiate a login or payment.
  2. OTP delivery: The OTP is sent to you via SMS, email, or an authenticator app.
  3. User entry: You enter the received OTP on the website or app.
  4. Verification: The system checks if the OTP is correct and still valid.
  5. Access granted: On successful verification, the login or transaction is completed.

How are One-Time Passwords created?

One-Time Passwords (OTPs) are generated through various methods. It begins with the user entering their registered mobile number/email ID. Time-based OTPs derive from a shared secret key and the current time, producing a unique code that changes at set intervals, often every few seconds. SMS-based OTPs are sent to users via text messages, containing a time-sensitive code for immediate use. Email-based OTPs function similarly, though they are delivered through email channels. NPCI plays a crucial role in enabling secure digital transactions and authentication systems in India, including OTP-based verifications.

What are the security benefits of using OTP?

  • Enhanced security: OTPs offer a higher level of security compared to traditional passwords, reducing the risk of unauthorised access.
  • Reduced vulnerability: Since OTPs expire quickly, even if intercepted, they become useless after a short period, minimising the window for exploitation.
  • Additional layer of authentication: OTPs often complement existing security measures like passwords, adding an extra layer of verification.
  • Versatility: OTPs can be sent via various channels like SMS, email, or generated by authenticator apps, catering to different user preferences and device accessibility.

Limitations and security risks of OTPs

Although one‑time passwords (OTPs) add an extra layer of authentication, they are not entirely risk‑free. One common threat is OTP phishing, where fraudsters impersonate banks or service providers through fake calls, messages, or websites to trick users into sharing their OTPs. SIM‑swap attacks pose another risk, as criminals can take control of a user’s mobile number and intercept SMS‑based OTPs. Additionally, SMS OTPs are generally less secure than app‑based or hardware‑based OTPs due to network vulnerabilities and interception risks. Ultimately, OTP security depends heavily on user awareness, safe handling practices, and recognising social‑engineering attempts.

Common uses of OTPs

One-Time Passwords (OTPs) are widely used across various sectors to enhance security and streamline authentication processes. Here are some common applications of OTPs:

  1. Passwordless sign-in: Many websites and applications now offer passwordless sign-in options, where users receive an OTP to log in without needing a static password. This method enhances security and user convenience.
  2. Password recovery: In instances where users forget their passwords, OTPs serve as a secure method for account recovery. Users receive an OTP via SMS or email to reset their password and regain access to their account.
  3. Multi-Factor Authentication (MFA): OTPs are a critical component of MFA, adding an extra layer of security. Users must provide an OTP in addition to their regular password to verify their identity.
  4. Sensitive transaction confirmation: OTPs are commonly used to authenticate sensitive transactions, such as online banking transfers, e-commerce purchases, and changes to account settings. This ensures that only the authorised user can complete the transaction.
  5. Access to secure systems: Organizations use OTPs to grant temporary access to secure systems or networks. This is particularly useful for remote workers or contractors who need short-term access.
  6. Verification of mobile numbers and emails: OTPs are often used to verify the authenticity of a user's mobile number or email address during account registration or updates.

How to use OTPs safely?

One-time passcodes (OTPs) are a powerful tool for enhancing security, but it is important to use them correctly to maximise their effectiveness. Here are some tips on how to use OTPs safely:

  1. Keep your device secure: Since OTPs are often sent to your mobile phone or email, ensure that your devices are secure. Use strong passwords, biometric locks, and keep your software up to date to protect against unauthorized access.
  2. Do not share OTPs: Never share your OTP with anyone, even if they claim to be from a trusted organization. Legitimate companies will never ask for your OTP over the phone, email, or text message.
  3. Use trusted networks: Avoid using public Wi-Fi networks when accessing sensitive accounts or entering OTPs. Public networks can be less secure and more susceptible to hacking attempts.
  4. Enable multi-factor authentication (MFA): Whenever possible, enable MFA on your accounts. This adds an extra layer of security by requiring not just your password but also an OTP or another form of verification.
  5. Be cautious of phishing attacks: Be wary of emails, messages, or calls that ask for your OTP or direct you to enter it on a suspicious website. Always verify the source before entering your OTP.
  6. Monitor your accounts: Regularly check your account activity for any unauthorised transactions or logins. If you notice anything suspicious, report it to the service provider immediately.
  7. Use official apps: When using OTPs for banking or other sensitive services, use the official apps provided by the service providers. These apps are designed with security in mind and are less likely to be compromised.
  8. Request new OTPs if needed: If you suspect that your OTP has been intercepted or if you receive an OTP that you did not request, contact the service provider immediately and request a new OTP.
  9. Limit OTP validity: Use OTPs that have a short validity period. This reduces the window of opportunity for attackers to use a stolen OTP.
  10. Educate yourself: Stay informed about the latest security practices and potential threats. Being aware of common scams and security tips can help you use OTPs more safely.

By following these guidelines, you can ensure that your use of OTPs remains secure and effective, protecting your accounts and personal information from unauthorised access.

Why use the Bajaj Finserv website or app to make payments?

Using the Bajaj Finserv website or app for payments offers unparalleled convenience and security. With a user-friendly interface, it allows swift transactions for a range of services like recharges and bill payments using the BBPS platform. The platform ensures encrypted transactions, safeguarding sensitive data and uses authentication methods like OTP and fingerprint scaner.Additionally, users can conveniently make secure payments via UPI, ensuring fast and seamless transactions.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.
For customer support, call Personal Loan IVR: 7757 000 000

Frequently asked questions

How long does an OTP remain valid?

The validity period of an OTP (One-Time Password) can vary depending on the service provider or the specific application. Typically, OTPs are valid for a short duration, ranging from 30 seconds to a few minutes. This limited validity ensures enhanced security by reducing the window of opportunity for unauthorised use.

Is OTP required for all online transactions?

No, OTPs are not required for all online transactions. The necessity of an OTP depends on the security protocols of the merchant and the payment gateway. For instance, transactions on websites that support 3-D Secure (3DS) authentication protocols will require an OTP for added security. However, some transactions, especially those below a certain amount or on non-3DS enabled websites, may not require an OTP.

Can the same OTP be used more than once?

No, the same OTP cannot be used more than once. A one‑time password becomes invalid immediately after successful use or once it expires. This single‑use nature helps prevent unauthorised access, even if someone else manages to obtain the OTP.

What should you do if you don’t receive an OTP?

If you don’t receive an OTP, first check your network connection, spam folder, or messaging app. Wait briefly before requesting a new OTP. If the issue continues, verify your registered contact details or contact customer support for assistance.

Can OTPs work without an internet connection?

Yes, some OTPs can work without an internet connection. SMS‑based OTPs rely only on mobile network coverage, while app‑based OTPs can generate codes offline once the app is set up. Internet is typically needed only during initial registration.

Why do some platforms block multiple OTP requests?

Platforms may block repeated OTP requests to prevent misuse, fraud, or brute‑force attempts. Limiting requests helps protect user accounts and systems from automated attacks, excessive load, or social‑engineering scams that rely on frequent OTP generation.

What happens if an OTP expires during entry?

If an OTP expires during entry, the system will reject it and deny access. You will need to request a fresh OTP and enter the new code within the valid time window to complete login or transaction verification successfully.

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