What is FASTag

Learn about the overall functioning of FASTags and their benefits.
What is FASTag
3 mins
15 July 2023

Understanding FASTag technology

If you are someone who commutes through toll plazas frequently, chances are you must have heard of FASTag. But what really is FASTag, and how does it work? In simple terms, a FASTag is an electronic toll collection system that enables hassle-free payment of toll fees at highways across India. Essentially, it is a prepaid rechargeable tag or sticker affixed to the windscreen of your vehicle, which uses Radio Frequency Identification (RFID) technology to allow automated deduction of toll fees from your linked bank account.

Launched by the National Highway Authority of India (NHAI) in 2016, FASTag is now mandatory for all vehicles plying on national highways across India. With the Indian government promoting a cashless economy, FASTags are seen as a crucial step towards achieving that goal.

Benefits of FASTag

There are numerous benefits of using FASTags. Some of them are listed below:

  • Digital payment
    With FASTag, vehicle owners no longer need to stop and make cash payments at toll booths. Instead, the toll charges are automatically deducted from their linked bank account or prepaid wallet when the vehicle passes through the toll plaza.
  • Interoperability
    FASTag is interoperable across all toll plazas in India, irrespective of the issuing bank or agency. This means that a FASTag issued by one bank can be used at any toll plaza, ensuring a seamless and consistent toll collection experience for travelers.
  • Online recharge
    Users can easily recharge their FASTag accounts online through various channels such as bank apps, mobile wallets, and online banking services, making it convenient to maintain a sufficient balance.
  • Real-time alerts
    FASTag users receive SMS and email notifications for toll transactions, providing real-time updates on their account balance and toll payments.
  • Reduced congestion
    By eliminating the need for manual cash transactions, FASTag helps reduce traffic congestion at toll plazas, leading to quicker and more efficient movement of vehicles.
  • Environmentally friendly
    The reduction in waiting time and idling at toll booths can lead to decreased fuel consumption and lower vehicle emissions, contributing to environmental conservation.
  • Enhanced security
    FASTag transactions are secure, with robust encryption and authentication measures in place to protect users' financial information.

How does FASTag work?

A FASTag works on Radio Frequency Identification (RFID) technology, which involves the use of a microchip and an antenna. The microchip in the FASTag is programmed with details such as the vehicle registration number, owner name, vehicle class, and the bank account linked to it. When a vehicle approaches a toll plaza, the RFID antenna reads the information on the FASTag and automatically deducts the toll fee from the linked bank account.

In order for the system to work, vehicle owners must first purchase a FASTag from an authorised bank or point of sale location. After a FASTag is purchased and linked to a bank account, the user can easily recharge their FASTag account online or through the bank’s mobile app.

How to get a FASTag

Getting a FASTag is a quick and easy process. Vehicle owners can purchase a FASTag through various channels including point-of-sale (POS) locations at toll plazas, online websites of partner banks, and through authorised agents and dealers.

To apply for a FASTag, vehicle owners must submit certain documents including the vehicle registration certificate (RC), a passport-sized photograph of the vehicle owner, and ID proof. The cost of a FASTag generally varies depending on the issuing bank or agency, but vehicle owners should expect to pay anywhere between Rs. 100-400.

How to use FASTag at a toll plaza

Using a FASTag at a toll plaza is a breeze. As a vehicle approaches a toll plaza, the RFID reader at the toll booth will automatically scan the FASTag on the windscreen of the vehicle. The toll amount will then be deducted from the linked bank account, and the toll plaza gate will open.

If you are a first-time FASTag user, it is important to ensure that your FASTag account is sufficiently funded before you travel. This can be done by recharging your FASTag account through the bank’s mobile app or website.

How secure is FASTag

With the increasing use of digital transactions in India, security concerns are bound to arise. However, the FASTag technology is incredibly secure. The tag itself is tamper-proof and cannot be removed without damaging it. Additionally, every transaction is encrypted and requires authentication through a PIN or password.

Furthermore, the NHAI has ensured that all banks offering FASTags are required to follow strict security guidelines and protocols in order to prevent fraud and data breaches.

How to link FASTag to a bank account

When purchasing a FASTag, vehicle owners must link their FASTag account to a bank account. This can be done by using the account number and IFSC code of the desired bank. It is important to ensure that the linked bank account is sufficiently funded in order to avoid toll booth hassle.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

Is it mandatory to have FASTag?

Yes, having a FASTag is mandatory for all four-wheeled vehicles in India since February 16th, 2021, when using national highways and toll roads. Failing to do so incurs a penalty of paying double the toll amount. This cashless system promotes faster and smoother toll payments, saving time and fuel. You can easily recharge your FASTag online for convenient and secure transactions.

What are the documents needed to apply for FASTag?

Obtaining a FASTag requires minimal documentation. You'll need:

Vehicle Registration Certificate (RC): This proves ownership of the vehicle.

Passport-sized photograph of the vehicle owner: This verifies your identity.

KYC documents (one proof each for ID and address): These can be your driver's license, PAN card, voter ID, Aadhaar card, or passport, depending on your choice.

Remember, all documents should be in the name of the vehicle owner.

How can I buy FASTag?

You can buy a FASTag online through various platforms like the websites or apps of your bank, UPI apps or directly from the FASTag issuer's website.

Where can I get a FASTag, and how do I use it?

FASTags can be purchased through authorised banks, POS locations at toll plazas, and online websites of partner banks. To use a FASTag, simply affix it to the windscreen of your vehicle and ensure the linked bank account is sufficiently funded. The RFID technology of the FASTag system will automatically deduct toll fees from your account as you pass through toll plazas.

What are the charges to get a FASTag?

The cost of a FASTag varies depending on the issuing agency or bank, but vehicle owners can expect to pay around Rs. 100-400.

How do I recharge my FASTag?

FASTag accounts can be easily recharged through the bank’s mobile app or website. Simply login to your account and follow the instructions for adding funds to your FASTag account.

What if my FASTag does not work?

If your FASTag is not working, there may be several reasons. Firstly, ensure that the FASTag is affixed correctly to the windscreen of your vehicle and that the linked bank account is sufficiently funded. If problems persist, contact your bank or FASTag issuer for assistance.

What if I do not have a FASTag for my vehicle?

FASTags are now mandatory for all vehicles plying on national highways across India. If you do not have a FASTag for your vehicle, you will be required to pay toll fees in cash at the toll booth.

How do I get FASTag for my car and scooty?

FASTags can be purchased for all types of vehicles, including cars and scootys. You can get a FASTag for your car or scooty by visiting authorised banks or point of sale locations at toll plazas.

What is the validity of funds in a FASTag account?

FASTag accounts have a validity of 5 years from the date of issuance. To ensure uninterrupted use, it is advisable to keep your account sufficiently funded.

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