Losing your wallet is not only stressful but could also expose you to card fraud, identity theft or leave you stranded without access to cash/ID cards while travelling. With Wallet Care, you get financial coverage in case of loss, theft or fraudulent transaction on your payment cards.
Wallet Care allows you to block all your payment cards with just one phone call, offering adequate coverage at a nominal fee. You can also replace your PAN card free of cost and avail of emergency travel and hotel assistance if you are stranded without your wallet while travelling.
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Offering adequate coverage at a nominal fee, this Wallet Care protection plan allows you to block all your payment cards with just one phone call. You can also replace your PAN card free-of-cost as well as avail emergency travel and hotel assistance if you are stranded while on a holiday.
All these benefits offered under this Wallet Care protection plan ensures you don’t have to suffer any inconvenience and your life continues hassle-free.
Get coverage up to Rs. 2 lakh at just Rs. 699
Multiple payment options
Pay conveniently via net banking, mobile wallets, UPI or credit/debit card.
You can report the loss of your payment cards on 1800-419-4000 (toll-free number). The service is available 24X7 and lets you block all your debit and credit cards with just one call, eliminating the need for you to visit or contact each bank individually.
If you are stranded while travelling, you can avail of:
• Emergency advance for hotel stays - abroad/India
• Replacement travel ticket advance - abroad/India
• Emergency cash benefits in India
Get free replacement of your PAN card if it is lost or stolen.
Wallet Care also provides SIM/IMEI registration and SIM card blocking services.
• Get coverage up to Rs. 2 lakh against card fraud, including PIN-based fraud, phishing, tele-phishing
• Coverage of up to Rs. 1 lakh against card fraud (card present or not present)
The plan does not stand if the item is lost or stolen while you are in a state of intoxication or under the influence of alcohol, drugs, toxins or narcotics.
Losses occurring directly or indirectly from any act of forgery or a fraudulent/dishonest act committed by you concerning the payment card, with an intent to defraud the card issuer, is not covered under the plan.
To read more about the terms and conditions, please click here.
Wallet Care is only available to residents of India who are 18 years old and above
|Category||Benefits in detail||Wallet Care coverage|
|Card Blocking||A single call to block lost cards||Yes|
|Emergency travel assistance||Emergency advance: hotels – abroad/India||Up to Rs. 1,00,000 / 50,000|
|Replacement travel ticket advance – Abroad/Indi|
|Emergency cash in India||Up to Rs. 10,000|
|Other Benefits||Online member’s area||Yes|
|SIM card blocking and IMEI registration service||Yes|
|Free PAN card replacement service||Yes|
|Valuable document registration||Yes|
|Complimentary fraud protection||Protection against card fraud—involving PIN-based frauds, phishing, tele-phishing and if OTP is not required (card is lost/stolen)||Up to Rs. 2,00,000|
|Number of days covered (prior to notification)||30|
|Protection against card fraud (card present or card not present transactions – other than the transactions listed above)||For pre-notification period of 4 to 7 days|
|Upto Rs. 25,000|
|For pre-notification period of 7 to 30 days|
|Upto Rs. 1,00,000|
|Mobile wallet protection (per membership)||Up to Rs. 50,000|
|Maximum limit per mobile wallet/card||No limit|
|Number of days covered (pre and post device loss)||3|
|Members covered||Number of members covered under membership||1 member (primary only)|
|Membership duration||Years for which membership is valid||1 year non-renewable|
|Membership Fee||Inclusive of taxes||Rs. 699|
Wallet Care is a perfect contingency plan for someone who has lost his/her wallet. It saves one from a lot of panic and unnecessary troubles.Ravi Teja
I could block all my lost debit and credit cards with a single phone call using the 24X7 card blocking facility offered under Wallet Care. I also received assistance in getting my lost PAN Card renewed.Aniket Mehta
Losing a wallet can trigger immense panic. Wallet Care could be one of the most effective ways to mitigate the associated riskAkshay Ronak
Wallet Care offers significant protection against misuse of your lost or stolen cards. It’s a must have contingency plan.M. Kaushik
In unfortunate situations when you suddenly find out that you cannot find your wallet, it is always a stressful race to swiftly get all your cards stopped. Wallet Care card protection plan enables you to make just a single call to the customer service team. They will reach out to your card issuers and your cards will be cancelled in a few minutes irrespective of your location.
The wallet care card protection plan membership will remain active for a year from the set-up date of the membership plan.
When you find out that you have lost your card, you should immediately give a call on our 24/7 helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed). The card issuers will be contacted instantly by us for cancellation.
Registering details of your crucial documents and card with us ensures that you will get fast assistance in emergency situations.
Here’s a look at the extensive benefits that you get in this wallet care card protection plan:
You can choose between these two options for getting your card and document details registered:
The completed form for registration in the welcome pack can be mailed to us at this address:
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi- 110019
You can call at the following numbers:
6000-4000 (city STD code to be prefixed)
Your welcome pack will contain all your wallet care card protection plan membership details including:
In case you find out that these vital items have gone missing, you should call the 24/7 helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed) immediately. We will ensure cancellation of the lost cards and will contact your card issuers accordingly. We will also help with the receipt of the replacement passport and re-issuing of tickets so that you can come back home.
You should promptly call on our 24/7 helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed) and let us know whether you require help with the payment for your hotel. We will coordinate with the hotel and directly clear the expenses.
In case you have to make a claim, you can get assistance by calling our 24/7 helpline number. You will get a claim form which has to be filled up and returned with these documents –
We should receive all claims within a period of 30 days from the date when the card loss is reported. You should send all necessary documents and original receipts for expenses.
The membership can be cancelled at any time. You can call the 24-hour helpline for assistance in this regard or write in to us. In case you make the cancellation within 30 days of the set-up date for membership, you can get a full refund of your initial payment. However, this is possible in case you have not made any claims till then.
To raise a claim, please call 1800-419-4000 within 24 hours of losing the wallet because of any reason covered under the plan. You may also write an email to email@example.com for any claim-related queries.
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