Know more about Tikona Broadband Customer Support

Explore what Tikona is, the ways to connect with their helpline numbers and register a complaint with them.
Know more about Tikona Broadband Customer Support
4 mins read
21 Feb 2024

Tikona broadband is an Indian internet service provider (ISP) offering both home and business broadband plans. Tikona offers services in various cities across India and specialise in wireless broadband technology, using fixed wireless access (FWA) through their towers. They also offer fiber-optic broadband connections in select areas.

Tikona broadband customer support

Tikona offers various channels for customer support:

Tikona broadband helpline numbers:

Service

Phone number

Home broadband

1860 3000 3434

Business services

1800 266 2779

MPLS VPN services

+91 22 61950725

New home broadband connection

1800 266 9152

WhatsApp support

+91 22 67357888

 

How to register complaint with Tikona broadband helpline number

  • Call: Dial the appropriate helpline number mentioned above.
  • Follow the IVR instructions: Navigate through the automated menu by pressing the corresponding buttons for your issue (e.g., billing, technical issues, etc.).
  • Speak to a representative: Once connected, explain your issue clearly and concisely to the customer care representative.
  • Provide the details: Share your account information, contact details, and a description of the problem you are facing according to your query.
  • Request confirmation: Ask for a complaint reference number for future reference and tracking.

How to talk to a live person at Tikona broadband customer care

  • Directly press ‘9’ at the IVR menu: This option typically bypasses the automated prompts and connects you directly to a live representative.
  • Download MyTikona app: Access the support section within the app and initiate a chat with a live representative.

Can I contact Tikona broadband customer support via email?

Yes, you can email your concerns to customercare@tikona.in for home broadband services and enterprise.support@tikona.in for business solutions.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

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