Tikona broadband is an Indian internet service provider (ISP) offering both home and business broadband plans. Tikona offers services in various cities across India and specialise in wireless broadband technology, using fixed wireless access (FWA) through their towers. They also offer fiber-optic broadband connections in select areas.
Tikona broadband customer support
Tikona offers various channels for customer support:
Tikona broadband helpline numbers:
Service |
Phone number |
Home broadband |
1860 3000 3434 |
Business services |
1800 266 2779 |
MPLS VPN services |
+91 22 61950725 |
New home broadband connection |
1800 266 9152 |
WhatsApp support |
+91 22 67357888 |
How to register complaint with Tikona broadband helpline number
- Call: Dial the appropriate helpline number mentioned above.
- Follow the IVR instructions: Navigate through the automated menu by pressing the corresponding buttons for your issue (e.g., billing, technical issues, etc.).
- Speak to a representative: Once connected, explain your issue clearly and concisely to the customer care representative.
- Provide the details: Share your account information, contact details, and a description of the problem you are facing according to your query.
- Request confirmation: Ask for a complaint reference number for future reference and tracking.
How to talk to a live person at Tikona broadband customer care
- Directly press ‘9’ at the IVR menu: This option typically bypasses the automated prompts and connects you directly to a live representative.
- Download MyTikona app: Access the support section within the app and initiate a chat with a live representative.
Can I contact Tikona broadband customer support via email?
Yes, you can email your concerns to customercare@tikona.in for home broadband services and enterprise.support@tikona.in for business solutions.