What is an Interoperable UPI QR Code: How does it Work?

An interoperable UPI QR code allows seamless digital payments across different UPI apps. Learn how it works, benefits, and how to generate one for your business.
What is an Interoperable UPI QR Code: How does it Work?
5 mins
17 February 2025

Definition – Interoperability

Interoperability, as defined by the Reserve Bank of India (RBI), refers to the technical compatibility that enables a payment system to operate harmoniously with other payment systems. This means that different systems can seamlessly connect, communicate, and exchange information to complete payment transactions. It fosters the seamless execution, clearance, and settlement of payment transactions across diverse systems.

The importance of interoperability lies in its ability to foster adoption, encourage innovation, and improve efficiency for end-users. By allowing different payment systems to work together, it creates a more unified and accessible financial ecosystem. This ultimately benefits both consumers and merchants by simplifying transactions and expanding access to digital payment solutions. The ongoing fusion of UPI and CBDC exemplifies this, aiming to streamline the use of the retail digital rupee.

Understanding QR codes

  • A Quick Response (QR) code is a two-dimensional barcode consisting of black squares arranged in a grid on a white background.
  • These codes are interpretable by imaging devices such as cameras on smartphones and dedicated QR code scanners.
  • QR codes carry information about the item to which they are attached, be it a product, a website URL, or payment details.
  • In the context of payments, QR codes provide an alternative contactless payment channel, allowing merchants to directly receive payments into their bank accounts.
  • The versatility of QR codes makes them a convenient tool for initiating transactions, as they can be easily generated and scanned using readily available devices.
  • With UPI-CBDC interoperability, transactions can now be initiated using a single QR code.

What is a Central Bank Digital Currency (CBDC)?

  • CBDC stands for Central Bank Digital Currency.
  • It is a legal tender issued by the central bank (in India, the RBI) in digital form.
  • It is essentially the digital equivalent of physical currency notes and coins.
  • You can exchange eRs. for physical currency notes.
  • Unlike fiat currency stored in banks, CBDC is a direct liability on the RBI's balance sheet.
  • This means you do not necessarily need a bank account to own a digital rupee (eRs.).
  • The digital rupee is a tokenised digital variant of the rupee, issued by the RBI as CBDC.
  • The eRs. is stored within a digital wallet linked to a customer’s existing savings bank account.

What is the Unified Payments Interface (UPI)?

FeatureDescription
DefinitionUPI is India's mobile-based fast payment system that allows customers to make round-the-clock payments instantly.
Virtual addressPayments are made using a virtual payment address (VPA) created by the customer, eliminating the need to share bank account details.
Risk reductionEliminates the risk of the remitter sharing bank account details with the receiver.
Payment typesSupports both Person-to-Person (P2P) and Person-to-Merchant (P2M) payments.
FunctionalityEnables users to send or receive money easily and quickly.
Key benefitPromotes financial inclusion by providing a user-friendly and accessible digital payment option.
Widespread useUPI has become one of the most popular payment methods in India, with millions of users and merchants adopting it.
InteroperabilityIts interoperability with other payment systems, including the upcoming integration with CBDC, further enhances its utility and reach.


The interoperability between UPI and CBDC

FeatureDescription
Core conceptCompatibility of all UPI QR codes with CBDC applications.
Transaction processUsers can now scan any UPI QR code for transactions using their CBDC-linked wallets.
Single QR codeTransactions can be initiated using a single QR code, simplifying the payment process.
Digital Rupee (eRs.-R)The digital rupee, issued by the RBI as CBDC, is stored within a digital wallet linked to a customer’s existing savings bank account.
Direct account linkWhile UPI directly connects to the customer’s account, the digital rupee is a tokenised digital variant of the rupee.
Enhanced integrationBanks are boosting digital rupee (eRs.-R) adoption by integrating UPI QR codes with CBDC apps.
Merchant convenienceMerchants can accept digital rupee payments using their existing UPI QR codes, reducing the need for additional infrastructure.


Significance of interoperability

AspectDescription
Enhanced user experienceSimplifies the payment process, allowing users to seamlessly make transactions using any UPI QR code, enhancing user satisfaction.
Accelerated adoptionPromotes the adoption of the retail digital rupee by leveraging the popularity of UPI, aligning with government objectives to drive digital currency usage.
Merchant-friendlyEliminates the need for merchants to manage separate QR codes for digital rupee payments, lowering the entry barrier for businesses to accept digital currency.
Expanding inclusionExtends financial inclusion efforts, particularly in underserved regions, by making it easier for users and merchants with limited exposure to digital payments to participate in the digital economy.
Efficiency and cost savingsReduces operational costs for both users and merchants by simplifying accounting and transaction management for businesses.


How will it drive CBDC adoption?

FactorDescription
Existing UPI ecosystemLeverages the widely used UPI payment method, with over 70 mobile apps and 50 million merchants accepting UPI payments, setting the stage for the retail digital rupee’s growth.
Customer and merchant baseRBI reported 1.3 million customers and 0.3 million merchants using eRs.-R in July, with daily transactions ranging from 5,000 to 10,000.
Bank integrationProminent banks, including State Bank of India, Bank of Baroda, Kotak Mahindra Bank, Yes Bank, Axis Bank, HDFC Bank, and IDFC First Bank, have introduced UPI interoperability on their digital rupee applications.


Benefits for users

BenefitDescription
Seamless transactionsUsers can effortlessly execute digital rupee transactions by scanning any UPI QR code, eliminating the need for multiple apps or QR codes.
Wider acceptanceUsers are no longer restricted to specific QR codes; they can utilise their digital wallets linked to UPI for transactions at various merchants, increasing flexibility.
Financial inclusionEnsures that users, including those in remote areas, can easily access and use the digital rupee without specialised infrastructure or additional QR codes, promoting financial inclusion.
Reduced transaction costsUsers can avoid extra fees associated with using multiple payment platforms, making digital rupee transactions more cost-effective.
Streamlined managementUsers can consolidate their digital transactions within a single digital wallet, simplifying financial management.


Benefits for merchants

BenefitDescription
Ease of adoptionMerchants can accept digital rupee payments without the complexity of creating and maintaining a separate QR code.
Expanded customer baseWith interoperability, merchants can cater to a broader range of customers using digital rupees, regardless of whether customers possess a specific QR code.
Reduced infrastructure costsMerchants save on expenses related to setting up and maintaining additional payment infrastructure.
Efficient settlementThe integration allows for efficient settlement of digital rupee payments, whether or not the merchant has a CBDC account, ensuring prompt and secure payment receipts.
Increased salesSimplified payment options often lead to smoother and quicker checkouts, potentially boosting customer satisfaction and increasing sales for merchants.


Conclusion

The convergence of UPI and CBDC through interoperability marks a transformative phase in the realm of digital payments. With the fusion of two powerful platforms, the retail digital rupee is poised to gain widespread adoption, revolutionising the landscape of digital transactions in India.

This integration simplifies payments for users and merchants alike, reduces costs, and expands financial inclusion. The interoperability leverages the existing robust UPI infrastructure to accelerate CBDC adoption, promising a more efficient and inclusive digital economy.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

How can merchants get an interoperable UPI QR code?
Merchants can use their existing UPI QR codes to accept digital rupee payments. No separate QR code is needed, simplifying adoption.

Can I use an interoperable UPI QR code for all UPI apps?
Yes, interoperable UPI QR codes work with all UPI-enabled apps, allowing digital rupee transactions across multiple platforms.

Is there any cost associated with generating an interoperable UPI QR code?
No, there are no additional costs for implementing interoperable UPI QR codes, making digital rupee payments accessible for merchants.

What are the key benefits of UPI-CBDC interoperability for users?
Benefits include seamless transactions using any UPI QR code, reduced dependence on multiple payment apps, and greater financial inclusion.

How does UPI-CBDC interoperability impact financial inclusion?
It enables users in underserved regions to access and use the digital rupee without needing additional infrastructure or QR codes.

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