Published Aug 21, 2025 3 min read

Introduction

Life insurance is a long-term promise to your loved ones. Whether you're planning your family's financial future, reviewing your savings journey, or just making sure everything's on track—knowing how to check your HDFC Life policy status can help you stay in control of your goals.

Instantly track your HDFC Life Insurance policy status online and stay financially aligned—no waiting, no uncertainty.

How to check HDFC Life Insurance policy status online?

The easiest way to check your life insurance policy status is through the HDFC Life online customer portal. Whether you're a new policyholder or a frequent explorer managing multiple plans, this platform offers real-time visibility, anytime access, and complete control.

Why it matters: Your policy isn't just paperwork—it's protection. Stay on top of premium dues, fund performance, and bonuses in one place.

Use the HDFC Life online portal

  • Step 1: Visit the official HDFC website online.
  • Step 2: Login using your registered mobile number, email ID, or policy number.
  • Step 3: Access real-time policy updates including:
    1. Policy status & next premium due
    2. Total premiums paid
    3. Fund value (if ULIP)
    4. Nominee and maturity details

How to check HDFC Life Insurance policy status using mobile app?

For those who prefer everything at their fingertips, the HDFC Life mobile app provides seamless access to policy information—secure, convenient, and on-the-go.

Why it matters: The app simplifies life insurance tracking—ideal for frequent explorers, deal hunters, or returning users comparing fund returns.

Download the HDFC Life Insurance app

  • Step 1: Download the HDFC Life app from Play Store (Android) or App Store (iOS).
  • Step 2: Log in using your registered mobile number.
  • Step 3: Enter your policy number to access:
    1. Real-time status updates
    2. Payment due alerts
    3. ULIP fund performance

Bonus history & benefit statements

How to check HDFC Life Insurance policy status through SMS or phone call?

If you're on the move or not tech-savvy, HDFC Life makes it easy to check your policy status via SMS or a quick call. It's fast, reliable, and hassle-free.

Why it matters: Offline or online, HDFC Life ensures that no user is left behind—empowering every customer with easy access.

Use SMS or phone support

  • Step 1: Send an SMS in the format 'POLSTATUS <10-digit policy number>' to 5676727.
  • Step 2: Receive an instant reply with your policy status.
  • Step 3: For more detailed info, call 1860-267-9999 (Mon–Sat, 10am to 7pm).
  • Keep your policy number, DOB, and registered contact handy for verification.

How to check HDFC Life Insurance policy status offline at the branch office?

Sometimes, face-to-face interaction brings better clarity. If you prefer personalised service, HDFC Life branches across India offer expert help to assist with your policy queries.

Why it matters: Personalised, in-person policy support can help make informed decisions—ideal for users looking to adjust coverage or update nominee details.

Visit the nearest HDFC Life branch

  • Step 1: Carry your original ID proof and policy number.
  • Step 2: Visit your nearest HDFC Life branch. Use the Branch Locator Tool.
  • Step 3: Get help with:
    1. Checking current policy status
    2. Making premium payments
    3. Modifying nominee or contact details
    4. Resolving coverage-related queries

Conclusion

Checking your HDFC Life Insurance policy status is quick, secure, and essential to staying on top of your life goals. Choose the method that suits your lifestyle—online, app, SMS, or in-branch—and keep your financial protection active.

Frequently asked questions

Can I use SMS to find my policy status?

Yes, simply SMS 'POLSTATUS ' to 5676727. You'll receive a quick update on your policy details.

How can I open and link my eIA to check policy status?

You can open an eIA (e-Insurance Account) via the HDFC Life portal or NSDL/IRDAI-approved entities and link your policy using KYC and policy details.

How often is policy status updated?

Your policy status is updated in real-time across online platforms and apps—ensuring you're always looking at the latest snapshot.

How to track claim or application status?

Login to the HDFC Life portal or app, click on 'Track Application/Claim' and enter your reference number or policy details for updates.

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