HDFC Life Insurance FAQs

Frequently asked questions

Where can I get my HDFC Life policy details?

You can contact the insurer to know about your policy details and updates by calling on 1860-267-999. You can send an email at to get the updates. You can also access the policy details on the My Account section.

How can I check my HDFC Life insurance status?

If you have bought your HDFC Life Insurance policy from Bajaj Finserv Insurance Mall, you can check your HDFC Life insurance policy status on My Account or check on the Bajaj Finserv App. You can also call the HDFC helpdesk on 1860-267-999 or send an email at to know the status.

How do I get the premium payment receipt for HDFC Life Insurance?

The insurer will send the premium payment receipt to your registered number immediately after successfully processing the payment. You can also download the receipt from the Bajaj Finserv customer portal. You only need to provide your application number or enter your registered number and date of birth.

How does life insurance work?

Life insurance pays the beneficiary or nominee in case of the insured's demise or completion of policy term. The nominee can raise a death coverage claim with the insurer in case of the insured's death. You can also renew the policy if the tenure is over. Also, if the policyholder survives the entire policy tenure, they can claim for a maturity benefit.

What are the types of life insurance policies?

There are nine types of life insurance policies: term life insurance policies, whole life insurance policies, endowment life insurance policies, money-back insurance policies, and various retirement plans.

What are the primary benefits of a life insurance plan?

A life insurance plan gives you financial coverage for a secure future. This policy provides death coverage. You get the flexibility to choose the term. You can get a loan against your plan in case of a financial emergency. This policy also offers you the opportunity to create wealth.

How do you benefit from life insurance?

Life insurance provides you and your dependents with financial security in times of need. The life insurance policy works in two ways. One, in case of the insured’s demise, the insurer pays out an amount to the nominee, ensuring the family is financially stable. Another, wherein these policies also help you in adding up your retirement savings or financial wealth in future. Many life insurance policies cover chronic and terminal illnesses.

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